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Dr. Agathe Franck, MD

Dr. Agathe Franck, MD

Family Medicine*
15+ years of experience

Dr. Agathe Franck, MD is a family medicine physician in El Paso, TX and has over 15 years of experience in the medical field. She graduated from Ross University School of Medicine in 2006. She is affiliated with medical facilities such as Sierra Medical Center and The Hospitals of Providence-East Campus. She is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 16 reviews 4.5 Star Rating (16 reviews)

Practice

9849 Kenworthy St El Paso, TX 79924
Telehealth available
Patient Favorite Award

Dr. Franck is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Franck's Reviews

Likelihood to recommend Dr. Franck

4.5
16 ratings, 10 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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Great physician and compassionate human
I moved to Las Cruces last year but continue to drive to see Dr. Franck. She is thorough and I never feel rushed. Her office staff is also professional and I rarely have to wait more than a few minutes. I feel lucky to have found her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 18, 2025
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Primary Care Provider
Dr. Franck is wonderful. She takes the time to listen and is a very compassionate care provider. Her office staff and medical assistant team are very friendly and I always feel comfortable during my visits.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rich Velez – Jan 26, 2024
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Dr. Franck is very caring and great bedside manners, very happy with the care I receive, highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Melisa – Aug 23, 2023
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Dr Franck is caring, thorough, knowledgeable, decisive, and she takes the time to listen. Very impressive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sandi – Aug 20, 2023
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Dr. Franck is a wonderful, Dr.!!!
Dr. Franck is personable, professional, caring, compassionate and communicates well with her patients!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bernice Ruiz – Aug 08, 2023
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Fantastic service very personable
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
HD – Nov 20, 2022
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A Dr who truly cares
I have some trauma from bad experiences with doctors always ignoring my symptoms and even discriminating because of my autism. Dr. Franck sat down & listened to all of my concerns & and went through them one by one. Even showing me information on each thing. Which resulted in a possible whole new diagnosis that actually makes sense & left me feeling full of hope that I may finally know what's happening. I've been referred to the correct specialist & am looking forward to coming back to see Dr. Franck. It's been such a long time since I've met a doctor who is so certainly passionate about their job & their patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
M. Mendoza – Aug 26, 2022
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Very caring and amazing doctor!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 30, 2021
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Avoid this doctor at all costs. Does not charge you correctly and codes visits incorrectly so the insurance only pays a part and you are stuck with the rest even though it was only a preventive care/annual physical visit, which should have been free. Waited over an hour to see her and then only assigned lab work and I was on my way.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
El Paso, TX – Feb 10, 2017
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Very thorough and listened to my input.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Todd in El Paso, TX – Apr 01, 2016
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About Me

biography

Dr. Franck is a Board - Certified Family Physician. She completed her Medical School Training at Ross University School of Medicine in 2006. In 2009, she completed her family medicine residency training at Somerset Medical Center in New Jersey....read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Somerset Medical Center - Somerset Family Medicine Residency Program

    Residency Hospital, 2009
  • Somerset Medical Center - Family Medicine

    Internship Hospital, 2007
  • Ross University School Of Medicine

    Medical School, 2006
  • Stockton College

    Undergraduate School, 2002
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • French

  • Haitian Creole

  • Spanish

Patient Favorite Award

Dr. Franck is a patient favorite Family Medicine Physician

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    Locations

    Practice

    Texas TECH Univ. Health Sciences Center El Paso9849 Kenworthy St El Paso, TX 79924
    1

    Practice

    Integrative Primary Care of El Paso PLLC11450 Gateway Blvd N Ste 2200 El Paso, TX 79934
    2
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
      • Sat: 9:00am - 2:00pm
    • Directions