Dr. Alejandro Rocha, DO
Family Medicine*
Accepting new patients
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Dr. Alejandro Rocha, DO
Family Medicine
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Dr. Alejandro Rocha, DO is a family medicine physician in El Paso, TX. He is affiliated with medical facilities Las Palmas Medical Center and Del Sol Medical Center. He is accepting new patients.
3.5 Star Rating
Based on 32 reviews 3.5 Star Rating (32 reviews)
Locations
Alejandro Rocha Jr, DO PA
At a Glance
- Explains Conditions Well • Patients said this doctor explains conditions well. See reviews
- Practices at Top Hospital • America’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals
- Clean Hospital • Patients said the hospital this doctor practices at is clean. See hospitals
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Dr. Rocha's Reviews
Likelihood to recommend Dr. Rocha
3.5
32 ratings, 15 with a written review
| 5 star | 50% | 50% |
| 4 star | 13% | 13% |
| 3 star | 0% | 0% |
| 2 star | 13% | 13% |
| 1 star | 25% | 25% |
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Amazing doctor
What went well
- I felt respected
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
1 other person found this helpful
Helpful
Jul 31, 2024
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Dr. Alejandro Rocha is the best doctor in El Paso he is truly exceptional. He goes above and beyond to provide the best care for his patients, treating them with the utmost compassion and making them feel like part of his own family.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Emily Hastings – Apr 11, 2024
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Made an appointment months in advance only to show up and be told my appointment was cancelled . Was told they called me to let me know but they never did. Been a very bad experience so I am gonna find another Dr. Even tho it's not Dr. Rochas fault. Front desk lady told me to come back as a walk in which defeats the purpose of having a scheduled appointment months in advance. This is not the first time I have had a very bad experience with this office. Dr. Rocha is a great Dr. Just so busy that I could never see him . Always have to see one of his PA's
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
6 others found this helpful
Helpful
Roberto – Dec 06, 2022
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Front staff personal Debbie is very rude and unprofessional. Has preference for patients that she knows. Takes patients even if she states that only 5 patients are going to be the limit.. if she knows you or likes you she will bend the rules. Staff is too busy talking about their lives and playing touchy games with each other… worse experience ever!! I was a patient for 10 plus years.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Joe – Nov 29, 2022
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Inconvenient
What went well
No results
What could be improved
- Appointment was rushed
2 others found this helpful
Helpful
Mike Ramirez – Oct 14, 2022
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He is my grandma’s PCP and she is need of palliative care ASAP but his staff has not relayed the message in a timely manner and they keep telling me they will call me back. I have not been called back. My grandma needs a wound taken care of and other services ASAP but the staff does not seem concerned
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
9 others found this helpful
Helpful
Dec 19, 2020
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By far the best Doctors office I have ever been to!! Extremely friendly receptionist, professional/ caring nurses, and fast prescriptions filled by the Doc! I also love the movie theater set up while you wait for your appointment!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
2 others found this helpful
Helpful
Daniel Castillo – Nov 26, 2020
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He is the best, wouldn’t recommend anyone’s else.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Dario Ortega – Sep 20, 2020
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Been seeing Dr. Rocha for 10 years. Wouldn't change. Great listener. Great doc!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Don Mcglaun – May 09, 2020
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he cares about his patients and spend a good time with them and lesan to the patient. he is axelent doctor and we trust him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
ebrahim and shahnaz fadaie nia in EL PASO, TX – Jun 03, 2019
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I have no problems with Dr. Rocha but trying to get through to the office or make an appointment is impossible. They NEVER answer the phone and I’ve had to leave multiple messages before getting a call back. Soooo frustrating!! How can a doctor attend to the needs of a client if you can’t even talk to him or his staff?? My husband had the flu and we could never get through to make an appt and no one would call us back. will be looking for another Primary doctor.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
4 others found this helpful
Helpful
D. Rivera in El Paso, TX – Feb 17, 2018
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He is a wonderful doctor that is highly knowledgeable. He took my health concerns very seriously. I have been able to meet with him upon every scheduled appointment. Very compassionate and professional.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
El Paso – Dec 30, 2017
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No one ever answers the telephone. When they answer, the put you on hold and forget about you, period. Don't get transferred either, same results. Good luck having someone call you back!
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
6 others found this helpful
Helpful
A. Acosta in El Paso Tx – Dec 16, 2017
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Dr. Alejandro Rocha,
I have been a Soldier, A Police Officer, A Paramedic, A Medical Examiner Investigator, A Firefighter, and an Instructor in most of these fields. I have been in many situations that made me fearful. None of them compared to the fear I felt when I did not know what was happening to me medically. You and my wife Nina have always calmed my fear and told me we would find out what was wrong in each serious case and both, worked toward a proper diagnosis and treatment. Your
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
4 others found this helpful
Helpful
Wyatt J. Schmidt in El Paso – Nov 03, 2017
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Told the doctor that I had been getting i.v. vitamin C and he did not know that such a thing was done. His staff were not at all helpful either. Had a stitch left in my finger from previously having stitches that was causing problems (it was under the skin). He offered to remove it and when I pressed him on removing it he refused to do it. Referred me to another family doctor. Too many negatives.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
8 others found this helpful
Helpful
El Paso, TX – May 11, 2016
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Likelihood of recommending Dr. Rocha to family and friends is 3.5 out of 5
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About Me
biography
Dr. Alejandro Rocha, DO is a family medicine physician in El Paso, TX. He is affiliated with medical facilities Las Palmas Medical Center and Del Sol Medical Center. He is accepting new patients.Family Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Texas Tech University Health Science
Residency HospitalUniversity Of North Texas
Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Affiliated Hospitals
- Recipient of 46
hospital awardsAmerica’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
81%Patients said they were given information about recovering at home3% lower than the national average
73%Patients said that nurses always listened to them and explained things well2% lower than the national average
- Recipient of 30
hospital awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
View all awardsPatient Safety Excellence Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
Learn more about how Healthgrades measures Hospital Quality