

The Hospitals of Providence-East Campus
The Hospitals of Providence-East Campus is a medical facility located in El Paso, TX. This hospital has been recognized for America’s 100 Best Hospitals for Prostate Surgery Award™, Labor and Delivery Excellence Award™, and more.
Patient Experience Rating
8% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Labor and Delivery Excellence Award™ (2023, 2022)
Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2023, 2022)
Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Gynecologic Procedures
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Specialty Excellence Awards

Labor and Delivery Excellence Award™
2023, 2022
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceThe Hospitals of Providence-East Campus
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
The Hospitals of Providence-East Campus
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 18 2025
Review for Dr. Onuoha
Mixed up un results bood work & Nancy office manager couldn't provide extra copy of results and hour orier to closing.
Mike Arzate Apr 15 2025
Review for Dr. Garcia
Our 5 kids ages 17-6 have been with Dr Frausto for the last 3 years. The staff is great, theyre super friendly and accommodating. I’ve never waited longer than 5 min for an appt. Dr. Frausto has never been rude to us, she’s always allowed us to express concerns, she listens to the kids’ and gives...
Apr 10 2025
Review for Dr. Frausto
absolutely horrible experience, always running out of my refills and meds. When I call for an appointment they never have anything available. had strep and they wanted me to wait over a week to be seen, then for a uti they said 20 days. unactable. office staff is rude and makes mistakes on...
Apr 02 2025
Review for Dr. Reyna
Unfortunately, my husband was referred to this so-called Doctor by his Primary Care Physician—a decision that has led to a grave injustice. Dr. Fernandez-Arias initially treated my husband for a fungal infection on his right toe and then decided to remove his toenail despite the ongoing infection. A...
ER Mar 28 2025
Review for Dr. Fernandez-Arias
Location
The Hospitals of Providence-East Campus
Frequently Asked Questions
Where is The Hospitals of Providence-East Campus located?
The Hospitals of Providence-East Campus is located at 3280 Joe Battle Blvd, El Paso, TX 79938. Find other locations and directions on Healthgrades.
Has The Hospitals of Providence-East Campus won any recent awards from Healthgrades?
Yes, The Hospitals of Providence-East Campus has been awarded with America’s 100 Best Hospitals for Prostate Surgery Award™, Labor and Delivery Excellence Award™, and Obstetrics and Gynecology Excellence Award™ in the past two years.
Is The Hospitals of Providence-East Campus highly rated with patients?
55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does The Hospitals of Providence-East Campus score well in safety ratings?
Healthgrades tracks outcome ratings for 8 hospital services. View more details here.
How do I get in at The Hospitals of Providence-East Campus?
Phone number, appointment information, and directions can be found on Healthgrades The Hospitals of Providence-East Campus profile..
How does The Hospitals of Providence-East Campus rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
She was very professional & she cared and listened to me. I saw her at Del Sol. After having a stroke.