hospital-image
hospital-image

The Hospitals of Providence-East Campus

The Hospitals of Providence-East Campus is a medical facility located in El Paso, TX. This hospital has been recognized for America’s 100 Best Hospitals for Prostate Surgery Award™, Labor and Delivery Excellence Award™, and more.

57%

Patient Experience Rating

8% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™ (2023, 2022)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™ (2023, 2022)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Gynecologic Procedures

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

Better than Expected

Specialty Excellence Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™

2023, 2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10

11% lower than the national average

57%

Would definitely recommend

8% lower than the national average

The Hospitals of Providence-East Campus

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%47%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%40%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%81%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%65%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%68%76%

The Hospitals of Providence-East Campus

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%57%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%55%

Providers

Provider Reviews

She was very professional & she cared and listened to me. I saw her at Del Sol. After having a stroke.

Apr 18 2025

Review for Dr. Onuoha

Mixed up un results bood work & Nancy office manager couldn't provide extra copy of results and hour orier to closing.

Mike Arzate Apr 15 2025

Review for Dr. Garcia

Our 5 kids ages 17-6 have been with Dr Frausto for the last 3 years. The staff is great, theyre super friendly and accommodating. I’ve never waited longer than 5 min for an appt. Dr. Frausto has never been rude to us, she’s always allowed us to express concerns, she listens to the kids’ and gives...

Apr 10 2025

Review for Dr. Frausto

absolutely horrible experience, always running out of my refills and meds. When I call for an appointment they never have anything available. had strep and they wanted me to wait over a week to be seen, then for a uti they said 20 days. unactable. office staff is rude and makes mistakes on...

Apr 02 2025

Review for Dr. Reyna

Unfortunately, my husband was referred to this so-called Doctor by his Primary Care Physician—a decision that has led to a grave injustice. Dr. Fernandez-Arias initially treated my husband for a fungal infection on his right toe and then decided to remove his toenail despite the ongoing infection. A...

ER Mar 28 2025

Review for Dr. Fernandez-Arias

Location

The Hospitals of Providence-East Campus

3280 Joe Battle Blvd, El Paso TX 79938

CallDirections

(915) 832-2000

Frequently Asked Questions

Where is The Hospitals of Providence-East Campus located?

The Hospitals of Providence-East Campus is located at 3280 Joe Battle Blvd, El Paso, TX 79938. Find other locations and directions on Healthgrades.

Has The Hospitals of Providence-East Campus won any recent awards from Healthgrades?

Yes, The Hospitals of Providence-East Campus has been awarded with America’s 100 Best Hospitals for Prostate Surgery Award™, Labor and Delivery Excellence Award™, and Obstetrics and Gynecology Excellence Award™ in the past two years.

Is The Hospitals of Providence-East Campus highly rated with patients?

55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does The Hospitals of Providence-East Campus score well in safety ratings?

Healthgrades tracks outcome ratings for 8 hospital services. View more details here.

How do I get in at The Hospitals of Providence-East Campus?

Phone number, appointment information, and directions can be found on Healthgrades The Hospitals of Providence-East Campus profile..

How does The Hospitals of Providence-East Campus rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3280 Joe Battle Blvd

El Paso, TX 79938

Directions

(915) 832-2000