University Medical Center of El Paso
University Medical Center of El Paso is a medical facility located in El Paso, TX. This hospital has been recognized for America’s 100 Best Hospitals for Spine Surgery Award™.
Patient Experience Rating
2% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
America’s 100 Best Hospitals for Spine Surgery Award™ (2025)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Gynecologic Procedures
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2025
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceUniversity Medical Center of El Paso
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
University Medical Center of El Paso
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Ovalle
Dr. Lopez is a fantastic psychiatrist. I was very impressed with how well she cared for my elderly parent.
Apr 23 2025
Review for Dr. Lopez
Every time I come to my appointment my self esteem goes through the roof! I've lost 40 pounds and am far from where I wanna be. God bless this staff for helping me change my life. Please do yourself a favor and visit!
Apr 22 2025
Review for Dr. Lopez Po
Wonderful Provider! I send everyone to her! I had birth trauma with my first delivery and I am so grateful I found Mishaw for my second. She fully explains things. She was very caring and did everything she could to advocate for me. Mishaw was very down to earth and straight forward. I had the best...
Brooke H. Apr 18 2025
Review for Dr. Mishaw
She was very professional & she cared and listened to me. I saw her at Del Sol. After having a stroke.
Apr 18 2025
Review for Dr. Onuoha
Location
University Medical Center of El Paso
Frequently Asked Questions
Where is University Medical Center of El Paso located?
University Medical Center of El Paso is located at 4815 Alameda Ave, El Paso, TX 79905. Find other locations and directions on Healthgrades.
Has University Medical Center of El Paso won any recent awards from Healthgrades?
Yes, University Medical Center of El Paso has been awarded with America’s 100 Best Hospitals for Spine Surgery Award™ in the past two years.
Is University Medical Center of El Paso highly rated with patients?
66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does University Medical Center of El Paso score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at University Medical Center of El Paso?
Phone number, appointment information, and directions can be found on Healthgrades University Medical Center of El Paso profile..
How does University Medical Center of El Paso rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Doctor makes you wait for hours, recommends telemedicine and never calls.