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Dr. William Chen, MD

Dr. William Chen, MD

Ophthalmology*
45+ years of experience

Dr. William Chen, MD is an ophthalmologist in Irvine, CA and has over 45 years of experience in the medical field. He graduated from Saint Louis University School of Medicine in 1976. He is affiliated with medical facilities Hoag Hospital Newport Beach and Providence St. Joseph Hospital Orange. He is accepting new patients.

4.5 Star Rating
Based on 46 reviews 4.5 Star Rating (46 reviews)

William Chen, MD

18 Endeavor Ste 305 Irvine, CA 92618

At a Glance

  • Area of Expertise
    Dr. Chen specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.5
46 ratings, 23 with a written review
5 star
87%
87%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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Amazing Dr. Chen
Dr. Chen is very caring and compassionate. He took the time to explain the surgical process so I understood all the details. When I felt scared, he reassured me that everything would be ok. I get so many compliments on my eyes, they look so natural and symmetrical. Love them!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shari G. – Jan 07, 2025
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Amazing experience
I had the best experience with Doctor Chen. He has great bedside manners and is very honest and straightforward. The surgery was quick and the aftercare was minimal. I was shocked when he texted me the next day to check in. He is a great doctor and his staff is very friendly. I would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Taylor – Jan 28, 2022
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He was rude and didnt care about the patient
What went well
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
6 others found this helpful
Helpful
Jul 31, 2020
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My double eyelid surgery results are excellent. I knew he was the surgeon for me when I first met him because he answered all my questions with technical details. Also, this is his specialty and I liked that he did not do anything except work with the eyes. After my surgery, he was responsive to all my inquiries and worry. I've been very pleased with Dr. Chen from the first consult to the last follow-up appointment. My eyes look natural - the exact results I was looking for.
What went well
No results
What could be improved
No results
Helpful
Mar 14, 2019
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He is a very detailed Surgeon and I loved the results of my double eyelid Asian surgery??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Christine Babarovich in Rancho Santa Margarita, CA – Oct 04, 2018
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I learned how to perform double eyelid surgery reading articles but mostly from reading Dr Chen's book on double eyelid surgery. I n my opinion, he is considered one of the experts in this surgery. So when I needed upper eyelid surgery, my only choice was Dr Chen. I have done many cases of double eyelid surgery and consider myself quite proficient. But his level of expertise is on a completely different level. Since I knew he was the expert, I just let him know what I wanted and left the rest
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
J Chun in NEWPORT BEACH, CA – Aug 18, 2018
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Dr. Chen did a fantastic job on my eyelid surgery. Being a physician myself I was very impressed with the way he explained the procedure to me and was very pleased with the outcome. He contacted me during the days after the procedure to make sure I was doing well and to answer any questions I had. I would recommend him without reservation to anyone who desires to have surgery on their eyes.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Kenneth Rich MD in Huntington Beach, CA – May 30, 2018
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Dr. Chen was recommended to me by another doctor. At that point, I had already consulted with a couple of other doctors and was discouraged that I would ever find the right doctor. For me, the right doctor is someone who knows what he is doing, is doing it to help me out, and doesn't oversell. However, I was pleasantly surprised and I am glad that I took the time to travel to his office. I ultimately chose Dr. Chen for my revision surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
San Jose, CA – Oct 22, 2017
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I had 3 prior double eyelid surgeries by 2 different surgeons and they were never able to give me a double eyelid on the left eye, and did a terrible job on my right. Dr. Chen was kind, caring, and took his time to discuss realistic results. Not only did he fix the mistakes from the previous surgeries, he made my eyes look AMAZING! Now i cant stop smiling when I look in the mirror knowing I got the lids I've always wanted. He is the go to for first time & especially if you need a revision!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
A GRATEFUL PT in Silver Spring, MD – Oct 05, 2017
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He is a very well respected physician in this field...he's been doing this so long he actually wrote many of the first authoritative articles/textbooks on blepharoplasty. Even when I visited another eye surgeon for a second opinion consultation, he told me he actually trained under Dr. Chen. Bottom line, I'm very happy with my surgery and would 100% recommend Dr. Chen. I can speak with the perspective of someone who works in health care: he is VERY honest, careful, kind, and good at what he does
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Irvine, CA – Oct 05, 2017
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Find another surgeon to do eyes. He had decent bedside manner but I had a bad outcome. Loads of complications and scarring.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
CR – Sep 09, 2017
This patient had previous surgery before seeing... Read More
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If you are thinking of double eyelid surgery, please reconsider! I saw Dr. Chen several years ago and asked for low, tapered creases, and ended up with a high parallel crease on one eye and a lower tapered crease on the other. My results are asymmetrical and unnatural (obviously surgical). I regret it every day and it's impossible to revise, so I'm permanently stuck with a ruined face and a ruined life. In my case, Dr. Chen's "expert" knowledge did not translate into surgical results.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Los Angeles, CA – Aug 20, 2017
See REPLY to CR comment( which was dated... Read More
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I contacted Dr Chen 4 yrs ago and was uncertain about surgery. He never pushed or was impatient with me because I needed time. He always answered questions and listened well. I contacted surgeons and ophthalmologists. None put me at ease like Dr. Chen. His specialization in the eye and expert understanding of asian eyes made him the only choice for me. This month I had the procedure and am happy with my results. Dr. Chen listened to what I wanted & expertly carried out what we discussed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kew, VIC – Apr 23, 2017
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The best doctor for Asian eyelids. He makes it so natural and the recovery is quick. He is aways available to answer questions. I was so impressed I flew from out of state to use him for the second time. The first time was 20 years ago.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 15, 2017
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I had double eyelid surgery with Dr. Chen in February and traveled from the east coast to do so. Dr. Chen made me feel very comfortable and understood my vision. He was very gentle during surgery and I did not feel any pain afterwards. I had a little bruising and swelling on my eyes, which is normal, but they healed rather quickly. I know I still have some healing left to do since it's only been about a month, but I love the results so far. My coworkers keep commenting on how natural it looks!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Ny – Mar 13, 2017
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Dr. Chen did a revision on one of my droopy eyelid. The ptosis occurred after I had an upper blepharoplasty performed by another doctor (well known in the media and "realself") in Beverly Hills. I'm almost 3 month post-op and I couldn't be any happier with my results. My only regret is not going to him first. I was fortunate enough to hear about him on an online forum. My whole experience from the free consultation to the post op has been wonderful. I will be forever grateful to Dr. Chen!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
CA – Mar 08, 2017
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Dr. Chen is the best of the best. Surgery around the eye is measured in millimeters. He is a true master!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Los Angeles – Nov 29, 2016
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Dr. Chen is a truly AMAZING doctor. He is genuine, caring, confident, assertive and precise. Through the whole process, from the consultation to the operation and the post op followup, I was never afraid. I had total confidence in Dr. Chen as he did himself. I am more than happy with the results. I admire Dr. Chen his commitment to himself , his patients make him the best at what he does. I absolutely and enthusiastically recommend him. He "CARES"!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C. McClarin in DALLAS, TX – Oct 23, 2016
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Dr Cben is worth flying across the the US for. He did my surgery 22 years ago and again this year. I wouldn't go anywhere else. He will guarantee you a very natural look. If your afraid to look contrived and artificial than he is the person to see. He listens and has the best bed side manner. The surgery was painless and done under local. I didn't even need Tylenol after surgery. I'm in plastic surgery and flew to Dr Chen because I wanted the best and would never compromise on my face. He is #1
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Artistry in Miami, FL – Jul 10, 2016
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Dr. Chen is a wonderful doctor who is not only a specialist in performing eyelid surgeries, but also a caring doctor. I had two previous eyelid surgeries that failed and Dr. Chen were able to fix my problem. He also checked up frequently after the surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jun 04, 2016
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About Me

care philosophy

Do good work, lead, and teach.

As an eye plastic surgeon, the safety and care of your eyes are my utmost concern. I aim for a pleasant experience and a natural result for all my patients.

biography

U.C.Berkeley A.B.* (Distinction in General Scholarship, Graduated within Honors program majoring in Biochemistry, double majored in Zoology)

St.Louis University School of Medicine, M.D. (Graduated with election to the Alpha Omega...
read more
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Emory University

    Fellowship Hospital
  • University Of California-los Angeles

    Residency Hospital
  • Lac-usc Medical Center|los Angeles County - Usc Medical Center

    Internship Hospital, 1977
  • Saint Louis University School Of Medicine

    Medical School, 1976
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Locations

William Chen, MD

William Chen, MD18 Endeavor Ste 305 Irvine, CA 92618
1

Affiliated Hospitals

  • Hoag Hospital Newport Beach

    1 Hoag Dr
    Newport Beach, CA 92663
    Recipient of 8
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback
  • Providence St. Joseph Hospital Orange

    1100 W Stewart Dr
    Orange, CA 92868
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality