Dr. Saurin Popat, MD
Ear, Nose, and Throat*
30+ years of experience
Dr. Saurin Popat, MD is a head & neck surgery otolaryngologist in Buffalo, NY and has over 30 years of experience in the medical field. Dr. Popat has extensive experience in Head & Neck Neoplasms and Endocrine System Neoplasms. He graduated from Schulich School of Medicine And Dentistry in 1992. He is affiliated with medical facilities such as Buffalo General Medical Center and ECMC Health Campus. He is accepting new patients and telehealth appointments.
3.9 Star Rating
Based on 24 reviews 3.9 Star Rating (24 reviews)
Practice
1083 Delaware Ave Buffalo, NY 14209Telehealth available
Dr. Popat is a Healthgrades Choice provider in Ear, Nose, and Throat
The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology
- Above average experience
- Good hospital quality
- Good patient ratings
- No healthcare sanctions
- Areas of ExpertiseDr. Popat specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
- Explains Conditions Well
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Trustworthy
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Dr. Popat's Reviews
Likelihood to recommend Dr. Popat
3.9
24 ratings, 13 with a written review
| 5 star | 71% | 71% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 8% | 8% |
| 1 star | 21% | 21% |
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Glad to see he is back to normal!
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Cindi C. – Nov 22, 2024
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Very arrogant, argumentative and aggressive. Gave me completely false information as well. He refused to give me his professional opinion on how to proceed and told me I would definitely be on thyroid meds even if I chose to only take half my thyroid out which is completely false. Do not go to this doctor.
What went well
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
6 others found this helpful
Helpful
Apr 18, 2024
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Very dismissive and aloof. Started the visit off by stating general facts about my possible condition. Stated my symptoms were not caused by my thyroid nodules. Made no attempt to assist me in finding out what is causing my symptoms.
What went well
- Explained conditions well
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Feb 12, 2022
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We had a great experience at Dr. Popat’s office. He was able to thoroughly explain everything to us and it helped to ease our worries. He performed surgery on our 16 year old son and did an excellent job. This was our sons 3rd surgery and 1st with Dr Popat. We are confident that we received the best care possible. His office staff was awesome also. We are forever thankful.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Oct 22, 2019
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Dr. Popat is a wonderful physician...kind, caring, compassionate and took the time to address all of my questions and concerns.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Dec 06, 2018
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Speaks in a way the everyday person can understand, answers questions, great surgeon, awesome bedside manner; he is a busy guy so it was not so fun to wait 3 months for surgery but I think it was worth the wait
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Rf in Tonawanda , NY – Jun 04, 2018
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I just had left side thyroid removal with a larger than tennis ball mass 2 days ago. I did lots of checking ... the bottom line ... if you want the top skilled Doctor in WNY cutting your neck ... he is the surgeon !!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
12 others found this helpful
Helpful
Walter in Buffalo, NY – Jun 01, 2018
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I went to Dr. Popat based on a recommendation from an ENT. I was told that Dr. Popat was the best in the Buffalo area, but his office was not easy to work with.
After my original consult I reached-out to Dr. Popat's office three separate times with questions and received no support. I decided to go elsewhere due to Dr. Popat's office lack of patient support - then as proof I made the right decision he banned me from his group's practice.
I strongly recommend going elsewhere if you can.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
3 others found this helpful
Helpful
Buffalo, NY – Mar 12, 2018
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Excellent. I was made to feel secure and confident that I was receiving the best care possible.
Time proved this to be true.
My sincere thanks.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
5 others found this helpful
Helpful
michael a. barone in Buffalo, NY – Aug 28, 2017
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Excellent communicator.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Buffalo, NY – May 15, 2017
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On my appt on 10/29 the doctor did little to review my file and said he would copy the treatment plan offered at another hospital.
He spent more time going on a mini-rant about how busy he is now that more people have insurance due to Obamacare than actually considering my case.
Overall, he appears unconcerned about prospective patients and is dismissive of patient concerns.
What went well
- Office environment
- Staff friendliness
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
11 others found this helpful
Helpful
Rachel in Buffalo, NY – Apr 26, 2016
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I have been seeing him for last 5 years. All I can say is all good - Excellent doctor, surgeon and person.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
6 others found this helpful
Helpful
Sue in Buffalo, NY – Apr 06, 2016
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Very Knowledgeable, talented surgeon with a great bedside manner.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
10 others found this helpful
Helpful
James in Ogdensburg, NY – Mar 02, 2016
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Leave a review
How was your experience with Dr. Popat?Overall Patient Satisfaction
24responses
Likelihood of recommending Dr. Popat to family and friends is 3.9166667 out of 5
About Me
care philosophy
We provide comprehensive and multidisciplinary care for those with major and complex head & neck/skull base tumors along with our staff that consists of nurses, speech therapist, nutritionist, social worker and audiologist. Our approach is holistic...read moreEar, Nose, and Throat
Oncology
Cosmetic, Plastic & Reconstructive Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Mba - Cornell University
2010Toronto Hospital
Fellowship Hospital, 1999Schulich School Of Medicine And Dentistry
Medical School, 1992Queen's University
Undergraduate School, 1990
American Board of Medical Specialties®
American Board of Otolaryngology
-
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
-
Otolaryngology-Head and Neck Surgery
†Self designated
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Affiliated Hospitals
- Recipient of 3
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
76%Patients said that doctors always listened to them and explained things well - Recipient of 3
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
71%Patients said that doctors always listened to them and explained things well5% lower than the national average
- Recipient of 5
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
70%Patients said that nurses always listened to them and explained things well5% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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