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Sisters of Charity Hospital

Sisters of Charity Hospital is a medical facility located in Buffalo, NY. This hospital has been recognized for Outpatient Joint Replacement Excellence Award™ and Bariatric Surgery Excellence Award™.

65%

Patient Experience Rating

Equal to the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2024)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™ (2022)

Superior clinical outcomes in bariatric (weight loss) surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Pressure sores or bed sores acquired in the hospital
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery

1 rating was better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Better than Expected

Specialty Excellence Awards

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™

2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Gynecologic Procedures

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Worse than Expected

Vaginal Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10

5% lower than the national average

65%

Would definitely recommend

Equal to the national average

Sisters of Charity Hospital

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%47%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Sisters of Charity Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%55%

Providers

Provider Reviews

Dr. Shiley is the most compassionate, competent, encouraging doctor we've ever met. He very likely saved my husbands life due to his diligence and knowledge in diagnosing his ailment where literally a dozen other doctors failed. We can't express our appreciation and frankly our devotion to this...

Apr 23 2025

Review for Dr. Shiley

Welcoming staff, effective and compassionate care, with a good treatment plan.

Apr 23 2025

Review for Dr. Montesanti

The Staff was very friendly and informative. Each one presented themselves, and explained what kind of tests were going to be performed and the purpose of such. Dr. Krieger was very polite and asked questions about my overall vision and its conditions. Dr. E. Atwal was very attentive to my concerns...

Apr 22 2025

Review for Dr. Atwal

This doctor went beyond the medical textbook and show genuine care and concern compassion. Your kindness and compassion make a huge difference. I appreciate you taking the time to listen.

Apr 22 2025

Review for Dr. Schaus

He took fantastic care of my lovr, Michael DeVinney.

Kathleen Pautler Apr 20 2025

Review for Dr. Pell

Location

Sisters of Charity Hospital

2157 Main St, Buffalo NY 14214

CallDirections

(716) 862-1000

Frequently Asked Questions

Where is Sisters of Charity Hospital located?

Sisters of Charity Hospital is located at 2157 Main St, Buffalo, NY 14214. Find other locations and directions on Healthgrades.

Has Sisters of Charity Hospital won any recent awards from Healthgrades?

Yes, Sisters of Charity Hospital has been awarded with Outpatient Joint Replacement Excellence Award™ and Bariatric Surgery Excellence Award™ in the past two years.

Is Sisters of Charity Hospital highly rated with patients?

61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Sisters of Charity Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Sisters of Charity Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Sisters of Charity Hospital profile..

How does Sisters of Charity Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2157 Main St

Buffalo, NY 14214

Directions

(716) 862-1000