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Dr. Santiago Ayala, MD

Dr. Santiago Ayala, MD

Family Medicine*
10+ years of experience

Dr. Santiago Ayala, MD is a family medicine physician in Rio Rancho, NM and has over 10 years of experience in the medical field. He graduated from University of Texas at Dallas in 2011. He is affiliated with medical facilities such as Presbyterian Hospital and Lovelace Westside Hospital. He is accepting telehealth appointments.

2.3 Star Rating
Based on 3 reviews 2.3 Star Rating (3 reviews)

Practice

2300 Grande Blvd SE Rio Rancho, NM 87124
Telehealth available

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Dr. Ayala's Reviews

Likelihood to recommend Dr. Ayala

2.3
3 ratings, 1 with written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
67%
67%

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Office run by MedTechs/Medical Assistants who parade as licensed professionals giving out lab results via phone with no comprehension of their meaning. As an Advanced Practice Nurse I find this practice agreedious and insulting. Perhaps PMS will consider charging MT/MA prices for visits if the follow up results for tests ordered by MD are being delivered by MT/MA's and not a licensed professional. This reflects an office that is not monitored or controlled by the MD to ensure safe patient care
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Jean Fitzpatrick in Albuquerque, NM – Aug 26, 2016
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About Me

biography

Dr. Santiago Ayala, MD is a family medicine physician in Rio Rancho, NM and has over 10 years of experience in the medical field. He graduated from University of Texas at Dallas in 2011. He is affiliated with medical facilities such as Presbyterian...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas At Dallas

    Medical School, 2011
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Presbyterian Medical Services Family Health Center2300 Grande Blvd SE Rio Rancho, NM 87124
1

Affiliated Hospitals

  • Lovelace Westside Hospital

    10501 Golf Course Rd NW
    Albuquerque, NM 87114

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    4% lower than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
  • Presbyterian Hospital

    1100 Central Ave SE
    Albuquerque, NM 87106
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
  • Lovelace Women's Hospital

    4701 Montgomery Blvd NE
    Albuquerque, NM 87109

    How patients felt about the care they received at this hospital.

    78%
    Patients said they were given information about recovering at home

    6% lower than the national average

    66%
    Patients said that doctors always listened to them and explained things well

    10% lower than the national average

    View all patient feedback
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