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Dr. Ross Smith, MD

Dr. Ross Smith, MD

Orthopedic Surgery*
10+ years of experience

Dr. Ross Smith, MD is an orthopedic surgeon in Johnson City, TN and has over 10 years of experience in the medical field. He graduated from University of Tennessee College of Medicine in 2013. He is affiliated with Johnson City Medical Center. He is not accepting new patients.

4.7 Star Rating
Based on 30 reviews 4.7 Star Rating (30 reviews)

Practice

410 N State of Franklin Rd Ste 140 Johnson City, TN 37604

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At a Glance

  • Area of Expertise
    Dr. Smith specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

4.7
30 ratings, 29 with a written review
5 star
90%
90%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
7%
7%

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Dr Smith is really good at his job .. he is friendly and efficient...he listens and explains everything.. he did a great job with my surgery
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
NANCY FREILING – Aug 20, 2021
Thank you for taking the time to leave us such a... Read More
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I really like Dr Smith. He has been doing gel injections in my knee and they work great. Eventually when the gel shots don't work for me any more I am sure I will be trusting him to do my knee replacement surgery. However, the people doing the scheduling need to pay attention to the fact that everyone in the waiting room, for him and the other doctors there, are waiting for 1 to 2 hours beyond their appointment time to see their doctors. My husband is also a patient there with a different doctor and it is the same way...1 to 2 hours wait time. Scheduling desk, pay attention! It can hurt the doctors reviews.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Linda – Aug 19, 2021
Thank you, Linda! At The Orthopedic Clinic, we... Read More
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I highly recommend Dr. Smith and his team. He made me feel at ease and explained the process thoroughly. Everything about my wrist surgery exceeded my expectations.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Sandy Archer – Aug 05, 2021
Thank you so much for sharing a positive review... Read More
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Great Dr! Explains everything in detail and has great bedside manners. Did a really good job on my surgery. Was able to take me in the same day.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jul 25, 2021
Thank you! At The Orthopedic Clinic, we know that... Read More
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He Did A Great JobOn Me! I’m happy with everything!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ralph Mantia, sr – Jul 02, 2021
Hi Ralph! Thank you for sharing this great review... Read More
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He has taken outstanding care of me from the date of my crash through all of the follow up
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bill Warmington – Jun 10, 2021
Hi Bill! Thank you for sharing this great review!... Read More
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I generally hate going to DRs, not this one. He’s been fantastic to me throughout this whole ordeal. Office staff great. No long waits past appointment times. Wish my PCP office functioned this way.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janis Smith – May 20, 2021
We are so grateful for the positive feedback!... Read More
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Great bunch. Staff, everything. Time spent in the follow up was efficient
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Devincentis Alan – May 13, 2021
We are so grateful for the positive feedback!... Read More
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Dr. Smith is very caring and patient. I never have to wait long at all. He explains things very thoroughly. Very helpful with my injured left shoulder.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tina A. – May 06, 2021
Thank you for taking the time to leave us such a... Read More
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Dr. Smith was very professional and did an excellent surgery on my infected elbow. Made sure I was getting the fallow up care I needed and explained things that I was confused about very well. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Andrew Burns – May 02, 2021
Thank you for your wonderful feedback. We strive... Read More
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Excellent!!!!! From 1-10 I give him 11 plus
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
Kenia Barber – Apr 28, 2021
Thank you for giving us this proverbial pat on... Read More
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Dr Smith completed a total hip replacement on me. He is a VERY professional surgeon and always took the time to answer my questions. His staff is first class and did an exceptional job coordinating the surgery and providing me post op support. I highly recommend Dr Smith for any orthopedic issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 25, 2021
We are so grateful for the positive feedback!... Read More
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Dr. Smith was friendly and efficient. He assessed my injury and made a proper referral to the practice's hand surgeon. The staff is great, friendly and professional, no wait beyond appointment time and great help getting me in for imaging as a priority.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 25, 2021
Glad to hear you benefited from your recent... Read More
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Dr. Smith has been a very caring, informative, and thorough doctor. Takes his time to make sure all your questions are answered.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy Z. – Apr 22, 2021
Thank you for the wonderful review! We appreciate... Read More
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My experience was no so good. Dr. Smith came into the exam room, sat down on the stool and had an attitude. Asked me "why was I here, and what can I do for you?" I fell in the Walmart parking lot 4/5 . Went to urgent care with scrapped up knees,palm and face. An injured elbow. I was told I had a displaced fat pad and possibly a hairline fracture. They made the follow up appointment with Dr Smith. He told me there is nothing wrong with my arm. And dismissed my pain and the fact I can't straighten my arm. Also told me I only needed to straighten my arm if I was a cheerleader and needed to make the letter Y. Then told me if I contained to have a problem with it come back. Not on your life!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Apr 17, 2021
We would like to hear more about your feedback to... Read More
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Dr. Smith took the time to explain the procedure on my broken wrist and answered all my questions. I like his professional manner and I am very happy with him and all the staff. I would not hesitate to recommend him to anyone.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
M Bruce – Apr 15, 2021
Thank you so much for your positive feedback! We... Read More
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Excellent work, healing exceptionally, very satisfied and great progress.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 24, 2021
Thank you! At The Orthopedic Clinic, we know that... Read More
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It was very quick, from intake paperwork to the wait time in the exam room prior to the nurse coming in to begin my appointment.. possibly the shortest wait time I've ever experienced! The visit was easy, friendly, expedient, and all issues were handled with no problem. A very positive experience indeed!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charles F. Daniel – Feb 02, 2021
Glad to hear you benefited from your recent... Read More
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Dr. Ross Smith performed surgery on me to put in a shorter pin where I had previously broken my femur a year ago. This was not as complicated as the original surgery but I wanted it done in hopes I would have reduced pain. He did a fantastic job. It has pretty much eliminated my pain and I am walking as good as I did before breaking my femur. Dr. Ross is pleasant and detail oriented and respectful. I hope I will not need orthopedic services in the future but, if I do, he will be my choice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
M. Johnston – Nov 14, 2020
Thank you, M. Johnston! At The Orthopedic Clinic,... Read More
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Dr Smith diagnosed and explained my foot injury perfectly. He gave me the option of a cast or splint to stabilize my injury. Knowing I wouldn’t be the most compliant, I opted for a cast. The nurses are well educated and skilled in cast application... it was a very easy injury to get through, thanks to my ortho team! Highly recommend!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jamye Faulds – Sep 20, 2020
Thank you, Jamye! At The Orthopedic Clinic, we... Read More
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Leave a review

How was your experience with Dr. Smith?

About Me

biography

Dr. Ross P. Smith is a board-eligible orthopedic surgeon who is fellowship-trained in orthopedic trauma. He's passionate about caring for patients with complex fractures, traumatic injuries and those in need of hip reconstruction or replacement surgery.
  • Orthopedic Surgery

  • Orthopedic Trauma Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Orthopedic Trauma, Orthoindy

    Fellowship Hospital, 2019
  • Orthopedic Surgery, West Virginia University, Department Of Orthopedic Surgery

    Residency Hospital, 2018
  • University Of Tennessee College Of Medicine

    Medical School, 2013
  • University Of Tennessee

    Undergraduate School, 2009
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Ballad Health Orthopedic Trauma Surgery & Sports Medicine Clinic-Johnson City410 N State of Franklin Rd Ste 140 Johnson City, TN 37604
1

Practice

Mountain States Health Alliance1021 W Oakland Ave Ste 310 Johnson City, TN 37604
2

Practice

Orthopaedic Clinic of Daytona Beach P.A.1075 Mason Ave Daytona Beach, FL 32117
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Johnson City Medical Center

    400 N State of Franklin Rd
    Johnson City, TN 37604
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality