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Dr. Robert Oliver, MD

Dr. Robert Oliver, MD

Otolaryngology-Head and Neck Surgery*
30+ years of experience

Dr. Robert Oliver, MD is an otolaryngology-head and neck surgery specialist in Rochester, NY and has over 30 years of experience in the medical field. He graduated from University of Rochester in 1991. He is affiliated with Rochester General Hospital. He is accepting new patients.

4 Star Rating
Based on 23 reviews 4 Star Rating (23 reviews)

Practice

1295 Portland Ave Ste 24 Rochester, NY 14621

At a Glance

  • Areas of Expertise
    Dr. Oliver specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Oliver's Reviews

Likelihood to recommend Dr. Oliver

4.0
23 ratings, 11 with a written review
5 star
74%
74%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
22%
22%

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I recently had sinus surgery performed by Dr. Oliver, and I couldn’t be more pleased with the results! From the initial appointment through the post-surgery follow-ups, Dr. Oliver demonstrated exceptional professionalism, expertise, and genuine care.Before the surgery, I was struggling with sinus issues that affected my breathing and overall quality of life. Dr. Oliver took the time to thoroughly explain the procedure, address my concerns, and make sure I felt confident moving forward. The surgery itself went smoothly, and the recovery process was simple!Now I can breathe clearly for the first time in years, and the improvements have been life-changing. I’m incredibly grateful to Dr. Oliver! If you’re considering sinus surgery, or have trouble breathing, I highly recommend Dr. Oliver – you’ll be in excellent hands!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 13, 2025
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Would definitely recommend
We took my newborn to Dr. Oliver several years ago to see if he could help with a possible tongue tie... He was wonderful with us and with her. Then I needed to see an ENT this year and remembered him... They ended up being able to get me in quicker than the ENT recommended by my primary's office for an acute issue, and Dr. Oliver spent all of the time he needed to get the long and complicated backstory and to determine the right cause of treatment..I so appreciated his kindness and attention to detail, and his front office staff is lovely too. It is a quiet, easily accessible office, and I'm so grateful they were able to see me and help!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alicia – Sep 10, 2024
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Ear wax removal general checkup
Everyone on this office is very friendly and personable. I am an audio engineer and care a great deal about my hearing. I had a bad experience elsewhere with wax removal that actually increased a hearing issue. Dr. Oliver did an expert removal and got a clump of wax off my ear drum. No pain, no issues, and the full frequency range of hearing in that ear is restored. (He also plays jazz trombone, which is a plus.) The visit was a great experience, I would highly recommend him to anyone and especially musicians and critical listeners.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Seth Waltz – Apr 12, 2024
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Had my first appointment with Dr.Oliver. I was very nervous. He put my mind at ease immediately. He is professional with a great bedside manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robbyn Z. – Apr 05, 2024
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Did not help me with my hearing loss. Investigate cause of hearing loss offered no plan of treatment played down TMJ Involvement was not friendly will go back will never recommend him to anyone
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
2 others found this helpful
Helpful
Jan 18, 2022
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Dr Oliver cleans my ears and does an awesome job and he’s very personable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Karen – Jul 16, 2020
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Dr. Oliver has been my doctor for 20 years but last three visits I was very disappointed of his practice he has been with me for all that time and a less visit I did I had a problem with my throat swallowing and he looked at my left year he said he will pull out a plug I have in my left ear has been in my skin for long time he pulled it out and I have a lot of problems since you pull it out I made a phone call to notified him and he was very rude with me he said I got to go find another doctor that happened on Saturday when I made the emergency phone call to him and he was very rude he didn't even let me speak he told me he's not going to waste his Saturday time to speaking with me for a long time and he hung up I'm a very disappointed with his Services especially my last three visits I don't know what happened to him but I like to notified of the people he's a very nice person until you start complaining if you start complaining he just shut you off and tell you to go see another doc
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Dec 14, 2019
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My husband saw him for the first time.Dr.Oliver was so professional.He truly listened and was very reassuring.Took time explaining the procedure he would be doing.We would highly recommended him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jun 10, 2019
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I brought my one week old to Dr oliver for a tongue tie release after a very difficult week of feeding. He spent a significant amount of time building rapport and answering any questions we had. The procedure itseld took a second and has made a drastic difference in my baby's overall temperament and access to nutrition. Our baby is almost three weeks old and is thriving and gaining weight!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kbarrett in Rochester, NY – Oct 11, 2018
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I would never recommend this doctor to anyone!!! This by far has been one of the worse experiences I have had with a doctor. I was given no information on how to make my diagnosis better, I received no summary of visit so that I could take to my doctor (after asking multiple times), and they did not have the paperwork you would need to submit paperwork for flex spending. The office staff is extremely unprofessional, and they have the most disgusting smell in the office from some fragrance.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Rochester, NY – Nov 29, 2017
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I have only been to this office twice, for a problem I have with ear wax. The first time I was treated by Dr Oliver and more recently by his PA, Leanna. I would highly recommend them. Both experiences I felt they were professional, but I felt very comfortable and relaxed. Every questioned I had was answered in a very courteous professional way. I never felt rushed and was made to feel I was the number one priority.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
23 others found this helpful
Helpful
New York, NY – May 30, 2016
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Leave a review

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About Me

biography

Dr. Robert Oliver, MD is an otolaryngology-head and neck surgery specialist in Rochester, NY and has over 30 years of experience in the medical field. He graduated from University of Rochester in 1991. He is affiliated with Rochester General Hospital. He is accepting new patients.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Rochester

    Medical School, 1991
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Robert H. Oliver M.D. PLLC1295 Portland Ave Ste 24 Rochester, NY 14621
1

Practice

Rochester General Hospital1425 Portland Ave Rochester, NY 14621
2

Affiliated Hospitals

  • Rochester General Hospital

    1425 Portland Ave
    Rochester, NY 14621
    Recipient of 15
    hospital awards

    America's 100 Best Hospitals Award™ (2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    America's 250 Best Hospitals Award™ (2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality