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Dr. Richard Duncan, MD

Dr. Richard Duncan, MD

Orthopedic Surgery*
35+ years of experience

Dr. Richard Duncan, MD is an orthopedic surgeon in Johnson City, TN and has over 35 years of experience in the medical field. He graduated from University of Mississippi in 1988. He is affiliated with Holston Valley Medical Center. He is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 206 reviews 4.6 Star Rating (206 reviews)

Practice

2410 Susannah St Johnson City, TN 37601
Telehealth available

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At a Glance

  • Area of Expertise
    Dr. Duncan specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Duncan's Reviews

Likelihood to recommend Dr. Duncan

4.6
206 ratings, 146 with a written review
5 star
87%
87%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
10%
10%

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leg pain
excellent service , very efficient, professional, wonderful folks
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Henry Tammeste – Mar 31, 2025
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Dr Duncan operated on me 3 times, great results
His expert knowledge of spinal pain and great personility and bedside manner
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tony Catron – Mar 30, 2025
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Dr Duncan
Telehealth
Dr. Duncan is wonderful and very caring of my care. He is excellent!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eva Williams – Feb 06, 2025
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Listens to patient issues. Discusses options of care well. Caring and respectful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 01, 2025
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Excellent!!
Totally competent & reassuring. Tricities is fortunate to have a man of his character & expertise. Made my perception of a mountain turn into a molehill. Very professional environment. Same day procedure alleviated a years long source of pain. I would recommend his services to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M Bryan – Dec 30, 2024
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Did not treat correct issue
Did not exam me just looked at mri and said workout even with the pain. But the problem is not in my back its when sitting only and they didn’t even talk to me about that
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Dec 12, 2024
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Dr Duncan
Frantastic
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 10, 2024
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Great Spine Orthopedist.
Dr. Duncan is an excellent orthopedist and is quite experienced and very knowledgeable in spine disease. I appreciated how he listens and recommends the course of treatment. He is professional, kind and I especially liked his manner in explaining procedures and the potential outcomes. Truth be told, I have recommended three other individuals to Dr. Duncan and they appreciated the referral and were happy with his care as well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ruth Jordan – Nov 12, 2024
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Back pain
Dr Duncan was very nice and listened to what I asked him. He explained everything I need to know. I would recommend him at the top of my list as he was very kind to me and answered all of my questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Catherine A Jones – Oct 10, 2024
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The Reality
The doctor has a great reputation, sadly so does TN Workmen’s Comp. My appointments have taken 2 months plus or minus to get . It’s worse than third world medical. I’ve suffered for 10 months now, with no relief in sight.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Billy Joe Brown – Aug 30, 2024
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Met him for first time and liked him very much. gave us a very clear diagnosis and in a very clear manner. It was a pleasure to meet him!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joan Stevens – Aug 28, 2024
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Fantastic Spine Doctor
I would highly recommend Dr. Duncan!! I suffered from lower back pain. He took time to explain what he could do for me. I took his advice and proceeded with the treatments! I can finally walk again with no pain. I will return to him if I ever need treatment again. D from Elizabethton.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 15, 2024
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Dr. Duncan
Telehealth
Dr. Duncan listened carefully to my issue; he explained in detail his plan of care with plans for additional resources if needed. Medication sent to my pharmacy for pickup today.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 30, 2024
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Great Dr.
Have pain between shoulder blades, he took X-ray gave me an NSAIDS. Explained everything, great bedside, good personality.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kevin – Jun 30, 2024
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Excellant Spine doctor
Dr. Duncan took time to explain my problem and what could be done for it. Doesn't rush through a visit and makes sure you understand your treatment options.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
John – Jun 29, 2024
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Excellent physician
Dr. Duncan was excellent in explaining my condition, treatment and what to expect going forward. Dr. Duncan was very professional as always.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carla – Jun 29, 2024
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surgery
I would reccomend Dr. Duncan if you suffer from back pain. He took time to explan what he could do for me. I will return to him if I ever need treatment for my back.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 18, 2024
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Well Managed Office
This was my first visit. I did not have to wait any and my concern was well addressed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 07, 2024
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Dr. Duncan is very good
He listens to paitents and explains his understanding of your problem. He explains what can be done in understandable terms. I like him !
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John – Mar 08, 2024
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Telehealth
This was suppose to be a telehealth visit but it didn't work on my end. Dr. Duncan called me and left a message that he would call back later and he did. We discussed my procedure and how was doing. How many Doctor's make two phone calls themself. I highly recommend Dr. Duncan.
What went well
No results
What could be improved
No results
Helpful
Willard Holbrook – Sep 22, 2023
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About Me

care philosophy

My goal is to treat my patients as I would my family. Most spinal disorders can be treated nonsurgically, and since the majority of spine surgery is elective, I believe surgery is a last resort. I strive to provide you as much information as possible...read more
  • Orthopedic Surgery

  • Orthopedic Spine Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Bayor College Of Medicine Spinal Surgery

    Fellowship Hospital, 1994
  • University Of Mississippi Medical Center

    Residency Hospital, 1993
  • University Of Mississippi

    Medical School, 1988
  • University Of Mississippi School Of Medicine

    Medical School, 1988
  • University Of Southern Miss

    Undergraduate School, 1984
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • Top Orthopaedic Surgeons in USA, 4/1/11

  • Back Pain Recognition Program National Commmittee for Quality Assurance, 2/1/11

  • Top Surgeons in USA, 2/1/08

Locations

Practice

Watauga Orthopaedics PLC.2410 Susannah St Johnson City, TN 37601
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 8:00pm
    • Tue: 8:00am - 8:00pm
    • Wed: 8:00am - 8:00pm
    • Thu: 8:00am - 8:00pm
    • Fri: 8:00am - 8:00pm
    • Sat: 10:00am - 2:00pm
  • Directions

Practice

Watauga Orthopaedics PLC875 Larry Neil Way Kingsport, TN 37660
2
Watauga Orthopaedics PLC340 Steeles Rd Bristol, TN 37620
3

Affiliated Hospitals

  • Holston Valley Medical Center

    130 W Ravine Rd
    Kingsport, TN 37660
    Recipient of 6
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality