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Dr. Mary Bartley, MD

Dr. Mary Bartley, MD

Internal Medicine*
25+ years of experience

Dr. Mary Bartley, MD is an internist in Belchertown, MA and has over 25 years of experience in the medical field. She graduated from Meharry Medical College in 1999. She is affiliated with medical facilities such as Baystate Wing Hospital and Baystate Medical Center. She is not accepting new patients.

3 Star Rating
Based on 47 reviews 3 Star Rating (47 reviews)

Baystate Medical Practices - Quabbin Adult Medicine

95 Sargent St Belchertown, MA 01007
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Bartley specializes in the area of Family Practice. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Bartley's Reviews

Likelihood to recommend Dr. Bartley

3.0
47 ratings, 30 with a written review
5 star
43%
43%
4 star
2%
2%
3 star
9%
9%
2 star
6%
6%
1 star
40%
40%

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Always good
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jan 23, 2024
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The doctor appeared rushed and impatient and created a general feeling of anxiety for both my wife and I.
What went well
No results
What could be improved
  • Appointment was rushed
1 other person found this helpful
Helpful
Jan 22, 2024
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So far I have been satisfied with care at this office
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jan 16, 2024
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It felt like the doctor had no interest in my concerns and thought I was wasting her time.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
1 other person found this helpful
Helpful
Dec 05, 2023
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Good experience we hade a good talk about what I was concerned, with
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Nov 06, 2023
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Save yourself by avoiding Mary Bartley
I rarely post negative reviews but the negligence of this office is dangerous. They leave the phone off the hook and click on/off to keep it ringing. They do not answer portal messages. They disregard serious health conditions. Mary herself was very short and cold with me, questioned my mental health issues and medications and didn't offer any guidance for my questions. I witnessed a woman come into the office to try and schedule an appointment since no one answers the phone and she was turned away and told calling was the only option. I do not recommend anyone risk their health with this provider.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Concerned Patient – Oct 13, 2023
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I was made to feel like I was putting Dr. Barely. With my visit
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Oct 07, 2023
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Dr.Hartley is an excellent physician. She is intelligent and uses her intelligence. Remarkable person. Her referral was spot-on.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Sep 16, 2023
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Always very helpful, professional and courteous. Thank you.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Sep 12, 2023
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Dr Bartley is an excellent and informative PCP. She listens and talks very clearly and she is very patient listening to me.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 25, 2023
Thank you for taking the time to leave a positive... Read More
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Found this provider very cold and quick to want to leave the room before I finished with my questions. Also, she was somewhat condescending. She needs to work on a better bedside manner.
What went well
No results
What could be improved
  • Appointment was rushed
2 others found this helpful
Helpful
Aug 07, 2023
We are sorry to hear about your concerns with our... Read More
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Felt like I was treated as a stupid person.
What went well
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
1 other person found this helpful
Helpful
Aug 07, 2023
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Excellent run facility
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Jun 08, 2023
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Always very receptive
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jun 03, 2023
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It was a good visit.
What went well
No results
What could be improved
No results
Helpful
Anonymous – Apr 27, 2023
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Went through all meds taking. Could help no further at this time. Doing well.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Apr 27, 2023
Thank you so much for taking the time to share... Read More
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No complaints whatsoever. Very happy with my provider and the support staff there.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Mar 30, 2023
Thank you for taking the time to leave a positive... Read More
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I did not feel this provider listened to my concerns and respected my year of experience with, and knowledge of, my own body.
What went well
No results
What could be improved
  • Didn't listen or answer questions
Helpful
Anonymous – Mar 17, 2023
We apologize that your experience with Dr.... Read More
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Exceptional service and professionalism.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Mar 17, 2023
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Dr Bartley always explains and likes stems very intently.
What went well
No results
What could be improved
No results
Helpful
Feb 19, 2023
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How was your experience with Dr. Bartley?

About Me

biography

Dr. Mary Bartley, MD is an internist in Belchertown, MA and has over 25 years of experience in the medical field. She graduated from Meharry Medical College in 1999. She is affiliated with medical facilities such as Baystate Wing Hospital and Baystate Medical Center. She is not accepting new patients.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Meharry Medical College

    Medical School, 1999
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Baystate Medical Practices - Quabbin Adult Medicine

Baystate Medical Practices - Quabbin Adult Medicine95 Sargent St Belchertown, MA 01007
1

Affiliated Hospitals

  • Cooley Dickinson Hospital

    30 Locust St
    Northampton, MA 01060
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Baystate Medical Center

    759 Chestnut St
    Springfield, MA 01199
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
  • Baystate Wing Hospital

    40 Wright St
    Palmer, MA 01069
    Recipient of 1
    hospital award

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality