hospital-image
hospital-image

Cooley Dickinson Hospital

Cooley Dickinson Hospital is a medical facility located in Northampton, MA. This hospital has been recognized for Outpatient Prostate Care Excellence Award™.

72%

Patient Experience Rating

7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™ (2025)

Superior clinical outcomes in outpatient benign prostatic hyperplasia treatments

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Breakdown of abdominal incision site
  • Pressure sores or bed sores acquired in the hospital

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

Better than Expected

Specialty Excellence Awards

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™

2025

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

5% higher than the national average

72%

Would definitely recommend

7% higher than the national average

Cooley Dickinson Hospital

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%57%

Cooley Dickinson Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%55%

Providers

Provider Reviews

Dr. Cowan is personable, competent, and takes sufficient time explaining the underlying problems and potential solutions.

Apr 24 2025

Review for Dr. Cowan

New England orthopedic surgeons, and staff make you feel relaxed and comfortable and at ease, they do wonderful job. A plus

Apr 23 2025

Review for Dr. O'Sullivan

He was so highly recommended. I waited months to see him for long covid issues. He had done a lot of tests, which was appreciated, but when he got the tests back, he had no explanation as to why I got covid a lot and told me to live my life. Since seeing him, I have lost everything to long covid and...

Apr 22 2025

Review for Dr. Bayuk

I went to her office for specialized care and specifically asked for an air purifier to be on because of my immune system not fighting covid. I asked several times. I went to the office and there was no air purifier on and I got sick. I had emailed, mentioned the purifier at the initial consult and...

Apr 22 2025

Review for Dr. Atkinson

She made me lose all trust with medical providers. She was very disrespectful, and did not take me seriously. She told me that my illness was not a big deal. I have lost my car, my home, my health, my 800 credit score, and my career but I just need to get on with my life.Ummm, okkkk...

Apr 22 2025

Review for Dr. Bossie

Location

Cooley Dickinson Hospital

30 Locust St, Northampton MA 01060

CallDirections

(413) 582-2000

Frequently Asked Questions

Where is Cooley Dickinson Hospital located?

Cooley Dickinson Hospital is located at 30 Locust St, Northampton, MA 01060. Find other locations and directions on Healthgrades.

Has Cooley Dickinson Hospital won any recent awards from Healthgrades?

Yes, Cooley Dickinson Hospital has been awarded with Outpatient Prostate Care Excellence Award™ in the past two years.

Is Cooley Dickinson Hospital highly rated with patients?

71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Cooley Dickinson Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Cooley Dickinson Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Cooley Dickinson Hospital profile..

How does Cooley Dickinson Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

30 Locust St

Northampton, MA 01060

Directions

(413) 582-2000