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Dr. Louis Decaro, DPM

Dr. Louis Decaro, DPM

Podiatry*
25+ years of experience

Dr. Louis Decaro, DPM is a podiatry specialist in West Hatfield, MA and has over 25 years of experience in the medical field. He graduated from BARRY UNIVERSITY / SCHOOL OF GRADUATE MEDICAL SCIENCE in 1999. He is affiliated with medical facilities Cooley Dickinson Hospital and Holyoke Medical Center. He is accepting new patients.

4.6 Star Rating
Based on 42 reviews 4.6 Star Rating (42 reviews)

Practice

10 West St Unit 7 West Hatfield, MA 01088

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Dr. Decaro is a Healthgrades Choice provider in Podiatry

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Decaro's Reviews

Likelihood to recommend Dr. Decaro

4.6
42 ratings, 31 with a written review
5 star
90%
90%
4 star
0%
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3 star
0%
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2 star
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1 star
10%
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Excellent care!
I saw Dr. Decaro for plantar fibromas. I could barely walk when I saw him. After custom orthotics and thorough explanation of my foot issues, I finally understood why I have had problems for so many years and no other doctor had helped me in the past. I am finally taking walks again and I can stand on my feet for much longer than I had been able to for the past year. I highly recommend Dr. Decaro. He and his staff are very pleasant, as well as the woman who careful customized my orthotics for me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Cheryl P. – Feb 25, 2023
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Loving my new orthotics so far
This is a well-run office, friendly staff, wait times not too long. Dr. DeCaro has a system for analyzing feet that seems quite helpful and leads to the making of custom orthotics which, while pricey, seem to offer me much more effective support than previous orthotics did. Dr. DeCaro is pleasant, friendly, very knowledgeable and willing to answer all questions.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
KateO – Jan 12, 2023
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An excellent experience
Everyone I dealt with in Dr. DeCaro's office was friendly and helpful. Dr. DeCaro has a big personality and a friendly manner. He showed that he'd read my intake form when he greeted me with a friendly question about my pre-retirement job. He answered all my questions, gave me lots of information, very clearly, and, since I'd already tried other methods over several years to get rid of my toenail fungus, he offered to remove my fungal toenail right then and there, on my first visit. I'm glad I said yes. After the numbing shots the removal was painless, and I left the office with handouts explaining after-care and found that what the doctor told me was accurate: I had no problem driving or walking that day and thereafter. I wish I'd taken the time in the office to understand clearly the after-care, but my email requesting clarification led to a call from Dr. DeCaro, who explained what I needed to know. After a few months of toe pain, it's been a treat to walk comfortably!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
m.s. – Nov 14, 2022
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Dr. Decaro is awesome!
I was dreading having to go to the podiatrist. I had a bad ingrown nail and it hurt so bad. Somebody I knew told me about Dr. Decaro. I called and the office staff is always beyond helpful, and got an appt. The day came and in walks this tall guy. I was so scared but he made it so simple. He numbed my toe with some cold spray so I didn’t feel the needle the whole way and then he fixed it. 5 minutes and done. No pain. Every time I have a problem, his staff, his nurse and of course he is amazing. I would never go anywhere else!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Happy Feet – Oct 14, 2022
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DeCaro Footcare
Dr. DeCaro and staff are very professional and friendly. Dr. DeCaro took time and care in answering all my questions and helped me decide what form of treatment would be right for me. I feel very comfortable here.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dee – Jul 14, 2022
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rude staff, lying staff, unprofessional owner!
As a patient for over 3 years, staff provided me with no flexibility in scheduling to help trouble shoot some issues with my orthotics from their office (one date and time, end of story, no choices, period). I would have to take an unpaid day off from work in order to have this done. Most staff has been unpleasant in the past. I was turned away (as an existing patient) in 2019 when I thought I reinjured a past heel fracture (and told I had to go to the emergency room--seriously!); and I was not notified in advance of my last office visit that a primary care referral had expired (therefore, if one was not received that day I may be responsible for the visit cost out of pocket). Finally, I was sent a notice regarding my own personal health information over my personal NON HIPPA SECURE EMAIL! I am in the medical field and never in my 15 years of practice have I even sent personal medical information in a non HIPPA secure fashioon such as a patient portal or certified mail-!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
May 04, 2022
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I look forward to my visit! Dr. D is very professional and shows concern in all aspects of your health, namely diabetics. Dr. D you are wonderful!rae pieffer
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rae Pieffer – Feb 24, 2022
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Very fast. Everyone is professional. Dr. DeCaro is easy to talk to, genuinely cares about his patients and remembers details from their lives and medical history. I have been a patient for over 15 years and am quite satisfied.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robert Quinn-O'Connor – Feb 16, 2022
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Great care. Dr.Decaro was great, his staff very friendly and accommodating. I left with clear expectations on my healing and a great understanding of what my problem was. I wish I had seemed out his care sooner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 26, 2022
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I have 20+years and I would do it sgain
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apple tower – Jan 05, 2022
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Very knowledgeable, prompt and usually on schedule.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 10, 2021
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Dr. Decaro has been a god-sent for our son’s foot issue since birth. Our son was born with tibial torsion. We went to Shriner’s, Boston Children’s and Connecticut Children’s. Only Dr. Decaro was able to figure-out that shoe inserts were the answer. Not surgery, not “learn to live with it” non of that. Our family will forever be grateful that Dr. Decaro is Dr. Decaro because he has changed our child’s life for the better!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mr. Holyoke – Oct 26, 2021
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As per usual, the visit was prompt and Dr Daniel is just the best. He explains things very well and takes his time to do the job right.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Ron Bosch – Oct 06, 2021
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There is always an excellent experience in going there - with friendly helpful staff - have not had any wait time experience, if I'm not taken right on time, it will be early. Dr. Decaro is very helpful and professional. I see him on a regular basis because I have a lot of neuropathy (post-post-chemo, 17 years now) plus Type II Diabetes. I couldn't do without my regular visits with him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nancy B. Thompson – Aug 15, 2021
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Always a positive experience
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Muriel stundid – Aug 10, 2021
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This was a follow up visit after I received a cortisone shot in my foot for arthritis. The entire staff was wonderful. I was seen in a timely fashion and received superb treatment. I love this office!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JSchenck – Jul 21, 2021
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Dr. Decaro took care of me in a professional and friendly manner. In my opinion, he did a fine job of caring for my toe infection and giving me precise instructions for home care. Definitely recommended.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael Hurwitz – Jun 29, 2021
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Dr. DeCaro is excellent. I always recommend him to anyone looking for podiatry care. The staff is extremely helpful and always super nice. It is always a pleasure to go into the office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joan C. – Apr 20, 2021
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Everyone I interacted with at the practice was warm, friendly, and present in our interactions. I felt listened to and understood. Dr. Paknia provided helpful explanations for the pain I was experiencing and sent me home with resources for reading and reference in addition to providing excellent in-office care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mar 23, 2021
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Dr DeCaro is an amazing human . He is kind , compassionate and makes you feel completely at ease I finally after months , have major relief from my foot issues after one visit and it’s only going to get better in time. I highly recommend this Dr in particular although the entire staff I dealt with was welcoming and pleasant .
What went well
No results
What could be improved
No results
Helpful
Sandra Simmons – Jan 31, 2021
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About Me

care philosophy

My goal as a practitioner, and someone who recognizes the progression of foot types, is preventing pain by knowing how to deal with it before happens, coupled with improving overall biomechanical strength and structure.

Identification...
read more

biography

Louis J. DeCaro. DPM is a Podiatric Physician who specializes in pediatrics with a special interest in sports medicine and biomechanics for both adults and pediatrics. Dr. DeCaro is President and fellow of the American College of Foot & Ankle Pediatrics...read more
  • Podiatry

  • Pediatric Podiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Barry University / School Of Graduate Medical Science

    Medical School, 1999
  • English

  • Arabic

Dr. Decaro is a Healthgrades Choice provider in Podiatry

    Read our methodology

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    Locations

    Practice

    Office10 West St Unit 7 West Hatfield, MA 01088
    1

    Affiliated Hospitals

    • Cooley Dickinson Hospital

      30 Locust St
      Northampton, MA 01060
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      81%
      Patients said that nurses always listened to them and explained things well

      6% higher than the national average

      View all patient feedback
    • Holyoke Medical Center

      575 Beech St
      Holyoke, MA 01040

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      73%
      Patients said that nurses always listened to them and explained things well

      2% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality