Holyoke Medical Center
Explore care at Holyoke Medical Center in Holyoke, MA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
2% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceHolyoke Medical Center
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Holyoke Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Jean-Miller
Dr Rocco performed a gallbladder operation on me several weeks ago. The procedure was a huge success! Dr. Rocco is so professional and caring. I never felt nervous as he helped me understand everything. He is just wonderful!!
Apr 21 2025
Review for Dr. Rocco
Does not perform the full spectrum of obstetric care. She should not be advertised as a physician that can adequately or professionally perform family planning. Very disappointing experience.
Apr 13 2025
Review for Dr. Jean-Miller
Location
Holyoke Medical Center
Frequently Asked Questions
Where is Holyoke Medical Center located?
Holyoke Medical Center is located at 575 Beech St, Holyoke, MA 01040. Find other locations and directions on Healthgrades.
Has Holyoke Medical Center won any recent awards from Healthgrades?
No, Holyoke Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Holyoke Medical Center highly rated with patients?
63% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Holyoke Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Holyoke Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Holyoke Medical Center profile..
How does Holyoke Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
She was not prepared to discuss some of my sensitive family planning issues. I was pretty shocked and wouldn't recommend.