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Dr. Lauren Steinmetz, MD

Dr. Lauren Steinmetz, MD

Family Medicine*
10+ years of experience

Dr. Lauren Steinmetz, MD is a family medicine physician in Orchard Park, NY and has over 10 years of experience in the medical field. She graduated from State University of New York at Buffalo in 2014. She is affiliated with medical facilities Mercy Hospital of Buffalo and Sisters of Charity Hospital. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 16 reviews 3.6 Star Rating (16 reviews)

Practice

3675 Southwestern Blvd Orchard Park, NY 14127
Telehealth available

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Dr. Steinmetz's Reviews

Likelihood to recommend Dr. Steinmetz

3.6
16 ratings, 13 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
31%
31%

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Great knowledgeable doctor
I been going to Dr Steinmetz for many years. She is excellent. Does not sugar coats what I needed to stay healthy. Always saw me if I had an office call. I received a letter today from Southtowns Medical she is leaving. Once I find out where she is going my wife and I will follow.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 31, 2023
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Unprepared and snotty attitude
Dr. Steinmetz should really review a patient’s chart prior to the appointment. Honestly, its a waste of my time and money to deal with a unprepared doctor. Not to mention her attitude was more than I needed to put up with.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Anonymous – Jul 10, 2022
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Dr. Steinmetz is a wonderful Doctor. She listens! I had a mystery illness that no other Doctor could pin point. She took it as a personal challenge to get to the bottom of it. I am very grateful to have her as my physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 22, 2022
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I was very impressed with this Doctor. She touches all bases to get to the bottom of your condition. I would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tammy – Sep 19, 2021
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I have now had four appointments with Dr Steinmetz and I am extremely happy with her service. I find her to be very knowledgeable, thoughtful, and understanding. She is a wonderful listener and always suggests several courses of treatment with emphasis being on what is workable for the patient. I highly recommend her to anyone who is looking for quality medical treatment.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David Andrews – May 18, 2021
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Dr. Steinmetz is an amazing Doctor. She friendly, personable and takes her time to explain what she needs to. After giving me her recommendations she always asks me if I have any questions or agree with her plan. Fast wait times and friendly staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 31, 2021
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I recently connected with Dr. Steinmetz for my first appointment. She spent quite a bit of time with me. She reviewed meds, patient taught on some newer medications and asked what she felt my needs were for health status. I felt she was professional and courteous and was not extremely hurried in her approach with me. She is likeable and respectful.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Lori – Feb 08, 2021
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I was looking for a new practice that specialized in diabetes and endocrine issues, and came across Southwestern Medical Associates. I was also looking for a woman doctor, and Dr. Steinmetz was accepting new patients so I chose her. I didn't wait long (they took me back at my scheduled time) and the appointment was quick and easy. I also liked the nurse and the rest of the staff. They are a busy practice, so naturally a lot of people in and out. I thought Dr. Steinmetz was great! She took her time asking about family history, concerns/issues, weight management, and ordered several screenings for me based on all of the above. Overall it was a good experience!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 28, 2020
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She walked into the room (this being our first appointment with her), no warmth, no friendly smile, there was nothing professional about her at all. After my second appointment, where again, nothing pleasant or professional about her at all. She hocked up a dry snort from her throat and then coughed without covering her mouth, and literally cut me off as I was trying to explain something - in a very condescending way and accused me of not being “forthcoming” with a nurse practitioner I was seeing for other reasons. The relationships with all my Physicians is extremely important to me and I wouldn’t ever think of not being honest with any of them and for her to suggest that I wasn’t - spoke volume about her. I would never recommend her to anyone for any reason.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Jun 13, 2020
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Was not aware of a life threatening allergy. Was dismissive and condescending.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Jim – Dec 21, 2019
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She was very dismissive and condescending. She didn’t have any of my files and just pretended she knew what was going on, after five minutes of talking to me.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Oct 21, 2019
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She is attentive and understanding. Does a great job answering questions and they do a great job of keeping appointment times and moving you along!
What went well
No results
What could be improved
No results
Helpful
Apr 04, 2019
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I scheduled an appointment for a physical in August 2018. After the nurse collected wt, ht, pulse, BP, and temp, she came in and asked why I was there. I explained I was there for a physical. I could tell by the look on her face that that was not in the cards for her day. She sat down at her laptop and asked questions, logging in my answers. She completed my "physical" by using her stethoscope through my shirt. Total time with me was under 5 minutes.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Mar 22, 2019
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About Me

biography

Dr. Lauren Steinmetz, MD is a family medicine physician in Orchard Park, NY and has over 10 years of experience in the medical field. She graduated from State University of New York at Buffalo in 2014. She is affiliated with medical facilities...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • State University Of New York At Buffalo

    Medical School, 2014
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Southwestern Medical Associates LLP3675 Southwestern Blvd Orchard Park, NY 14127
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Office463 William St Buffalo, NY 14204
2

Practice

Orchard Park Family Practice PC3670 S Benzing Rd Ste A Orchard Park, NY 14127
3

Affiliated Hospitals

  • Sisters of Charity Hospital

    2157 Main St
    Buffalo, NY 14214
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Mercy Hospital of Buffalo

    565 Abbott Rd
    Buffalo, NY 14220
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality