Mercy Hospital of Buffalo
Mercy Hospital of Buffalo is a medical facility located in Buffalo, NY. This hospital has been recognized for Coronary Intervention Excellence Award™, Labor and Delivery Excellence Award™, and more.
Patient Experience Rating
7% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Coronary Intervention Excellence Award™ (2025, 2024)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
Labor and Delivery Excellence Award™ (2023, 2022, 2021)
Superior clinical care of women during and after childbirth
Obstetrics and Gynecology Excellence Award™ (2023, 2022)
Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Defibrillator Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Gynecologic Procedures
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Specialty Excellence Awards
Labor and Delivery Excellence Award™
2023, 2022, 2021
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMercy Hospital of Buffalo
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Mercy Hospital of Buffalo
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Shiley
Welcoming staff, effective and compassionate care, with a good treatment plan.
Apr 23 2025
Review for Dr. Montesanti
The Staff was very friendly and informative. Each one presented themselves, and explained what kind of tests were going to be performed and the purpose of such. Dr. Krieger was very polite and asked questions about my overall vision and its conditions. Dr. E. Atwal was very attentive to my concerns...
Apr 22 2025
Review for Dr. Atwal
This doctor went beyond the medical textbook and show genuine care and concern compassion. Your kindness and compassion make a huge difference. I appreciate you taking the time to listen.
Apr 22 2025
Review for Dr. Schaus
Location
Mercy Hospital of Buffalo
Frequently Asked Questions
Where is Mercy Hospital of Buffalo located?
Mercy Hospital of Buffalo is located at 565 Abbott Rd, Buffalo, NY 14220. Find other locations and directions on Healthgrades.
Has Mercy Hospital of Buffalo won any recent awards from Healthgrades?
Yes, Mercy Hospital of Buffalo has been awarded with Coronary Intervention Excellence Award™, Labor and Delivery Excellence Award™, and Obstetrics and Gynecology Excellence Award™ in the past two years.
Is Mercy Hospital of Buffalo highly rated with patients?
58% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Mercy Hospital of Buffalo score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Mercy Hospital of Buffalo?
Phone number, appointment information, and directions can be found on Healthgrades Mercy Hospital of Buffalo profile..
How does Mercy Hospital of Buffalo rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Shiley is the most compassionate, competent, encouraging doctor we've ever met. He very likely saved my husbands life due to his diligence and knowledge in diagnosing his ailment where literally a dozen other doctors failed. We can't express our appreciation and frankly our devotion to this...