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Dr. Kevin Epstein, MD

Dr. Kevin Epstein, MD

Internal Medicine*
30+ years of experience

Dr. Kevin Epstein, MD is an internist in Indian Orchard, MA and has over 30 years of experience in the medical field. He graduated from Boston University in 1993. He is affiliated with medical facilities such as Baystate Wing Hospital and Baystate Medical Center. He is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 18 reviews 3.3 Star Rating (18 reviews)

Practice

835 Worcester St Indian Orchard, MA 01151
Telehealth available

At a Glance

  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Epstein's Reviews

Likelihood to recommend Dr. Epstein

3.3
18 ratings, 7 with a written review
5 star
50%
50%
4 star
6%
6%
3 star
0%
0%
2 star
11%
11%
1 star
33%
33%

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Good Doctor with a good staff
I've been a patient of Dr. Epstein for several years. He has always been very responsive to any needs I have had. Annual visits are fairly thorough. Sick visits are almost always the same day as when I call.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
D. Wilson – Sep 18, 2024
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Rude, Condescending, Belittling Provider
I find Dr. Epstein incredibly rude, condescending, and dismissive. He does not give constructive, individualized feedback on health concerns, most notably weight loss, which is ironic because it's one of his areas of focus, instead he promotes an unhealthy, severely calorie restrictive diet (which was followed and did not work). He doesn't take into consideration mobility issues or any other factors, and is very quick to shut you down when he is challenged; for him it's black and white - you are eating too much. He comes off as dismissive and uncaring, and at times as a bully, not a healthcare partner.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Disappointed Patient – Mar 11, 2023
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The first time seeing him He was a great listener and answered all my questions. Upon return visits, Epstein became uncaring, didn't listen, didn't perform or recommend certain test. I, on my own, scheduled test because my ins. doesn't require a referral and my test came back with positive results that have been affecting my health that Epstein said was "part of getting older"! I would not recommend him to anyone that has health issues.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Jan 27, 2021
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Wouldn't recommend this doctor or facility to anyone. Their office lost all of our records, forgot about an appointment I'd had scheduled for over a year, and when I called them and complained, I got certified mail saying that I been "discharged" from their medical office -- without any conversation with the doctor himself; just a note with his signature. This, during a pandemic no less! Also had to call every month to have my depression medication prescription filled; wasn't automatic. AVOID.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jeff Y – Jan 15, 2021
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He is very understanding and kind. He will go out of his way
What went well
No results
What could be improved
No results
Helpful
Mar 19, 2019
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Great doctor cares about his patients ask if your ok , this is the type of good doctor , he cares about my health which makes me feel safe that I have a Doc that cares. Sincerely . Herminio Gonzalez
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Herminio in west springfield, ma – Jun 06, 2017
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My experience with Dr. Epstein has been extremely disappointing. He threatened to fire me as a patient if I didn't lose weight and follow his advice. I have diabetes, yes. I still drink soda occasionally. I do eat sweets out of depression. But for a Dr. to threaten to fire me bc I don't follow what he says;. Is messed up Big time! I have insurance. You get paid no matter what so whether heck does it matter? Dr. Epstein is the most unethical excuse for a Dr ever!!!!!!
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
4 others found this helpful
Helpful
Patti in West Springfield, ma – Nov 11, 2016
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Leave a review

How was your experience with Dr. Epstein?

About Me

biography

Dr. Kevin Epstein, MD is an internist in Indian Orchard, MA and has over 30 years of experience in the medical field. He graduated from Boston University in 1993. He is affiliated with medical facilities such as Baystate Wing Hospital and Baystate Medical Center. He is accepting new patients and telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Boston University

    Medical School, 1993
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

DG. Physical Therapy PC835 Worcester St Indian Orchard, MA 01151
1

Affiliated Hospitals

  • Mercy Medical Center

    271 Carew St
    Springfield, MA 01104

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Baystate Medical Center

    759 Chestnut St
    Springfield, MA 01199
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
  • Baystate Wing Hospital

    40 Wright St
    Palmer, MA 01069
    Recipient of 1
    hospital award

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality