Dr. Jeffrey Marchessault, MD
Orthopedic Hand Surgery*
30+ years of experience
Dr. Jeffrey Marchessault, MD is an orthopedic hand surgeon in Johnson City, TN and has over 30 years of experience in the medical field. He graduated from Uniformed Services University of the Health Sciences F. Edward Hébert School of Medicine in 1991. He is affiliated with Johnson City Medical Center. He is accepting new patients.
4.8 Star Rating
Based on 118 reviews 4.8 Star Rating (118 reviews)
Practice
410 N State of Franklin Rd Ste 140 Johnson City, TN 37604Make an Appointment
At a Glance
- Areas of ExpertiseDr. Marchessault specializes in the areas of Hand Surgery & Orthopedic Surgery. • See board certifications
- Explains Conditions Well
- Trustworthy
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Dr. Marchessault's Reviews
Likelihood to recommend Dr. Marchessault
4.8
118 ratings, 52 with a written review
| 5 star | 94% | 94% |
| 4 star | 1% | 1% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 5% | 5% |
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Dr. Marchessault Did great work on my artery
What went well
No results
What could be improved
No results
Helpful
David Arrieta – Jan 08, 2024
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Great overall experience
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
D Pate – Sep 23, 2023
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Awesome doctor
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Oct 26, 2022
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Judge for yourself
What went well
- Appointment scheduling
- Wait times
What could be improved
- Office environment
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
KATHLEEN ANN JACOBS – Sep 14, 2022
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I have no problems with Jeffery. He does fine work and his assistants are also terrific. However, after spending an hour driving through pouring rain (12/29/2021), and spending time in the reception line, I was informed: "We no longer accept your insurance provider and if you want to use your VA 100% insurance we would need prior approval." It's the VA. That could take as much as a year. I was not supplied with a list of providers you DO accept. Say hello to another long drive home and this comment. I am willing to change insurance providers, as the VA is horrible, but I need a list of the providers you accept. It looks like another year before I can get the pinky finger on my right hand taken care of. It is at 90% right now. I suppose it will be permanently folded over in a year. I called to ask for the list but was immediately sent to voice mail. I left a message with my phone number and email. I need that list. This does not seem like a big challenge, to me. Jeffrey gets 5 stars.
What went well
- Listened & answered questions
What could be improved
- Didn't explain conditions well
1 other person found this helpful
Helpful
Mike – Dec 29, 2021
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I can not sing the praises of Dr. Marchessault enough. I was referred to him by another orthopedic doctor after I had complications from a CMC arthoplasty surgery 10 months prior. Dr. Marchessault discussed in detail what he thought the chances of resolving my issue, full explanation of what the surgery would be and what the recovery would look like. He did not rush the appointment and took the time to answer all my questions. The day of the surgery, he came and spent a lot of time going back over what the plan was and answered all questions my family had. The same can be said for all my post op office visit. Dr. Marchessault was able to fix my issue and for the first time in a year, I’m basically pain free and have a lot more use of my hand. He took the time to understand my issue and not just say I can’t help. I’m very pleased with him, his nurse and the entire staff. I highly recommend him and will sing his praises to anyone who will listen!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Dec 10, 2021
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Dr. Marchessault preformed surgery on my hand and little finger for Dupuytren’s contracture. I am very pleased with the results.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sep 22, 2021
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Dr. Marchessault has treated me for carpal tunnel syndrome in both hands. He has now performed a successful surgery on each hand. He has always been very professional and personable. He’s a wonderful surgeon and I’d recommend him to anyone.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Samantha Lamons – Aug 27, 2021
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Listened to my problems. Offered what he could to help and found another specialist to really help with what is going on.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Emily – Jun 14, 2021
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Been almost a year now and arm hand are still numb and in pain. Did not act like he believed me when I said that it was still numb and hurt. I’m retired, I have nothing to gain by lying, I hate surgerys never even had a single surgery in my life until I was 55. He was very condescending. I don’t give reviews let alone bad ones but I regret this surgery at least my elbow wasn’t sore before and now its like I have hit my funny bone or ulna nerve or whatever you want to call it all the time 24/7. I’m retired, I want to enjoy life, I take great pride in being kind to people and have been told I am too nice. My pinky and ring finger and thick part of my hand stay cold now. This is so frustrating. You can’t feel someones hand and say “it feels good, I’m gonna turn you loose”. Very disappointed. All these credentials don’t mean anything if you treat someone like they are stupid. Maybe my hands can’t be fixed but don’t treat people like they’re stupid. Thats just ugly. Never going back.
What went well
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
5 others found this helpful
Helpful
Jim – Feb 05, 2021
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A wonderful surgeon with a kind and helpful personality. Highly recommended.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mekesha Marcus – Dec 31, 2020
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i visited Dr. Marchessault 3 months ago to treat an injury involving a broken radius bone which connects to the hand. surgery was performed repairing with plate and screws... throughout the 3 month process of rehab, etc. i felt totally confident that i had chosen the best hand surgeon. Associated orthopaedics and Dr. Marchessault are wonderful. You will be happy with them.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
marty leimkuhler – Aug 30, 2020
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My experience with Dr. Marchessault was nothing less than excellent. I'm 67 years old and I had a bad fall and my wrist was broken and fractured. I now have a titanium plate and my wrist is all put back together. Not only is he a great surgeon, but he is kind and reassuring. He actually cares about his patients. And for me personally, going in to surgery with the confidence he gave me mattered. I would highly recommend him all day every day.
Thank you Dr. Marchessault for all you do.
Kathryn S.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Kathryn S. – Jun 25, 2020
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Dr. Marchessault is an amazing, caring, understanding surgeon. I have rheumatoid arthritis and had previously had surgery on my right hand 7 years ago with another surgeon. The surgery this time, however, was a great success. The recovery was much easier and quicker with very little physical therapy. And very little pain. I am now able to make a fist and straighten my fingers. To say I am happy with the results is an understatement! I can never thank Dr. Marchessault enough. I would highly recommend him. He is the best!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Lisa Yose – May 27, 2020
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I was referred to Dr. Marchessault for Dupuytren's Contracture in both hands. Not only is he a patriot, he is frankly brilliant. Nearly 30 years in the military in the Middle East. And very charming and funny. You can trust him. He is awesome!
What went well
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Edgar Bralley – Dec 18, 2019
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Three surgeries later and I am returning to my job as a Police Officer. I was told by another doctor that my career was done. Dr. Marchessault is great! He takes time with you to give you the best care that he can. If I had given up after the first doctor I would have lost my career. Dr. Marchessault, you truly were sent by God to help me, mentally and physically.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sarah Carr in Bluff City, TN – Dec 05, 2019
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I’ve been in a cast since February, 2018 and just now getting out today on September, 2018. I have been through three scalfoid surgeries since then both on my left and right one on my right and two on my left. Dr. Marchessault has been with me supporting me, helping me, and has been with me making sure i’m healing to my best. 10/10 best doctor i’ve ever had, not just that but an amazing man. Having him is your best bet.??
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jacob Lindsey in Johnson City, TN – Sep 24, 2018
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I had LRTI in February of this past year. I was relieved to learn during my first visit with Dr. Marchessault that he was familiar with CRPS and the effects surgery can have on it. He recommended a nerve block before surgery and collaborated with my physician to assure this would take place. I did require a second block a few weeks after surgery but with it and PT, the outcome of my surgery was a success. Thank you Dr. Marchessault for your compassion and excellent surgical skills!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
K. Godden in Kingsport , TN – Aug 08, 2018
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I would definitely recommend Dr. Marchessault, he was able to provide me with a definitive diagnosis after I was referred to him by a previous provider. He is absolutely professional and explained my diagnosis in every detail. Following my surgical procedure, I was educated about the length of my recovery and what to expect during the recovery period. I was also very impressed with the professionalism of the nurses and office staff. Thank you Dr. Marchessault!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Billy Collins in Erwin, TN – May 24, 2018
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I have seen him twice for carpal tunnel and fractured wrist. With the feacture, I wore a cast for several weeks and it healed. With the carpal tunnel, he ask if he could give me a shot first to see if that helped, and if not I could come back for surgery. He gave me a shot in the wrist and it has never bothered me again! I think he’s a very good Surgeon and have heard very good things about him!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Darlene Owsley in Wise, VA – May 17, 2018
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Leave a review
How was your experience with Dr. Marchessault?Overall Patient Satisfaction
118responses
Likelihood of recommending Dr. Marchessault to family and friends is 4.7881355 out of 5
About Me
care philosophy
The hand has once been quoted as, ``the creator of human civilization``. It is an amazing part of our body I have passionately studied and learned to treat. I want future patients to know I will take time to get to know their problem, listen to their expectations and work toward a plan to reach those expectations.biography
Dr. Marchessault is a board certified orthopedic surgeon. He also has Certification of Additional Qualification in hand surgery after completing fellowship training in hand, wrist, elbow and microvascular surgery at Allegheny...read moreOrthopedic Hand Surgery
Orthopedic Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Allegheny General Hospital
Fellowship Hospital, 2009Texas Tech University Health Science Center|texas Tech University Health Sciences Center
Residency Hospital, 2004Malcolm Grow-usaf Med Center|malcomb Grow Air Force Medical Center
Internship Hospital, 1992Uniformed Services University Of The Health Sciences F. Edward Hébert School Of Medicine
Medical School, 1991
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
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Hand Surgery
-
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record check“Forearm fasciotomy technique”
“Rethinking nonseminomatous testicular cancer in US Air Force pilots: Case presentation and literature review”, 2000
“Non-scaphoid carpal fractures in athletes”, 2009
“Management of upper limb amputation”, 2011
“Diamond Stress Radiograph View for Thumb Metacarpophalangeal Hyperextension”, 2017
“Isolated traumatic rupture of the subscapularis tendon”, 2002
“Posteromedial elbow approach for treatment of olecranon and coronoid fractures”, 2006
“Upper extremity prosthetics”, 2011
"Educator of the Year" awarded by the Wellmont Orthopedic Residency Program, 2016
Healthgrades Tips for Getting Orthopedic Care
Locations
Practice
Ballad Health Orthopedic Trauma Surgery & Sports Medicine Clinic-Johnson City410 N State of Franklin Rd Ste 140 Johnson City, TN 37604
Practice
- Call
- Fax
- Hours
- Mon: 8:00am - 6:00pm
- Tue: 8:00am - 6:00pm
- Wed: 8:00am - 6:00pm
- Thu: 8:00am - 6:00pm
- Fri: 8:00am - 6:00pm
- Directions
Practice
Anewcare Collaborative LLC509 Med Tech Pkwy Ste 100 Johnson City, TN 37604
Affiliated Hospitals
- Recipient of 1
hospital awardView all patient feedbackHow patients felt about the care they received at this hospital.
82%Patients said they were given information about recovering at home2% lower than the national average
75%Patients said that nurses always listened to them and explained things well
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