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Dr. Glen Pickens, MD

Dr. Glen Pickens, MD

Urology*
30+ years of experience

Dr. Glen Pickens, MD is a urologist in Garland, TX and has over 30 years of experience in the medical field. Dr. Pickens has extensive experience in Urinary Calculi & Removal. He graduated from University of Texas Medical Branch in 1990. He is affiliated with medical facilities such as Baylor Scott and White Medical Center Lake Pointe and Hunt Regional Healthcare. He is accepting new patients.

4.3 Star Rating
Based on 37 reviews 4.3 Star Rating (37 reviews)

Urology Clinics of North Texas - Garland Office

6460 Naaman Forest Blvd Garland, TX 75044

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Dr. Pickens is a Healthgrades Choice provider in Urology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Pickens specializes in the area of Urology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Pickens' Reviews

Likelihood to recommend Dr. Pickens

4.3
37 ratings, 26 with a written review
5 star
78%
78%
4 star
0%
0%
3 star
8%
8%
2 star
0%
0%
1 star
14%
14%

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He is a great Doctor and nice to work with.
Telehealth
Dr Pickens is on time and you don't have to wait.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Plant – Jan 31, 2025
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Dr Pickens processed me like cattle with no consideration of my issues. He didn't even know that you had to check for estrogen of a man when he started me on testosterone shots. Hello, males and females both have testosterone and estrogen. When you are overweight as a male, your body turns your testosterone into estrogen, and you have to take an estrogen blocker. He stated, "Why test for estrogen you are a male." He did not know anything about hormone treatment. I ran out of there and found a good endocrinologist for hormone treatments. Also, he stopped my T shots because my blood was too thick after 3 shots. Told me there was nothing i could do about the thickness of my blood. My endocrinologist put me back on T shots and had me go give blood every 8 to 10 weeks, problem solved of thick blood. I went back to pickens one more time for urologist issues because it felt like i was passing stones every once in a while. He said, "Why are you here?" Did you see a stone? There is nothing I can do at this time unless you are clogged. What an idiot. Run get a new urologist.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
D – Jan 16, 2024
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Great doctor. Highly recommend.
Nice office. Appointment is always on time. Dr. Pickens is always great.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 27, 2023
We are so thrilled to receive positive reviews. ... Read More
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Bad Advise
I felt as though Dr Pickens did not take my best interest into account instead of him asking me what I wanted to do he's the doctor should have given me better professional detail on my options. Around the conversation of NCCN guidelines that indicated a confirmatory mpMRI is needed or recommended before going to active observation, his indication was it was not necessary. It is widely known that people of color are not given better treatment and or advice for prostate cancer.
What went well
No results
What could be improved
  • Didn't listen or answer questions
Helpful
May 11, 2023
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Dr Pickens is a good communicator.
The Doc is open with his diagnosis and offers practical solutions without over cooking the issues. Accessible.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
2 others found this helpful
Helpful
May 04, 2023
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Dr. Pickens
I came in to the the doctor and/or nurse 3 times in the last month. Each time I was in serious urinary retention stress. Each time I was seen quickly and got immediate treatment. I actually went back to the nurse's station without stopping at the fron desk. I am very pleased with the attention I got when I seriously needed it.
What went well
No results
What could be improved
No results
Helpful
Jim Newland – Apr 05, 2023
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Great. Dr Pickens is very thorough
What went well
No results
What could be improved
No results
Helpful
John Roderick – Mar 28, 2023
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His office staff is very difficult to work with. I had an appointment scheduled for a long time and a week prior to my appointment I received a message asking if I needed to reschedule the appointment that I canceled. I called and they said that I didn’t cancel but the doctor was not going to be in. The next available was over A MONTH away. During a previous visit, a nurse who reeked of smoke poked me THREE TIMES before getting a good draw (and I have BIG veins). All this while complaining about her co-workers. I almost said no thanks. Couldn’t believe the lack of professionalism. I’ll be finding a new practice.
What went well
  • Explained conditions well
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Sep 29, 2021
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I actually like Dr Pickens however apparently he was going out of town and his office tried to call me about a week in advance. The calls were blocked as spam so I showed up and was told I had no appointment even though I got an email asking if I wanted to do the appointment via tele visit. You would think if a patient who already confirmed the appointment via responding to an email who did not respond to a phone call would not try a text or email to contact that patient. Sorry Dr Pickens - never again
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Steve Cobb – Sep 04, 2020
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Very pleasant doctor. Very professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Miryam Knackstadt – Nov 17, 2019
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He is very knowledgeable and listens to my concerns and discuses all options. Great office experience!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 28, 2019
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Dr. Pickens is not only a super urologist, his bedside manner is unsurpassed. He truly listens, offers knowledgeable and educated choices all with compassion for the patient and the family.
What went well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Linda Schweitzer – Jul 26, 2019
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Very professional with an excellent consultative manner. This is a doctor you can trust with your wellbeing in mind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 09, 2019
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Wonderful doctor and surgeon!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Billy Jack Terrell – Jul 09, 2019
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Dr. Pickens and his staff are great. He is the first doctor in about 20 years to figure out why I keep getting kidney stones. I am very thankful for his knowledge and a tests that he had me do.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Clutterbeegone in Garland – Sep 19, 2018
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Dr. Pickens and his staff are wonderful! I couldn't ask for a better experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael in Rowlett, TX – Sep 18, 2018
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Dr. Pickens has a confident demeanor which puts you at ease. He is a good listener and spends as much time as needed to answer my questions. His admin staff is efficient, friendly, and attune to my needs. I highly recommend Dr. Pickens to anyone who needs urology advice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
K. Wilkin in Heath, TX – Sep 18, 2018
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The office staff was helpful in locating a lab that honored my insurance. The doctor was polite, attentive, and thorough. I plan to continue using the services of Dr. Pickens.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Thomas in Fate, TX – Sep 17, 2018
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Very satisfied with Dr Pickens , great doctor and personable
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 31, 2018
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Was great with my 89 year old father.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
May 01, 2018
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About Me

biography

Dr. Glen Pickens, MD is a urologist in Garland, TX and has over 30 years of experience in the medical field. Dr. Pickens has extensive experience in Urinary Calculi & Removal. He graduated from University of Texas Medical Branch in 1990. He is...read more
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Tx Southwestern Med School

    Residency Hospital
  • University Of Texas / Austin Campus

    Undergraduate School
  • University Of Texas Medical Branch

    Medical School, 1990
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Pickens is a Healthgrades Choice provider in Urology

    Read our methodology

    Online Care for Men's Health (Sponsored)

    Locations

    Urology Clinics of North Texas - Garland Office

    Urology Clinics of North Texas - Garland Office6460 Naaman Forest Blvd Garland, TX 75044
    1

    Affiliated Hospitals

    • Texas Health Presbyterian Hospital Rockwall

      3150 Horizon Rd
      Rockwall, TX 75032
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      1% lower than the national average

      80%
      Patients said that nurses always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • Methodist Richardson Medical Center

      2831 E President George Bush Hwy
      Richardson, TX 75082
      Recipient of 1
      hospital award

      Outstanding Patient Experience Award™ (2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    • Baylor Scott and White Medical Center Lake Pointe

      6800 Scenic Dr
      Rowlett, TX 75088
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality