Dr. Charles Shanks, DDS
Oral & Maxillofacial Surgery*
20+ years of experience
Dr. Charles Shanks, DDS is an oral & maxillofacial surgery specialist in Knoxville, TN and has over 20 years of experience in the medical field. He graduated from University of Tennessee School of Dentistry, Memphis - D.D.S. in 2000. He is affiliated with University of Tennessee Medical Center. He is accepting new patients.
4 Star Rating
Based on 27 reviews 4 Star Rating (27 reviews)
Shanks Oral Maxillofacial Surgery
241 N Peters Rd Knoxville, TN 37923Make an Appointment
At a Glance
- Explains Conditions Well
- Hospital Satisfaction
- Trustworthy
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Dr. Shanks' Reviews
Likelihood to recommend Dr. Shanks
4.0
27 ratings, 10 with a written review
| 5 star | 74% | 74% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 26% | 26% |
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Initial visit went well.
What went well
No results
What could be improved
- I didn't feel respected
- Staff wasn't friendly
1 other person found this helpful
Helpful
Samuel – Nov 22, 2023
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Outstanding
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 04, 2023
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I HIGHLY recommend Dr. Shanks!! We went to the Peters Road location to have our son's wisdom teeth extracted. Dr. Shanks explained the procedure and aftercare clearly. He took time to addressed all questions and concerns without making us feel rushed. It has been a week and our son has experienced ZERO pain from the procedure! Dr. Shanks should be your first choice especially if you have "dentist anxiety".
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dec 30, 2020
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I never made to my visit. My doctor referred me and the ladies in the office waited till two days before my appt. to start giving me a hard time. It felt more like they were talking me out of being seen. No one was helpful. I took off from work in advance and they refused to see me. Very unorganized and unpleasant experience before I even stepped into the office. Very unprofessional.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 11, 2020
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I’ve seen Dr. Shanks on numerous occasions and I’ve ALWAYS been impressed with his demeanor and his willingness to accommodate his patients! My circumstances complicate things and I’m usually embarrassed but he puts me at ease and makes me feel as if I am the most
Important patient he has.
Highly recommend.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Anita Shoffner – Feb 27, 2020
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Dr shank is wonderful. He made me feel very comfortable about surgery. I highly recommend!!
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Apr 13, 2019
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Dr. Shanks is an excellent and highly knowledgeable oral surgeon, and he is someone who truly cares about each and every one of his patients. Thank you so much for everything, Dr. Shanks!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Asmaa Awad in Knoxville – Oct 21, 2018
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Dr. Shanks was amazing, and so were his nurses. I couldn’t have asked for a better experience getting my wisdom teeth extracted. Everything went perfect!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
5 others found this helpful
Helpful
Kristen in Knoxville, SD – Aug 17, 2018
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Best experience ever!!!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
4 others found this helpful
Helpful
James Young in Knoxville, TN – Jun 28, 2017
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Dr Shanks took my sons wisdom teeth out today and he called tonight at 9pm to check on him to see how he was doing. Any Dr that will take time out of their busy schedule to do this shows their patients that they truly care about them and their well being. Thank you Dr Shanks and staff for exceptional service.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
12 others found this helpful
Helpful
Bridgett Raines in Maryville, TN – Jul 26, 2016
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Leave a review
How was your experience with Dr. Shanks?Overall Patient Satisfaction
27responses
Likelihood of recommending Dr. Shanks to family and friends is 3.9629629 out of 5
About Me
biography
Charles Shanks is a Dentist - Oral & Maxillofacial Surgery practicing in Knoxville, TN, started practicing 2000.PROFESSIONAL ASSOCIATION American Association of Oral and Maxillofacial Surgery American Dental Association Blount...read more
Oral & Maxillofacial Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Oral Maxillofacial Surgery - University Of Tennessee Knoxville
Residency HospitalUniversity Of Tennessee School Of Dentistry, Memphis - D.d.s.
Medical School, 2000
Healthgrades Tips for Getting the Best Dental Care
Locations
Shanks Oral Maxillofacial Surgery
Affiliated Hospitals
- Recipient of 4
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
80%Patients said that doctors always listened to them and explained things well4% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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