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Dr. Brian Krenzel, MD

Dr. Brian Krenzel, MD

Orthopedic Surgery*
20+ years of experience

Dr. Brian Krenzel, MD is an orthopedic surgeon in Hickory, NC and has over 20 years of experience in the medical field. He graduated from University of Louisville School of Medicine in 2003. He is affiliated with medical facilities such as Catawba Valley Medical Center and Frye Regional Medical Center. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 154 reviews 4.7 Star Rating (154 reviews)

Practice

214 18th St SE Hickory, NC 28602
Telehealth available

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Hospital Highlight

Dr. Krenzel is affiliated with Catawba Valley Medical Center Hickory, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Krenzel specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Krenzel's Reviews

Likelihood to recommend Dr. Krenzel

4.7
154 ratings, 129 with a written review
5 star
92%
92%
4 star
1%
1%
3 star
1%
1%
2 star
0%
0%
1 star
6%
6%

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Recommended for hip replacement
Dr Krenzel was very nice, he talked with me about my issues, I never felt rushed. Surgery has been scheduled. He was very good to explain everything.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 13, 2025
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Dr Krenzel is very good at explaining problem.
Good info on what he can do to fix hip.
What went well
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mar 03, 2025
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Second opinion
I’d been followed at another practice for nine years, seeing a PA that I liked, receiving steroid shots every three months until my hip got to be bone on bone and they told me I’d have to be off the steroids for three months before I could schedule a surgery date. After the three month wait, I called to schedule and found I’d have three more months to wait so I decided to switch practices. I saw Dr Krenzel on my first visit. He totally explained the procedure, told me he’d done 4000 hip replacements, went over my concerns, then handed me over to his care team that includes a PA, a PT, and a scheduler. I’d told the other practice I’d take a cancellation and could come at any time. They said that would be impossible. I told Dr Krenzl’s scheduler the same thing and while I was standing at her desk, she said, “Wait! A cancellation just came in. How about January 2?” This group is a great practice and I’m confident that Dr Krenzel will get me back to walking with ease.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Christine – Nov 28, 2024
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Excellent knowledge and care
Very informative
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 25, 2024
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Personable and Straight Talker
I saw Dr. Krenzel, because another MD told me I needed a knee replacement. He took time to read my history, review my MRI, and listen to me describe my symptoms. He told me I did not need a knee replacement and told me PT would help with the pain. I would highly recommend him, because he looks right at you as he explains your care face to face. I appreciated his personal approach.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 13, 2024
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Total Hip Replacement
Dr Krenzel is super nice and professional. He’s very good at what he does. I highly recommend him for sure!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Amanda Pettersen – Aug 12, 2024
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Dr. Krenzel was friendly and very thorough when he examined my knees and took the time to explain my options for treatment. He has since performed surgery on both my knees with amazing results. He is truly an amazing surgeon
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rachel Stogner – Feb 19, 2024
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Long wait and then saw PA
The staff was wonderful. I Was scheduled with Dr. Krenzel. After an hour and a half wait, his PA comes in the room, orders an x-ray and 'talks at me' for about 10 minutes. He started discussing injecting my hip, before ever letting me finish a sentence. I cancelled said injection today. I cannot get a good feeling about it and am afraid it was a rush to judgement and procedure. Also just sat on hold for a member of office staff for 12 minutes and put in a que to be called back!!!
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jan 23, 2024
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Ready for surgery!
The registration was a snap, the wait time was unbelievably brief, and Dr. Krenzel and the staff were all prompt and personable. Dr. Krenzel talked pretty fast, but he explained things clearly. I never felt rushed with my questions and am ready to let him fix me up!
What went well
No results
What could be improved
No results
Helpful
Helen B – Oct 30, 2023
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Very pleased, after two knee replacements
I am two weeks post-op my second knee replacement, twenty weeks post-op the first. I could not be more pleased with my outcomes. Dr. Krenzel has been open and encouraging, throughout the process. As a patient, I see the PA and nursing staff more frequently, but have never felt Dr. Krenzel was the "man behind the curtain", unaccessable. I have always felt like an individual, throughout the process, not as one of many, on a conveyer belt. When I have had questions, they were answered at my level, easily understood. I have been asked who my surgeon is, and have gladly recommended Dr. Krenzel.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DM Carpenter – Jul 07, 2023
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My appointment was canceled upon arrival.
3/20/2023 I had a 3:20pm appointment, I arrived at 2:59PM to get checked in. I was told my appointment was canceled because computers had been down since around 2:00PM but the computers were online when I arrived. They could have still seen me but I was turned away. I was a new patient seeking a second opinion to have both knees replaced per my first diagnosis. I asked why they did not call me about the cancellation before I lost time from work to make this appointment, I got no response from the attendant. The doctor never saw me. They had my cell phone number and could have reached out to me. I don't live in Hickory and had to drive from another city to make the appointment. I am in a great amount of pain and today I have decided to not use Ortho Carolina to relieve my pain because I felt I was just a number to them and not a patient needing pain relief. The Doctor may be a great surgeon, I will never know because of how I was treated yesterday. Kind regards,
What went well
  • Staff friendliness
What could be improved
No results
2 others found this helpful
Helpful
Douglas P Crump – Mar 21, 2023
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Great surgeon!
Dr. Krenzel was kind, knowledgeable and very professional. He explained my issues to me and what needed to be done. I am very appreciative of his personal approach and the recommendations that he gave me. I will recommend him to all my family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeff Brasel – Nov 18, 2022
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Second opinion
Dr. Krenzel provided me a second opinion for what was an already scheduled full hip replacement by another local area surgeon. He viewed the provided MRI and confirmed stage one AVN of the right hip. Next we had a lengthy conversation in which he requested that from the beginning I explain in detail the when what and where my pain began. Brian’s willingness to listen to my chain of events over the course of six weeks causing my now non weight bearing pain (hip flexor) and how to address it. I quote “AVN may get you a new hip someday, but not today”! He scheduled my physical therapy there at OC to begin 7 days later on February 24th (4 days prior to the would be surgery) and in three weeks I returned to work and feel amazing! *December 3rd to February 17th in pain on crutches and out of work pending a full hip replacement surgery. Thank you Brian for listening and taking the time to understand the cause and treating it and not performing unnecessary surgery on the symptom!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mark Parrish – Mar 11, 2022
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Dr. Krenzel not only did a terrific job with the knee surgery but also provided the needed “tough” message about the need to do PT
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
John King – Feb 28, 2022
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He has always given me the time needed to answer questions and listens to me concerns as well.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 30, 2021
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Great fantastic surgeon with good bed side manner explains things easily understood and most of all no more knee pain thanks doc! Heather Teague was also a great therapist can’t find the words to express my gratitude to the whole team.
What went well
No results
What could be improved
No results
Helpful
Roy Seagle – Oct 20, 2021
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He took excellent care of my daughter’s foot injury and really expedited her diagnosis and treatment. Would highly recommend him!!!
What went well
No results
What could be improved
No results
Helpful
Oct 14, 2021
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My knee replacement was a miracle, thanks to Dr. Krenzel and his surgery, and therapy teams and the kind office professionals…
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rick Rinehardt – Aug 11, 2021
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After 6 yrs of limping, I never thought I would walk normal again ..Thank God for Mr.Krenzel, all the pain and limping is gone..Total unexpected Hip replacement..No words to explain the relief ....Dr Krenzal The Real Deal Hollifield!!!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Brian – Aug 10, 2021
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I had a total knee replacement in April and Dr. Brian Krenzel was wonderful. He explained everything throughly and was very encouraging. The surgery went well and my knee has healed great. I also highly recommend the physical therapy staff at OrthoCarolina . Heather Teague and Kevin VanVoorhis helped me tremendously with my physical therapy. Heather has a very pleasing personality and worked closely with me to reach my goals. I definitely recommend OrthoCarolina and Dr. Krenzel.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Kathy Piercy – Aug 07, 2021
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About Me

care philosophy

I believe in compassionate and courteous care for every patient I have the honor of treating. Moreover, I strive to provide cutting edge and high quality non-operative and surgical care to my patients. My team and I work hard to ensure your time...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Joint Replacement Surgeons Of Indiana

    Fellowship Hospital, 2009
  • Duke University School Of Medicine

    Internship Hospital, 2004
  • University Of Louisville School Of Medicine

    Medical School, 2003
  • Duke University

    Undergraduate School, 1998
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Orthocarolina PA214 18th St SE Hickory, NC 28602
1

Practice

Orthocarolina950 State Farm Rd Ste 200 Boone, NC 28607
2

Practice

Orthocarolina4601 Park Rd Ste 300 Charlotte, NC 28209
3

Practice

Orthocarolina PA1470 E Gaston St Lincolnton, NC 28092
4

Affiliated Hospitals

  • Catawba Valley Medical Center

    810 Fairgrove Church Rd
    Hickory, NC 28602
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    82%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Frye Regional Medical Center

    420 N Center St
    Hickory, NC 28601

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Alleghany Memorial Hospital

    233 Doctors St
    Sparta, NC 28675
Learn more about how Healthgrades measures Hospital Quality