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Frye Regional Medical Center

Explore care at Frye Regional Medical Center in Hickory, NC, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

63%

Patient Experience Rating

2% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Death following a serious complication after surgery
  • Bloodstream infection following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10

2% lower than the national average

63%

Would definitely recommend

2% lower than the national average

Frye Regional Medical Center

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%76%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%57%

Frye Regional Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%55%

Providers

Provider Reviews

I originally began my relationship with Graystone Eye and Dr. Kelly when I was diagnosed with WMD in my left eye. Dr. Kelly was heading up a funded research project and I became a subject. In the past four years I have been under his care. He is friendly, competent and professional. My eyesight is...

Apr 23 2025

Review for Dr. Kelty

Dr. Maxy took his time to explain the importance of the surgery, the anticipated outcome and recovery time, he answered my questions, and was very reassuring because he saw how nervous I was about the procedure.

Apr 23 2025

Review for Dr. Maxy

Approachable and understandable

Apr 20 2025

Review for Dr. Chasnis

Everyone involved was very attentive and respectful. I felt very comfortable and ready. Dr. Alexander really knows His trade. I have been feeling much better since leaving his care and getting better each day. Thanks so much.

Apr 18 2025

Review for Dr. Chasnis

Super Satisfied absolutely it the whole explanation and description he gave me about my diagnosis and everything I need to know!

Apr 18 2025

Review for Dr. Geissele

Location

Frye Regional Medical Center

420 N Center St, Hickory NC 28601

CallDirections

(828) 315-5000

Frequently Asked Questions

Where is Frye Regional Medical Center located?

Frye Regional Medical Center is located at 420 N Center St, Hickory, NC 28601. Find other locations and directions on Healthgrades.

Has Frye Regional Medical Center won any recent awards from Healthgrades?

No, Frye Regional Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Frye Regional Medical Center highly rated with patients?

64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Frye Regional Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Frye Regional Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Frye Regional Medical Center profile..

How does Frye Regional Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

420 N Center St

Hickory, NC 28601

Directions

(828) 315-5000