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Dr. Allen Lam, MD

Dr. Allen Lam, MD

Ear, Nose, and Throat*

Dr. Allen Lam, MD is a head & neck surgery otolaryngologist in Medford, MA. He is affiliated with medical facilities Massachusetts General Hospital and Melrosewakefield Hospital. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 19 reviews 4.7 Star Rating (19 reviews)

Practice

101 Main St Ste 211 Medford, MA 02155
Telehealth available

Dr. Lam is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Lam specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Lam's Reviews

Likelihood to recommend Dr. Lam

4.7
19 ratings, 16 with a written review
5 star
89%
89%
4 star
0%
0%
3 star
5%
5%
2 star
0%
0%
1 star
5%
5%

Your trust is our top concern.

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Wonderful doctor
Dr. Lam is easygoing and respectful, explains what is going on in a way that anyone can understand, and listens with obvious care for the patient. I felt completely at ease in his care for a rather urgent issue.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 30, 2024
Thank you for taking the time to provide your... Read More
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the best medical encounter I ever had
I had an inflammation of the tonsil, that was misdiagnosed at an Urgent Care Clinic as a fungal infection. It got so bad that I could not eat for several days. When it got difficult to breathe, I went to the ER of Newton Wellesley Hospital, and had the luck of being treated by Dr. Lam. In one visit the tonsil got all better, like a miracle. I think he is a genius.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stan A. – Jul 09, 2024
Hi Stan, thank you for providing a... Read More
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Dr. Lam was extremely knowledgeable and was able to discover my issue in minutes of me being there where he gave me 2 options to resolve the matter. Dr. Lam had a great way of explaining the issue and made me feel at ease as he explained my options. I would highly recommend Dr. Lam and will be using him for future visits when problems arise.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 14, 2024
Thank you for your kind words and this wonderful... Read More
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Good doctor
Dr. Lam removes ear wax from my ears every year. I appreciate his patience and painless skills. I feel fortunate and grateful!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 03, 2023
Dr. Lam's Reply –
Thank you for sharing your positive experience!
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He was very attentive and answered all questions. He is kind and considerate with his patients. I would recommend him to anyone who has a hearing problem.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
May 04, 2023
Thank you for your kind words and this wonderful... Read More
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Excellent doctor. This is the second time I've had a medical problem that I've visited him for. The first was 6 years ago, a vocal cord polyp which required surgical removal. Both Dr. Lam and the speech therapist/pathologist at MEEI were great. This time, it's a rare but serious sinus problem that showed up on an MRI done by my GP, likely requiring surgery. Very happy that I was able to get him again as my specialist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2022
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I found Dr. Lam and the entire ME&E team to be incredibly professional. The procedure has been life changing for me, and I give the doctor my highest recommendation. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Nashua – Apr 24, 2018
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I went to see Dr. Lam today 3/6 about a fullness sensation on my right ear for over a month now. After seeing couple ENT Doctors (none of them knew what to tell me) he was my last hope. I'm very happy I found him. He is very professional and take his time with patients. I highly recommend him if you need an ENT Doctor. You can tell right away that he really cares about his patients and love what he does. Thank you Dr. Lam
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Angie – Mar 07, 2018
Hi Angie, thank you so much for your positive... Read More
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I saw Dr. Lam today 8/18 for a recurring problem with noise in my right ear, and feeling full-headed at times. I had a serious car accident on 5/10 that affected my neck, head, and ears. Dr. Lam was wonderful; he was patient with me, explained things carefully, and gave me hope that these symptoms would, with time, go away. I felt so much better after my appointment with him. I am encouraged that I can eventually make a full recovery. I would heartily recommend Dr. Lam to anyone. Jayne Champion
What went well
No results
What could be improved
No results
Helpful
Jayne Champion in Hyannis, MA – Aug 19, 2017
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Although the wait time can vary, Dr. Lam is worth the wait. He is clearly very smart but humble and caring. And, he spends time to explain things to layman terms. I have referred my friends to him and would refer family if they lived near Boston.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jess in Brighton, MA – Mar 26, 2017
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Dr. Lam did very thorough examination and treatment. He is very professional and thorough in explaining all the problems and treatment. I recommend him highly to anyone who need ENT exam.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Boston, MA – Mar 15, 2017
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Dr. Lam did my surgery a couple months ago and it went very well. I sincerely appreciate how he used surgery as a last resort but when it had to happen, the surgery went off without a hitch. I was very nervous but now I am breathing like a normal person again. Dr. Lam you are the best!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Ed Lyle – Mar 14, 2017
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Dr. Lam was my surgeon for sinus surgery. He explained everything in detail upfront. I appreciated that he initially tried medical management before jumping straight to surgery as the other ENT surgeon I saw wanted to do. I am scared of surgery and wanted to try to control with medicines if possible. I am breathing better thanks to Dr. Lam.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Feb 28, 2017
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like him a lot. kind, smart, and explains things to me and my fam.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Feb 22, 2017
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dr lam is great. he is smart and helpful. he takes time to explain things. would recommend him highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Feb 22, 2017
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Outstanding! Saw me on time, listened intently to what I had to say, asked questions to get clarification on what I was saying. Very thorough, organized and knowledgeable.Explained things using real life terms and examples that a non-medical person can understand. Explained exam procedures before and while performing them. Made sure I understood his directions for my medications, he wrote them down and handed them to me. Insured that I was set up for my follow up appointments.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Paul C in Watertown, MA – Jun 25, 2016
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About Me

care philosophy

Dr. Allen Lam is an ear, nose and throat (ENT) specialist at Mass. Eye and Ear, Longwood. He treats children and adults for general ENT and sinus conditions.
  • Ear, Nose, and Throat

  • Laryngology

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Massachusetts Eye & Ear Infirmary/harvard Medical School

    Residency Hospital
  • Massachusetts General Hospital

    Internship Hospital
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Lam is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Mass Eye and Ear (Medford)101 Main St Ste 211 Medford, MA 02155
    1

    Practice

    Office2014 Washington St Newton Lower Falls, MA 02462
    2

    Practice

    Office2000 Washington St Ste 668 Newton, MA 02462
    3

    Practice

    Massachusetts Eye and Ear243 Charles St Boston, MA 02114
    4

    Affiliated Hospitals

    • Massachusetts General Hospital

      55 Fruit St
      Boston, MA 02114
      Recipient of 31
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Surgical Care Excellence Award™ (2025)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      86%
      Patients would recommend the hospital to friends and family

      21% higher than the national average

      View all patient feedback
    • Melrosewakefield Hospital

      585 Lebanon St
      Melrose, MA 02176
    Learn more about how Healthgrades measures Hospital Quality