TriStar Southern Hills Medical Center
TriStar Southern Hills Medical Center is a medical facility located in Nashville, TN. This hospital has been recognized for America’s 100 Best Hospitals for Critical Care Award™, America’s 100 Best Hospitals for Pulmonary Care Award™, and more.
Patient Experience Rating
3% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™ (2025, 2024, 2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Pulmonary Care Award™ (2025)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Gastrointestinal Care Excellence Award™ (2025)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Gastrointestinal Surgery Excellence Award™ (2025)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Stroke Care Excellence Award™ (2025, 2024, 2023)
Superior clinical outcomes in the care and treatment of stroke

Pulmonary Care Excellence Award™ (2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards

America’s 100 Best Hospitals for Critical Care Award™
2025, 2024, 2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards

Gastrointestinal Care Excellence Award™
2025
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards

America’s 100 Best Hospitals for Pulmonary Care Award™
2025

Pulmonary Care Excellence Award™
2023
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceTriStar Southern Hills Medical Center
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
TriStar Southern Hills Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 22 2025
Review for Dr. Green
I was most impressed with this physician. She was relaxed and able to spend ample time during our annual wellness check. She not only made recommendations but explained why they were important. She also took time to answer my questions and give feedback. She thoroughly reviewed prior labs and all...
Apr 21 2025
Review for Dr. Prentice
I would like to express my gratefulness to part of the staff at Southern Hills location. I have been to this clinic twice and experienced some unpleasant situations and vowed not to go back. I went back the second time and came in contact with two amazing employees. Zae & Jocelyn. There is no need...
Apr 18 2025
Review for Dr. Frankfather
Dr. Tolbert has been my cardiologist for nearly 11 years. I always feel so cared for whenever I see him. His knowledge of my overall health is always amazing. My PCP recommended him to me and I am forever grateful!
Apr 18 2025
Review for Dr. Tolbert
Location
TriStar Southern Hills Medical Center
Frequently Asked Questions
Where is TriStar Southern Hills Medical Center located?
TriStar Southern Hills Medical Center is located at 391 Wallace Rd, Nashville, TN 37211. Find other locations and directions on Healthgrades.
Has TriStar Southern Hills Medical Center won any recent awards from Healthgrades?
Yes, TriStar Southern Hills Medical Center has been awarded with America’s 100 Best Hospitals for Critical Care Award™, America’s 100 Best Hospitals for Pulmonary Care Award™, Gastrointestinal Care Excellence Award™, and 3 more in the past two years.
Is TriStar Southern Hills Medical Center highly rated with patients?
68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does TriStar Southern Hills Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at TriStar Southern Hills Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades TriStar Southern Hills Medical Center profile..
How does TriStar Southern Hills Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Waited over a month for a Telehealth appointment and she literally no showed during the call. Never showed up. Never apologized or anything. I told ADHD Online about the no show, and she claimed her computer was not working. I find that hard to believe, especially with other reviews saying she...