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Saint Francis Memorial Hospital

Saint Francis Memorial Hospital is a medical facility located in San Francisco, CA. This hospital has been recognized for Critical Care Excellence Award™ and Pulmonary Care Excellence Award™.

67%

Patient Experience Rating

2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Critical Care Excellence Award™

Critical Care Excellence Award™ (2025)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2024, 2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2025

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2024, 2023

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

3% higher than the national average

67%

Would definitely recommend

2% higher than the national average

Saint Francis Memorial Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Saint Francis Memorial Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%42%55%

Providers

Provider Reviews

For some reason Dr.Panagopoulos was brought on to do a telehealth appointment during Emerg at El Camino. Charge is $342 - for about 10 minutes maximum of time. Out-of-network for all insurance. Displayed no expertise or understanding of situation - any psychiatrist could have done this. Was sent...

Apr 22 2025

Review for Dr. Panagopoulos

Busy office but appointment still on time.. explains things clearly, options given

Apr 18 2025

Review for Dr. Potter

Amazing Diafgnosis and positive long lasting results

Ross A Apr 18 2025

Review for Dr. McCormack

This is an updated re-post. It has been three years since my work-related hand-wrist injury and I have been very grateful for having MD Lin as my hand specialist. The whole time struggling with my pain, impaired hand function, and, or course, workers comp, MD Lin has been so supportive. He listens...

Apr 16 2025

Review for Dr. Lin

Came to her to transfer care from previous doctor who is no longer in network. She was visibly irritated that I was there, and said she didn’t know how to treat me. She failed to listen to me or display any kind of caring attitude.

Apr 16 2025

Review for Dr. Delaney

Location

Saint Francis Memorial Hospital

900 Hyde St, San Francisco CA 94109

CallDirections

(415) 582-4265

Frequently Asked Questions

Where is Saint Francis Memorial Hospital located?

Saint Francis Memorial Hospital is located at 900 Hyde St, San Francisco, CA 94109. Find other locations and directions on Healthgrades.

Has Saint Francis Memorial Hospital won any recent awards from Healthgrades?

Yes, Saint Francis Memorial Hospital has been awarded with Critical Care Excellence Award™ and Pulmonary Care Excellence Award™ in the past two years.

Is Saint Francis Memorial Hospital highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Saint Francis Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Saint Francis Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Saint Francis Memorial Hospital profile..

How does Saint Francis Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

900 Hyde St

San Francisco, CA 94109

Directions

(415) 582-4265