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Lowell General Hospital

Lowell General Hospital is a medical facility located in Lowell, MA. This hospital has been recognized for Outpatient Orthopedic Surgery Excellence Award™ and America’s 100 Best Hospitals for Coronary Intervention Award™.

59%

Patient Experience Rating

6% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

America’s 100 Best Hospitals for Coronary Intervention Award™

America’s 100 Best Hospitals for Coronary Intervention Award™ (2023)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Respiratory failure following surgery
  • In-Hospital Fall Associated Fracture Rate
  • Accidental cut, puncture, perforation or hemorrhage during medical care
  • Deep blood clots in the lungs or legs following surgery

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10

5% lower than the national average

59%

Would definitely recommend

6% lower than the national average

Lowell General Hospital

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%76%

Lowell General Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%55%

Providers

Provider Reviews

He's great Doctor and also a great guy. Makes you feel better physically and mentally.

Apr 23 2025

Review for Dr. Holstein

Great Doctor. He is friendly, efficient and knowledgeable. Highly recommended.

Apr 20 2025

Review for Dr. Wu

He explained my options to me for a wrist fracture and didn’t push me one way or the other. Very direct which I appreciated.

Apr 19 2025

Review for Dr. Alter

Excellent orthopedic specialist. Knows his craft. Willing to listen. Gives informative responses and helps the patient make the right decisions.

Apr 19 2025

Review for Dr. Holstein

Went to the office to see Dr. Alter. I was seen by his NP. She was extremely friendly and knowledgeable. My only concern was that I only saw the Dr. for about 20 seconds. I would have liked him to spend more time explaining my condition with me. Dr. Alter was pleasant during our short interaction.

Apr 19 2025

Review for Dr. Alter

Location

Lowell General Hospital

295 Varnum Ave, Lowell MA 01854

CallDirections

(978) 267-3047

Frequently Asked Questions

Where is Lowell General Hospital located?

Lowell General Hospital is located at 295 Varnum Ave, Lowell, MA 01854. Find other locations and directions on Healthgrades.

Has Lowell General Hospital won any recent awards from Healthgrades?

Yes, Lowell General Hospital has been awarded with Outpatient Orthopedic Surgery Excellence Award™ and America’s 100 Best Hospitals for Coronary Intervention Award™ in the past two years.

Is Lowell General Hospital highly rated with patients?

59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Lowell General Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Lowell General Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Lowell General Hospital profile..

How does Lowell General Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

295 Varnum Ave

Lowell, MA 01854

Directions

(978) 267-3047