Erlanger Western Carolina Hospital
Erlanger Western Carolina Hospital is a medical facility located in Murphy, NC. This hospital has been recognized for Outpatient Prostate Care Excellence Award™.
Patient Experience Rating
16% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Outpatient Prostate Care Excellence Award™ (2025)
Superior clinical outcomes in outpatient benign prostatic hyperplasia treatments
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Specialty Excellence Awards
Outpatient Prostate Care Excellence Award™
2025
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceErlanger Western Carolina Hospital
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Erlanger Western Carolina Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 20 2025
Review for Dr. Barczak
Dr W was very cold and clinical. I have seen him several times for hand arthritis injections and a bad injury (sprain) of my left hand. He was never very helpful in treatments. My husband accompanied me on my last visit and agreed Dr W has zero personality.
Apr 15 2025
Review for Dr. Worthingstun
Dr. Lechner is a brilliant orthopedic surgeon and I’m more than satisfied with the care I received. Thank you Dr. Lechner
Apr 10 2025
Review for Dr. Lechner
Dr Lechner was able to quickly diagnose my thumb problem. I've only had one appointment so far, but look forward to our next visit.
Apr 09 2025
Review for Dr. Lechner
Location
Erlanger Western Carolina Hospital
Frequently Asked Questions
Where is Erlanger Western Carolina Hospital located?
Erlanger Western Carolina Hospital is located at 3990 E US 64 Alt, Murphy, NC 28906. Find other locations and directions on Healthgrades.
Has Erlanger Western Carolina Hospital won any recent awards from Healthgrades?
Yes, Erlanger Western Carolina Hospital has been awarded with Outpatient Prostate Care Excellence Award™ in the past two years.
Is Erlanger Western Carolina Hospital highly rated with patients?
57% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Erlanger Western Carolina Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 8 hospital services. View more details here.
How do I get in at Erlanger Western Carolina Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Erlanger Western Carolina Hospital profile..
How does Erlanger Western Carolina Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Not very helpful, was not considerate in what I was experiencing. Seemed as though he did not believe what I was telling him. Would not recommend to anyone trying to get better.