Bon Secours Richmond Community Hospital
Explore care at Bon Secours Richmond Community Hospital in Richmond, VA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
8% higher than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Data SourcePatient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBon Secours Richmond Community Hospital
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Bon Secours Richmond Community Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 22 2025
Review for Dr. Childress
From the moment she stepped into the room, I felt rushed and unheard. She cut me off mid sentence (trying to explain my symptoms) to leave the room to get me a sample cream and instead of bringing it back herself, sent a nurse and never stepped foot into the room again. Very dismissive and felt like...
Apr 15 2025
Review for Dr. Peck
She is a total professional in every way. I’ve been seeing Dr Terhune for many years and it’s always a pleasurable experience.
Apr 08 2025
Review for Dr. Terhune
Location
Bon Secours Richmond Community Hospital
Frequently Asked Questions
Where is Bon Secours Richmond Community Hospital located?
Bon Secours Richmond Community Hospital is located at 1500 N 28th St, Richmond, VA 23223. Find other locations and directions on Healthgrades.
Has Bon Secours Richmond Community Hospital won any recent awards from Healthgrades?
No, Bon Secours Richmond Community Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Bon Secours Richmond Community Hospital highly rated with patients?
73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Bon Secours Richmond Community Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 4 hospital services. View more details here.
How do I get in at Bon Secours Richmond Community Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Bon Secours Richmond Community Hospital profile..
How does Bon Secours Richmond Community Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Had an appointment called and said I was running late, office was empty. My first appointment so we know it’s pretty quick, bloodwork and medical history. They told me be there at a certain time. I was there. He refused to see me. A very bad first impression.