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Baylor Scott & White Texas Spine & Joint Hospital

Baylor Scott & White Texas Spine & Joint Hospital is a medical facility located in Tyler, TX. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

89%

Patient Experience Rating

16% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™ (2025, 2024, 2023)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

Better than Expected

Hip Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
89%

Patients who gave a rating of 9 or 10

14% higher than the national average

89%

Would definitely recommend

16% higher than the national average

Baylor Scott & White Texas Spine & Joint Hospital

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%88%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%82%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%85%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%74%65%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%65%54%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%88%82%

Baylor Scott & White Texas Spine & Joint Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%81%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%77%

Providers

Provider Reviews

The most UNPROFESSIONAL office I have ever been to. Do NOT even think about using him! He couldn't even remember conversations we had in the office, forgot to test my daughter on certain things we discussed and thenNO one told me to even bring her back with me when I came back for resultsso he could...

Apr 18 2025

Review for Dr. Ridenour

Dr. Rodrigue has been my doctor for twenty years. He is compassionate understanding and asks a lot of good questions. He doesn't just throw pain meds at you. His procedures have helped me live my live with disc issues that I couldn't without him. I would not see another Dr. Of his type and trust...

Apr 16 2025

Review for Dr. Rodrigue

Dr. Gordon is a skilled surgeon, and my neck surgery went well. But who you hire matters. My experience with Precision Spine was exhausting. My referral was submitted on 2-21-24. I followed up constantly and waited 125 days for an appointment. I was told to buy a back brace off Amazon. I was passed...

Heather Marie Hayes Mar 25 2025

Review for Dr. Gordon

After wearing a hearing aid for years, I was told that i am an outstanding candidate for Otosclerosis Surgery that can restore my hearing.

Mar 07 2025

Review for Dr. Peters

Office took over 2 weeks to return first appointment call. I called multiple times. Today, again, impossible to reach by phone. Their apk doesn't work either. They don't answer the phone, they don't return calls. Flanagan and his perspective are arrogant towards patients.

Disgusted in Dallas Feb 06 2025

Review for Dr. Flanagan

Location

Baylor Scott & White Texas Spine & Joint Hospital

1814 Roseland Blvd, Tyler TX 75701

CallDirections

(903) 525-3300

Frequently Asked Questions

Where is Baylor Scott & White Texas Spine & Joint Hospital located?

Baylor Scott & White Texas Spine & Joint Hospital is located at 1814 Roseland Blvd, Tyler, TX 75701. Find other locations and directions on Healthgrades.

Has Baylor Scott & White Texas Spine & Joint Hospital won any recent awards from Healthgrades?

Yes, Baylor Scott & White Texas Spine & Joint Hospital has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and America’s 100 Best Hospitals for Joint Replacement Award™ in the past two years.

Is Baylor Scott & White Texas Spine & Joint Hospital highly rated with patients?

89% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baylor Scott & White Texas Spine & Joint Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Baylor Scott & White Texas Spine & Joint Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Baylor Scott & White Texas Spine & Joint Hospital profile..

How does Baylor Scott & White Texas Spine & Joint Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1814 Roseland Blvd

Tyler, TX 75701

Directions

(903) 525-3300