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Dr. Douglas Hightower, DDS

Dr. Douglas Hightower, DDS

Dentistry
50+ years of experience

Dr. Douglas Hightower, DDS is a dentistry practitioner in Pensacola, FL and has over 50 years of experience in the medical field. He graduated from University of Maryland School of Dentistry in 1974. He is affiliated with medical facilities such as Ascension Sacred Heart Pensacola and Baptist Hospital. He is accepting new patients.

2 Star Rating
Based on 7 reviews 2 Star Rating (7 reviews)

Practice

3201 E Olive Rd Ste A Pensacola, FL 32514

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Dr. Hightower's Reviews

Likelihood to recommend Dr. Hightower

2.0
7 ratings, 5 with a written review
5 star
14%
14%
4 star
14%
14%
3 star
0%
0%
2 star
0%
0%
1 star
71%
71%

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We've had Dr Hightower as our dentist at least 18 years. He is extremely competent with crowns, root canals, extraction, implants and general dentistry. He is VERY patient and painless!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pensacola, Fl, Fl – Dec 23, 2018
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After getting x rays, I met Dr. Hightower. I was trying to be respectful, but it was obvious he was impaired. He was shaking uncontrollably. As I left, I respectfully explained that I would not be able to continue and asked the office to not file with my insurance. Not only did he file, he is refusing to give me the X-rays (legally he has 30 days- but I'm doubtful As the staff has been so rude. I just wanted a dentist. I was placed in an awkward situation. I see I should've looked here first.
What went well
No results
What could be improved
  • Difficult to schedule appointment
3 others found this helpful
Helpful
Pensacola, FL – Jul 21, 2017
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This Doctors office is extremely unprofessional. My husband came in for a tooth extraction where he paid 329.00 cash for the services, they didn't prescribe antibiotics or pain meds and the area became more infected, so the following week we went back to get it fixed because he has been in so mich pain and they FRONT DESK RECEPTIONIST is so rude she argues from the time we get their to the time we leave. She even went in the exam room to taunt him. How unprofessional.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Pensacola, FL – Jul 11, 2017
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The worst dentist I have ever been to. The man was pulling on my mouth very hard and did a very cursory examination. Nothing of value, most of the insight came from the assistants. Worst of all was the administrative staff, which wasted my time and incorrectly scheduled me and on top of that, tried to argue with me about the schedule I had requested (by several phone calls and text messages ... since they are so bad at understanding simple requests there was plenty of back and forth).
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
HIghtower Is AWFUL in Pensacola, FL – Dec 23, 2016
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I had two lower teeth pulled on July 5th. Dr. Hightower was not gental at all. He sent me out of the office with no antibiotics or pain meds not even 800mg ibprobren. Needless to say after the numbness and OTC meds that I was told to take wore off I was in extreme PAIN. The office staff are sweet and very kind. I wouldn't take my dog let alone my worse enemy to Dr. Douglas High tower for ANY dental work.??
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jwan in Pensacola, FL – Aug 03, 2016
Jwan, we did give Rx for antibiotic, but not all... Read More
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About Me

biography

Dr. Douglas Hightower, DDS is a dentistry practitioner in Pensacola, FL and has over 50 years of experience in the medical field. He graduated from University of Maryland School of Dentistry in 1974. He is affiliated with medical facilities such...read more
  • Dentistry

  • University Of Maryland School Of Dentistry

    Medical School, 1974
  • Mercer University

    Undergraduate School, 1970
  • Mercer University School Of Medicine

    Undergraduate School, 1970

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Locations

Practice

Align Orthodontics3201 E Olive Rd Ste A Pensacola, FL 32514
1
Office5075 Carpenter Creek Dr Pensacola, FL 32503
2

Affiliated Hospitals

  • Gulf Breeze Hospital

    1110 Gulf Breeze Pkwy
    Gulf Breeze, FL 32561
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    1% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Ascension Sacred Heart Pensacola

    5151 N 9th Ave
    Pensacola, FL 32504
    Recipient of 11
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Baptist Hospital

    123 Baptist Way
    Pensacola, FL 32503
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
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