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Baptist Hospital

Baptist Hospital is a medical facility located in Pensacola, FL. This hospital has been recognized for Patient Safety Excellence Award™, Outpatient Joint Replacement Excellence Award™, and more.

65%

Patient Experience Rating

Equal to the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2025)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Vascular Surgery Excellence Award™

Vascular Surgery Excellence Award™ (2025)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Bloodstream infection following surgery
  • Death following a serious complication after surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery

1 rating was better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Better than Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

Worse than Expected

Gynecologic Procedures

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Worse than Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

Better than Expected

Peripheral Vascular Bypass

In Hospital

Better than Expected

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Specialty Excellence Awards

Vascular Surgery Excellence Award™

Vascular Surgery Excellence Award™

2025

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10

2% lower than the national average

65%

Would definitely recommend

Equal to the national average

Baptist Hospital

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Baptist Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%53%67%

Providers

Provider Reviews

Compassionate and responsive

Apr 24 2025

Review for Dr. Hunter

Fantastic Dr.

Apr 23 2025

Review for Dr. Harris

Have been seeing Dr. Echeverri for years. After waiting months for my scheduled appointment date to arrive, received a call on a Friday afternoon of a holiday weekend (appointment was scheduled for Tuesday) about my insurance card showing a different PCP than Dr. Echeverri. Was told I needed to have...

Apr 22 2025

Review for Dr. Echeverri

She is a great doctor. She doesn’t push you aside- she listens.

Apr 21 2025

Review for Dr. Brandhorst

I really like Dr Eckert She is so down to earth and makes you feel comfortable She does rush you in and out

Apr 19 2025

Review for Dr. Eckert

Location

Baptist Hospital

123 Baptist Way, Pensacola FL 32503

CallDirections

(448) 227-8478

Frequently Asked Questions

Where is Baptist Hospital located?

Baptist Hospital is located at 123 Baptist Way, Pensacola, FL 32503. Find other locations and directions on Healthgrades.

Has Baptist Hospital won any recent awards from Healthgrades?

Yes, Baptist Hospital has been awarded with Patient Safety Excellence Award™, Outpatient Joint Replacement Excellence Award™, and Vascular Surgery Excellence Award™ in the past two years.

Is Baptist Hospital highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baptist Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Baptist Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Baptist Hospital profile..

How does Baptist Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

123 Baptist Way

Pensacola, FL 32503

Directions

(448) 227-8478