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Dr. Terry Richmond, DDS

Dr. Terry Richmond, DDS

Dentistry

Dr. Terry Richmond, DDS is a dentistry practitioner in Pensacola, FL. He is accepting new patients.

3.7 Star Rating
Based on 12 reviews 3.7 Star Rating (12 reviews)

At a Glance

  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Friendly StaffPatients said the staff was friendly. See reviews

Experience Check

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Dr. Richmond's Reviews

Likelihood to recommend Dr. Richmond

3.7
12 ratings, 6 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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Patient beware!
Dr Richmond did two crowns for me. One was a completely different color than the rest of my teeth! I unfortunately went back for a second crown due to an emergency and the way he prepared it was completely incorrect! He had cement down in my gum area and the tooth has never healed. I had to have the crown removed and another dentist repair it correctly for me. I had to pay again for Dr Richmond’s work to be fixed!
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
Sheilah Bowman – Aug 29, 2022
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Excellent dentist in Pensacola FL
appointment on time Friendly and professional staff Dr. Richmond explained everything and did a 5 star professional job Very good dentist
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jeffrey McMillen – Aug 11, 2022
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Outstanding service
The whole staff was very friendly and efficient. They were expert in the treatments I had done. After the first appointment following appointments were scheduled in less than 2 weeks so I could get my treatment rolling quickly. I highly recommend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Gary Storm – Jun 23, 2022
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Best Dentist I've ever had! Highly reccomend!
Dr. Richmond is not only effective, efficient and professional, but has a magnificent manner of communicating with patients. His staff is delightful and always willing to work with a difficult schedule. I've had poor dental work done in the past and it had caused me difficulties for years prior to my first visiting Dr. Richmond, and he was able to fix my issues beyond what i could've asked for. He's always very attentive and great at understanding my less than scientific explanations, and always makes time to discuss what needs to be done in very understandable terms.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Nick D. – Jun 23, 2022
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Very dissatisfied with the poor quality/outcome of 8 unit bridge and other work. The bridge broke after 9 months at a cost of thousands of dollars. He also wanted to perform an extraction and another crown. I went to 2 local dentists for a consultation and both disagreed with his findings. Both said they would have guaranteed there work, and recommended against the other 2 procedures. Not Terry Richmond - he wanted a fix at my expense that would lead to a section of the bridge to fail.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
Jeff in Gulf Breeze, FL – Jul 13, 2017
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Alicia in the front office works patiently to make appointments work for patients. Entire staff is courteous, friendly, helpful, and informative. Dr. Richmond takes the time to explain what he is doing and why. He seems to have a network of colleagues with whom he works to provide the most appropriate care needed when everything cannot be accomplished in his office. He is very acccommodating and available when after hours needs arise.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jim W in Nashville, TN – Nov 15, 2015
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About Me

care philosophy

To provide my community with the highest quality of oral health care in a warm welcoming environment

biography

After graduating from Dental School, Dr. Richmond began his career in dentistry by committing to a period of military public service during which, he maintained the dental health of his fellow men and women in the U.S. Air Force. After a year in...read more
  • Dentistry