Dr. Susan Bobko, OD
Optometry
Dr. Susan Bobko, OD is an optometrist in Tinley Park, IL. She is accepting new patients.
2 Star Rating
Based on 12 reviews 2 Star Rating (12 reviews)
Practice
16532 Oak Park Ave Ste 201 Tinley Park, IL 60477Compare Dr. Susan Bobko, OD with other Optometrists near you
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Dr. Bobko's Reviews
Likelihood to recommend Dr. Bobko
2.0
12 ratings, 3 with a written review
| 5 star | 25% | 25% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 75% | 75% |
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EXTREMELY UNPROFESSIONAL!!!!! This place is a joke. Ordered My kid glasses in October halfway through January now still not here!!! anytime i call to check the status of them she just says she'll call me back and never does.
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Michelle in Thornton – Jan 13, 2018
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I took my kids for exams. My son wears glasses and they only had two choices for boys glasses, all the other glasses were for girls, and of boys choices, only the flimsy wire frames fit him. They broke in months. She also submitted incorrect dates to the insurance company, and sent two claims for one child, although she only saw her once. Then she also sent to the insurance company that the wrong child wore classes. Unprofessional, and a little clueless...but she is nice for what it's worth.
What went well
- Staff friendliness
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't trust the provider's decisions
Helpful
Chicago, IL – Aug 03, 2017
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DO NOT GO TO THIS OFFICE!! My daughter was seen on Jan 30th and an order for glasses was placed Feb 1st. It is now Feb22nd and still no glasses. My insurance company stated the office received the glasses on the 10th but office is telling me different. When arguing with the office on phone, they hung up on me. Terrible place!!
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jessica P in Oak Forest, IL – Feb 23, 2017
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Leave a review
How was your experience with Dr. Bobko?Overall Patient Satisfaction
12responses
Likelihood of recommending Dr. Bobko to family and friends is 2 out of 5
About Me
biography
Dr. Susan Bobko, OD is an optometrist in Tinley Park, IL. She is accepting new patients.Optometry
English
Spanish
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Locations
Practice
Unavail16532 Oak Park Ave Ste 201 Tinley Park, IL 60477