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Dr. Xue Kong, MD

Dr. Xue Kong, MD

Internal Medicine*
40+ years of experience

Dr. Xue Kong, MD is an internist in Lexington, MA and has over 40 years of experience in the medical field. She graduated from BEIJING MEDICAL UNIVERSITY in 1984. She is affiliated with medical facilities Beth Israel Deaconess Hospital-Needham and Beth Israel Deaconess Medical Center. She is accepting new patients and telehealth appointments.

2.4 Star Rating
Based on 19 reviews 2.4 Star Rating (19 reviews)

Practice

482 Bedford St Lexington, MA 02420
Telehealth available

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Dr. Kong's Reviews

Likelihood to recommend Dr. Kong

2.4
19 ratings, 5 with a written review
5 star
32%
32%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
63%
63%

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Very satisfied
I saw Dr. Kong when I was sick, and my regular PCP didn't have any openings. I thought she gave me good explanations for all of her advice, and she answered all of my questions. I was highly satisfied, and I would not hesitate to see her again.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Dec 10, 2023
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She's excellent
I've been seeing her as my primary care doctor since 2013. If I go to the ER her nurse calls the next day. That's very reassuring that she is looking out for the well-being of her patients.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
Ida – Feb 04, 2022
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Extremely unqualified. Has repeatedly messed up medication, overprescribes antibiotics, refuses to order necessary diagnostic tests because "ordering a test would require too much paperwork". On top of all this she is rude, unhelpful, and unresponsive. She lacks basic medical knowledge and doesn't even show the willingness to research the medications she prescribes and the conditions her patients show.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
May 23, 2020
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I have been seeing Dr. Kong for a few years now (out of necessity not by choice). Every time I see her and bring up a concern, I am brushed aside and told that it is not a big deal. For example, when I explained to her that I was having a lot of trouble losing weight and wanted to see either a dietician or join a weight loss program, she told me to “try harder”. I am also being monitored for hypothyroidism (since I was a kid) and when I request the tests she scoffs at me and says she doesn’t think it’s “necessary.” My time with her is always rushed and she answers my questions with her head down and no eye contact every single time. I wish I could say that it was just one off putting visit but every appointment is like this. I’m sure if you’re healthy as a horse and have no concerns, you’ll have no problem with Dr. Kong. But if you have even a single issue be prepared to be ignored or shut down.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
5 others found this helpful
Helpful
Sep 22, 2019
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I have been her patient for two years and I will say she is the greatest doctor and I have never any difficulty receiving her service. She is knowledgeable and patient. I just moved to Lowell but I still coming to see her because she is a reliable resource for my health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
ma – Apr 06, 2017
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About Me

biography

Dr. Xue Kong, MD is an internist in Lexington, MA and has over 40 years of experience in the medical field. She graduated from BEIJING MEDICAL UNIVERSITY in 1984. She is affiliated with medical facilities Beth Israel Deaconess Hospital-Needham...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Beijing Medical University

    Medical School, 1984
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

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Locations

Practice

Beth Israel Deaconess Healthcare482 Bedford St Lexington, MA 02420
1

Practice

Office24 Hartwell Ave Ste 204 Lexington, MA 02421
2