Dr. Xinyue Liu-Chen, MD
Family Medicine*
30+ years of experience
Dr. Xinyue Liu-Chen, MD is a family medicine physician in Buffalo, NY and has over 30 years of experience in the medical field. She graduated from BEIJING MEDICAL UNIVERSITY in 1992. She is affiliated with Mary Hitchcock Memorial Hospital. She is accepting new patients.
4.4 Star Rating
Based on 19 reviews 4.4 Star Rating (19 reviews)
Practice
85 High St Buffalo, NY 14203Compare Dr. Xinyue Liu-Chen, MD with other Family Medicine Physicians near you
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Dr. Liu-Chen's Reviews
Likelihood to recommend Dr. Liu-Chen
4.4
19 ratings, 11 with a written review
| 5 star | 84% | 84% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 5% | 5% |
| 1 star | 11% | 11% |
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An exceptional practitioner. As a 42 yr old male, she is my primary care physician who provides great care, compassion, and confidence.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 21, 2020
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Very through
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Rita Landgraf – Mar 04, 2020
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Personable& Efficient. She's proactive & educates me everytime I'm in for an appointment
(Rating system here is confusing. I wanted 8 out of 8 for Outstanding Service- EG)
What went well
- Listened & answered questions
- Trusted the provider's decisions
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
Helpful
EG – Jan 24, 2020
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Excellent family physician, very knowledgeable!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 30, 2019
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I have been diagnosed with diabetes. It turns out that I have been diabetic for over a year but this doctor never said or did anything about it. The disease has progressed and is being treated by another doctor.
What went well
No results
What could be improved
No results
Helpful
Oct 03, 2019
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I had a great medical visit yesterday with Dr. Liu-Chen. She is very professional, caring and friendly physician. I will not accept going to another primary physician. I highly recommend her for a family Doctor. I will give her 5+??* stars! I wish her lots of blessings so that she can continue servicing our community.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Nilda Figueroa – Jul 16, 2019
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Dr. Liu-Chen take time to listen to how I feel and look for the appropriate treatment. She is very thorough and very professional.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Wilda Ramos-Morales in Buffalo, NY – Nov 30, 2018
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She always listens to my concerns and answers every question patiencely and thoroughly. Very nice and polite, she really puts her patients at ease. Her staff is top notch as well, super friendly and knowledgeable.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sally L in Buffalo, NY – Nov 13, 2018
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She is thorough, detailed, warm and personable. She listens to your issues and makes sure her staff follows up on unresolved issues, explains what's going on, has cheery disposition. Competent in addressing my medical issues. She connects with you as patient. Other comment - physical facilities need brighter lights and brighter wall color upgrade
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
buffalo, NY – Sep 30, 2018
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Dr. Liu-Chen always addresses my every concern with total clarity. My health has improved since she became my doctor 4.5 years ago.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Buffalo, NY – Feb 24, 2017
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She listens AND resonds!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Carol Wise in East Amherst, NY – Mar 16, 2016
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Leave a review
How was your experience with Dr. Liu-Chen?Overall Patient Satisfaction
19responses
Likelihood of recommending Dr. Liu-Chen to family and friends is 4.4210525 out of 5
About Me
biography
View a list of search results for Xinyue Liu-Chen's publications*Family Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Beijing Medical University
Medical School, 1992
American Board of Medical Specialties®
American Board of Family Medicine®
-
Family Practice
-
Geriatric Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations
Practice
Buffalo Medical Group PC85 High St Buffalo, NY 14203
James Three Seventeen Medical PLLC20 Main St Andover, NY 14806
Loretto Independent Living Services Inc.100 Malta Ln Syracuse, NY 13212
Practice
Affiliated Hospitals
- Recipient of 4
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home3% higher than the national average
79%Patients said that doctors always listened to them and explained things well3% higher than the national average
Learn more about how Healthgrades measures Hospital Quality