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Mary Hitchcock Memorial Hospital

Mary Hitchcock Memorial Hospital is a medical facility located in Lebanon, NH. This hospital has been recognized for America’s 50 Best Hospitals for Outpatient Prostate Care Award™ and Coronary Intervention Excellence Award™.

79%

Patient Experience Rating

14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

America’s 50 Best Hospitals for Outpatient Prostate Care Award™ (2025)

Superior clinical outcomes in benign prostatic hyperplasia treatment

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2025, 2024, 2023)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
  • Breakdown of abdominal incision site
  • Deep blood clots in the lungs or legs following surgery

1 rating was better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

Worse than Expected

Hip Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

2025

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

Worse than Expected

Abdominal Aortic Aneurysm Repair

In Hospital

Worse than Expected

Peripheral Vascular Bypass

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10

6% higher than the national average

79%

Would definitely recommend

14% higher than the national average

Mary Hitchcock Memorial Hospital

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%76%

Mary Hitchcock Memorial Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%42%55%

Providers

Provider Reviews

My wife and I have been seeing Dr. Jennifer Stead for many years now and our experience with Dr. Stead moves us to say that she is, by far, the very best of the best. Over the years Dr. Stead has consistently provided my family and I with the highest quality of medical care. She is professional in...

Apr 24 2025

Review for Dr. Stead

The team that surrounds Dr Orem is amazingly efficient and skillful. My surgery went exactly as planned and the recovery proceeded ahead of schedule.

Apr 24 2025

Review for Dr. Orem

He walks you through treatment, he is in tune with what is making someone nervous or less than confident and he lps you through it. I had a knee procedure that took several minutes and he was right there counting down the time with me. I recommend him 100%!

Apr 22 2025

Review for Dr. Lantz

I regret ever choosing Dr. Neera Gupta at Dartmouth Health in Nashua, NH as my PCP. In over two years, she only saw me once, and showed no real concern for my health or well-being. She’s always unavailable, and it feels like patient care is the last thing on her mind. It’s clear now that I should’ve...

Apr 22 2025

Review for Dr. Gupta

From beginning to end of my knee replacement surgery Dr. Orem and his team provided clear concise communication. During the decision process he answered all my questions, (no matter how many times I asked them). The communication around the surgical process and follow up was also clear and...

Apr 20 2025

Review for Dr. Orem

Location

Mary Hitchcock Memorial Hospital

1 Medical Center Dr, Lebanon NH 03756

CallDirections

(603) 650-5000

Frequently Asked Questions

Where is Mary Hitchcock Memorial Hospital located?

Mary Hitchcock Memorial Hospital is located at 1 Medical Center Dr, Lebanon, NH 03756. Find other locations and directions on Healthgrades.

Has Mary Hitchcock Memorial Hospital won any recent awards from Healthgrades?

Yes, Mary Hitchcock Memorial Hospital has been awarded with America’s 50 Best Hospitals for Outpatient Prostate Care Award™ and Coronary Intervention Excellence Award™ in the past two years.

Is Mary Hitchcock Memorial Hospital highly rated with patients?

79% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mary Hitchcock Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Mary Hitchcock Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Mary Hitchcock Memorial Hospital profile..

How does Mary Hitchcock Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1 Medical Center Dr

Lebanon, NH 03756

Directions

(603) 650-5000