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Dr. Wai-Lam Chan, MD

Dr. Wai-Lam Chan, MD

Family Medicine*
25+ years of experience

Dr. Wai-Lam Chan, MD is a family medicine physician in San Francisco, CA and has over 25 years of experience in the medical field. She graduated from University of Toronto Faculty of Medicine in 1997. She is affiliated with medical facilities such as St. Mary's Medical Center and UCSF Helen Diller Medical Center at Parnassus Heights. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 11 reviews 3.5 Star Rating (11 reviews)

Practice

1431 Noriega St San Francisco, CA 94122
Telehealth available
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Dr. Chan's Reviews

Likelihood to recommend Dr. Chan

3.5
11 ratings, 4 with a written review
5 star
64%
64%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
36%
36%

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Very bad experience
I have been a patient of Dr Vivian for four years now. I have had many problems with the front office staff. But just recently I received a bill for a copay from nine months ago. I assured them I had paid and they asked for a receipt. A receipt from nine months ago well needless to say I didn’t have. In addition to that I waited in line to get a shingles shot. The line was long when It was my turn the told me they didn’t have the correct needle…..???? I mean why not tell me when I arrive in the office. Or better yet why not call me and tell me not to come in until we have the needles we need it. Dr Vivian maybe a good Dr. but a front office that doesn’t answer the phone. Sends referrals to the wrong Drs and generally just don’t seem to care. Make it apparent to me that it’s time to look for a new Dr.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Cynthia – Feb 19, 2023
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Good service
I like to thank you Dr.Chan for her professional service. She is friendly, helpful, courtesy & good listerner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Siang, Foo – Sep 09, 2022
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Front Office workers can speak Cantonese. Dr. Chan is very professional and helpful. San Francisco is lucky to have this doctors’ office to serve the community.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Aug 22, 2021
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Dr. Vivian Chan was very nice, patiently listened to my issues and was intelligent in her diagnosis. As a new patient she made me feel comfortable as she explained my results and treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
tc1124 in San Francisco, CA – Aug 16, 2017
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Know Before You Go

About Me

care philosophy

caring, good listener, dedicated, intelligent, compassionate, committed, healing and reassuring.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mcmaster University Medical Center

    Residency Hospital, 1999

  • University Of Toronto Faculty Of Medicine

    Medical School, 1997
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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  • English

  • Cantonese

  • Chinese

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Locations

Practice

Wai-Lam Chan. MD Inc.1431 Noriega St San Francisco, CA 94122
1
(415) 759-3777
See all Family Doctors in San Francisco, CA