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Dr. Victoria Lau, DO

Dr. Victoria Lau, DO

Family Medicine*

Dr. Victoria Lau, DO is a family medicine physician in San Francisco, CA. She is accepting telehealth appointments.

4.2 Star Rating
Based on 5 reviews 4.2 Star Rating (5 reviews)

At a Glance

  • Area of ExpertiseDr. Lau specializes in the area of Family Practice. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Low Wait TimesPatients are usually seen in 10 minutes or less.

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Experience Check

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Dr. Lau's Reviews

Likelihood to recommend Dr. Lau

4.2
5 ratings, 3 with a written review
5 star
80%
80%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
20%
20%

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Wonderful primary care physician
Dr. Lau has been a wonderful addition to the community and I am grateful for the knowledge and care that she provides. She addresses all of my concerns in a caring and thoughtful manner and recommends health plans that align with my needs. I can't ask for a better primary care physician.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 19, 2023
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Great primary care experience
I recently saw Dr. Lau at her primary care clinic..great experience. Knowledgeable, attentive, and listened to my concerns. She was thorough when going through all possible diagnostics, and I felt like I was able to get all my questions answered.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Aug 29, 2022
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The most frustrating experience in my history
I have been a patient at One Medical for several years with the very competent and compassionate primary care provider Dr. Marcus. When Dr. Marcus left One Medical I switched to Dr. Lau. Provided that Dr. Marcus was exceptionally good I didn't have the expectation that the next provider will be as stellar. Sadly Dr. Lau turned out to be the worst possible primary care physician for me at my ripe age. And over time I had several. I am not the person who is neurotic about her health, but would like to continue being healthy at my ripe age. It appears that Dr. Lau missed all the talk in the field about the importance of collaborative decision-making, and her favorite response is "no" without listening and validating or even trying to understand my concerns. Any physician who believes that he/she knows better than a patient and is "the guru" and fails to listen IMHO can not be effective, the challenges of the field not withstanding.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Aug 18, 2022
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About Me

Watch Dr. Lau's Video

care philosophy

This is no ordinary doctor's office. Rather than do things the typical way, we've created a membership-based primary care practice truly designed around our patients' needs. We work with your insurance just like a regular doctor's office would,...read more

biography

I strive to establish long-lasting relationships with my patients using a holistic, evidence-based approach and collaborating with them to help them meet their personal health and wellness goals. I draw from my fund of knowledge working as a hospitalist...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Touro College Of Osteopathic Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.