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Dr. Victoria Chen, DO

Dr. Victoria Chen, DO

Family Medicine*

Dr. Victoria Chen, DO is a family medicine physician in Austin, TX. She is affiliated with medical facilities such as St. David's Medical Center and St. David's Round Rock Medical Center. She is not accepting new patients.

1.8 Star Rating
Based on 5 reviews 1.8 Star Rating (5 reviews)

Practice

4515 Seton Center Pkwy Ste 220 Austin, TX 78759
Telehealth available
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Compare Dr. Chen with our nearby Family Medicine Physicians at St. David's Medical Center.

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(512) 649-0896.

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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

1.8
5 ratings, 4 with a written review
5 star
20%
20%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
80%
80%

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Solved my medical mystery!
She is the first doctor to mention I may have chronic appendicitis after over a year of flare ups and previously seeing a gastro doctor!! Turns out she was correct and I was able to get emergency surgery. She listens and is super sweet - very helpful and informed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dani – Jul 17, 2023
Thanks for your review! We always strive to... Read More
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Terrible experience and I want the customer to be aware of this situation. Negligent against the customer, delaying prescription for drug testing after seeing records of medications that are needed for a long time. Critical to my wife's health, we waited for eight days for the prescription, and after following all the rules, the doctor never fulfilled the medicine and decided to take a vacation. Now we have to look for somebody else that can cover for her. Incredible.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Luis – Nov 09, 2022
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Dr. Chen was pleasant but dismissive of my previous doctor's care and treatment. I only do not see my previous PCP anymore because I moved states and lost coverage. I was asked if the medication I was on was helping and I stopped to think about my pain over the last 8 years while on medication and my withdrawal from it (from loss of coverage) and was told abruptly that "if I had to think about it it wasn't helping" which is incredibly dismissive of my chronic pain and disorder. I also have had horrible insomnia (from my pain flare up) for a week so I have to stop and think about everything. We did discuss my brain fog and recent insomnia. She also referred me to a rheumatologist and when I called to make the appointment the doctor she referred me to doesn't even see people for the conditions in question. I have already made arrangements to see a different doctor.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Sep 10, 2021
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My first visit with her. She started lecturing me as soon as she came in the door and didn't stop. I tried to get her to focus on why I was there. She would either keep talking over me or paused and then pick up where she left off on her diatribe. She treated me like an idiot. Worse yet, she was unable to answer basic questions about Covid. She just grinned and really didn't seem to know much. It was a scary visit.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Aug 18, 2021
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Know Before You Go

About Me

biography

Dr. Victoria Chen, DO is a family medicine physician in Austin, TX. She is affiliated with medical facilities such as St. David's Medical Center and St. David's Round Rock Medical Center. She is not accepting new patients.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Osteopathic Association®
American Osteopathic Board of Family Physicians®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Austin Regional Clinic PA4515 Seton Center Pkwy Ste 220 Austin, TX 78759
1
(512) 338-8388

Practice

Austin Regional Clinic PA2100 Autumn Slate Dr Ste 150 Pflugerville, TX 78660
2
(737) 220-7200
Austin Regional Clinic PA3828 S 1st St Austin, TX 78704
3
(512) 443-1311

Practice

Austin Regional Clinic PA6835 Austin Center Blvd Austin, TX 78731
4
(512) 346-6611
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