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Dr. Susan Maclennan, MD

Dr. Susan Maclennan, MD

Cosmetic, Plastic & Reconstructive Surgery*
30+ years of experience

Dr. Susan Maclennan, MD is a plastic surgeon in Colchester, VT and has over 30 years of experience in the medical field. She graduated from Dartmouth College in 1994. She is affiliated with medical facilities such as Copley Hospital and Northwestern Medical Center. She is accepting new patients.

4.8 Star Rating
Based on 29 reviews 4.8 Star Rating (29 reviews)

Practice

105 Westview Rd Ste 120 Colchester, VT 05446

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Hospital Highlight

Dr. Maclennan is affiliated with Copley Hospital Morrisville, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Maclennan specializes in the area of Plastic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Maclennan's Reviews

Likelihood to recommend Dr. Maclennan

4.8
29 ratings, 21 with a written review
5 star
93%
93%
4 star
0%
0%
3 star
0%
0%
2 star
3%
3%
1 star
3%
3%

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Outstanding Care
Office staff as well as Dr MacLennan were extremely helpful, clear and well organized. We always felt we were in the best hands.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gretchen Bates – Mar 25, 2024
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Wonderful experience.
Very professional and extremely comfortable experience. I highly recommend Dr. Maclennan and her wonderful nurses and staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 28, 2023
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Extremely Satisfied!
Dr. MacLennan’s care and skill made a positive life changing difference for me. I am forever grateful I found her and wish I made my initial call sooner!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 10, 2023
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Friendly professional Services
Wonderful plastic surgery office. The staff is very nice. Appointment was right on time. I look forward to seeing the results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Friendly office – Aug 24, 2022
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I would call her a medical sculptor and a great surgeon..she listens well, I had a breast reduction and the results were just as I imagined
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 15, 2022
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After my bilateral mastectomy and reconstruction (with a different surgeon) I was experiencing severe animation deformity anytime I engaged my chest muscles. I had already had 3 breast surgeries in the year following my breast cancer diagnosis, I was reluctant to have another. Dr. MacLennan was recommended to me by a dear friend and fellow breast cancer patient. Immediately, I appreciated Dr. MacLennan's honest discussion about what could be done to fix the problem, and realistic outcomes. It wasn't always easy to hear, but she stressed it was important to manage my expectations as this was a reconstruction, NOT cosmetic surgery. It's now been just about a month since that surgery, and I couldn't be happier. The animation issue is fully repaired, and aesthetically, my breasts actually look better than they have since before I had children. I have an enviable cleavage -- not bad for a 56 year old breast cancer survivor! I can't recommend Dr. MacLennan enough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
nbharder – Aug 24, 2021
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From the very first visit I always felt very very comfortable with Dr. MacLennan. She always takes the time to answer all of my questions which is so important to me! She is one of the nicest, most knowledgeable, and professional doctors I have ever met!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jenny – Jun 28, 2021
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I work in Customer Experience and am usually very underwhelmed (if not disgusted) as a customer. Not so this time. First, they carry one and only one skincare line, and it happens to be the absolute best, so that told me something. Then when I inquired about a particular product, knowing I was unlikely to get an answer any time soon (products are probably not at the top of the list for most surgeon’s offices), I was surprised to hear from them a day later—with a clear, detailed answer and a great attitude to match. I have not even met the doctor, but if Alexa is any indication of quality, this practice should be five star.
What went well
  • Listened & answered questions
  • Staff friendliness
What could be improved
No results
Helpful
DP – Mar 26, 2021
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I had ftm top surgery and she was fantastic! Great bedside manner, fantastic results. I’m not on testosterone and the results were great nonetheless + she was very respectful. At my latest appointment she was asking me more questions about how I felt about dysphoria (gone!), how I felt about the results, etc.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mar 13, 2021
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I saw Dr. MacLennan for a breast reduction recently and couldn’t be more pleased with the whole process. The procedure went well and she is a highly skilled surgeon—the results were fantastic, both aesthetically and in regard to my back pain. The recovery process was fairly quick, owing to her surgical methods. She and all of the other office crew were always very prompt in responding to any questions or concerns I had, which was very reassuring. The whole team at Mountain Lake is extremely kind and easy to work with—I wouldn’t hesitate to recommend Dr. MacLennan and her team to my friends, family, and anyone else!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Feb 06, 2021
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EXCELLENT physician & staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
JMaria – Sep 24, 2020
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I have been thoroughly impressed by both the professionalism and friendliness of Dr. MacLennan and her staff. I highly recommend their services to everyone. Thank you so much, Rachael, Alex, Alexa, and Susan!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robin Woods-Brisson, RN – Sep 24, 2020
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Dr. MacLennan was really easy to speak with. She’s very knowledgeable about all aspects of plastic surgery and shows caring and compassion towards her patients. I highly recommend her and have too many people
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Oct 04, 2019
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Excellent doctor! Did a great job with my surgery and helping me understand my options. I couldn’t be happier!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 01, 2019
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I had bilateral breast reduction completed by Dr MacLennan who came extremely highly recommended and lived up to my expectations. Communication was superb, great office environment, very responsive and thorough. I would recommend Mountain Lake Plastic Surgery without reservation!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 16, 2019
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I cannot say enough about how wonderful this office is. The office manager answered all my questions in a timely manner. And Dr. MacLennan made me like new. I will continue to see Dr. MacLennan, and I will recommend her to everyone I know. She is patient, understanding, and doesn't push her own agenda. I traveled over 2 hours to see her and it was worth the very long drive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Karen S – Aug 30, 2019
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Procedures I had: Breast Augmentation & Abdominoplasty Pros: Reasonable wait for consultation appt & surgery dates Excellent communication from doctor & staff Great post surgery care Easily accessible by phone/email & very responsive to questions Provides realistic outcome prior to surgery, sets expectations early in process Cons: Expensive compared to UVM Plastic Surgery Recommendations for services associated with recovery would be helpful, exp. referrals for physical therapy specific to plastic surgery recovery, dermatologists, lymphatic massage specialists, etc. to maximize results & help ensure the best possible outcome after surgery Website does not have enough before & after pics for offered procedures. Larger range in body types represented would also be helpful for people still in research phase Location is in a financial institution’s building with no private entrance for initial post op visits when you may prefer not to be seen
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Candice in Burlington , VT – Aug 29, 2019
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Excellent!!! I had an amazing experience I felt extremely comfortable and I was extremely happy with the results. Dr. Maclennan answered all my questions and was always helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 26, 2019
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Excellent care! From the First appointment to my follow up appointments, I have received the best service and care. All my questions were answered and I felt very comfortable with my decision to proceed with surgery. Dr. MacLennan is by far the best cosmetic surgeon in Vermont if not New England.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lu – Aug 24, 2019
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I just had a bilateral breast augmentation procedure completed by Dr. MacLennan. Dr. MacLennan has been extremely competent, knowledgeable and patient with me and the entire process. Her entire team of nurses and clinicians played such an integral role in the whole procedure and I couldn’t be happier with how everything turned out! I highly recommend her to anyone who is searching for an extremely skilled and down to earth plastic surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 01, 2019
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Leave a review

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About Me

biography

Dr. Susan Maclennan, MD is a plastic surgeon in Colchester, VT and has over 30 years of experience in the medical field. She graduated from Dartmouth College in 1994. She is affiliated with medical facilities such as Copley Hospital and Northwestern Medical Center. She is accepting new patients.
  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Hospital

    Residency Hospital
  • Dartmouth College

    Medical School, 1994
American Board of Medical Specialties®
American Board of Plastic Surgery®
Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Mountain Lake Plastic Surgery PLC.105 Westview Rd Ste 120 Colchester, VT 05446
1

Practice

Green Mountain Surgery Center593 Hercules Dr Colchester, VT 05446
2
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 4:00pm
    • Tue: 7:00am - 4:00pm
    • Wed: 7:00am - 4:00pm
    • Thu: 7:00am - 4:00pm
    • Fri: 7:00am - 4:00pm
  • Directions

Practice

Northwestern Medical Center133 Fairfield St Saint Albans, VT 05478
3

Affiliated Hospitals

  • Copley Hospital

    528 Washington Hwy
    Morrisville, VT 05661
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    2% higher than the national average

    84%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • University of Vermont Medical Center

    111 Colchester Ave
    Burlington, VT 05401
    Recipient of 16
    hospital awards

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • Northwestern Medical Center

    133 Fairfield St
    Saint Albans, VT 05478

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    2% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
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