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Northwestern Medical Center

Explore care at Northwestern Medical Center in Saint Albans, VT, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

61%

Patient Experience Rating

8% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Pressure sores or bed sores acquired in the hospital

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10

9% lower than the national average

61%

Would definitely recommend

8% lower than the national average

Northwestern Medical Center

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%51%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%87%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%64%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%60%

Northwestern Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%54%71%

Providers

Provider Reviews

Dr. DeWitt actually spent all the time I needed to go over any concerns and lab tests.

Apr 23 2025

Review for Dr. Dewitt

I was concerned to get a knee replacement due to my lymphoma and low blood counts. But the alternative would be knee pain and walking difficulties for the rest of my life (I’m 65). There was a lot that could go wrong. . Dr. Moschetti listened to my concerns, worked with my oncologists and the...

Apr 19 2025

Review for Dr. Moschetti

Mark Lazarovich was very rude, condescending, and unprofessional- so was the staff. No hellos and how are yous from anyone. I do not recommend this establishment.

Apr 10 2025

Review for Dr. Lazarovich

All my appointments went well and the surgery went great.

Apr 06 2025

Review for Dr. Antell

Urszula is my go to provider for my incontinence issues (resulting from a 'Rock of Gibraltar' (5mm, left kidney stone) successfully removed in an emergency situation, (complicated by successfully treated sepsis). Urszula followed up with me often, post op. She always treated me with respect and...

Miss Riss Mar 30 2025

Review for Dr. Kowalik

Location

Northwestern Medical Center

133 Fairfield St, Saint Albans VT 05478

CallDirections

(802) 524-5911

Frequently Asked Questions

Where is Northwestern Medical Center located?

Northwestern Medical Center is located at 133 Fairfield St, Saint Albans, VT 05478. Find other locations and directions on Healthgrades.

Has Northwestern Medical Center won any recent awards from Healthgrades?

No, Northwestern Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Northwestern Medical Center highly rated with patients?

61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Northwestern Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Northwestern Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Northwestern Medical Center profile..

How does Northwestern Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

133 Fairfield St

Saint Albans, VT 05478

Directions

(802) 524-5911