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Dr. Susan Baldassari, MD

Dr. Susan Baldassari, MD

Internal Medicine*
35+ years of experience

Dr. Susan Baldassari, MD is an internist in Lockport, NY and has over 35 years of experience in the medical field. She graduated from State University of New York at Buffalo in 1986. She is affiliated with medical facilities such as Buffalo General Medical Center and Kenmore Mercy Hospital.

3.1 Star Rating
Based on 29 reviews 3.1 Star Rating (29 reviews)

Practice

5879 Snyder Dr Lockport, NY 14094

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Dr. Baldassari's Reviews

Likelihood to recommend Dr. Baldassari

3.1
29 ratings, 7 with a written review
5 star
38%
38%
4 star
10%
10%
3 star
3%
3%
2 star
24%
24%
1 star
24%
24%

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Dr. Baldassari's excellent but her office and practice sucks! We were discontinued as patients cause we hadn't gone in for well visits... No one asked or informed us of this condition... Ridiculously managed! Dr. Baldassari needs to work for someone else! A waste of a talent in a horrible company!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
7 others found this helpful
Helpful
Buffalo, NY – Nov 08, 2018
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I have been a patient of Dr Baldassari for over 20 yrs, she always listen and provides up to date, relevant information.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Janet Bartee in Tonawanda, NY – Nov 23, 2016
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New patient exam was given to the Nurse practioner. Seemed confused and not interested in helping. When the Dr. was asked to order bloodwork by my eye specialist inRochester she wouldn't. She told my husband I need a neurologist, she also said she didn't realize I was such a complicated health history. I assume she cant handle something other than in and out. So disgusted.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Mary C in grand island, NY – Nov 09, 2016
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The doctor is wonderful; easy to talk to, really listens. NOT SO with NP Ellen. She is dismissive, and not very helpful. Responses below are for the doctor, not the NP
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Marlene in North Tonawanda, NY – Sep 16, 2016
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Quick appointment scheduling, clean waiting room with lots of reading materials, and very hygienic rooms. Staff were informative, willing to accommodate work schedules, and offered advice regarding pricing services. The doctor was personable and spent a lot of time listening to me and explaining procedures. The wait time for the doctor was a little long, but we'll worth the wait for the level of care I received.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Lori C in Tonawanda, NY – Mar 28, 2016
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The entire staff works to keep myself and my family healthy. I can discuss issues with the doctor without feeling rushed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Peg in Tonawanda, NY – Mar 26, 2016
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Totally love the office. Small and intimate. Not like a cattle call. I felt like I was really taken care of. Love love love sue senf NP So glad I changed to this practice. The nurses were great too and front desk.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Tonya in Buffalo ny 14216 – Feb 13, 2016
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About Me

biography

Dr. Susan Baldassari, MD is an internist in Lockport, NY and has over 35 years of experience in the medical field. She graduated from State University of New York at Buffalo in 1986. She is affiliated with medical facilities such as Buffalo General Medical Center and Kenmore Mercy Hospital.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • State University Of New York At Buffalo

    Medical School, 1986
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Greater Niagara Medical Group5879 Snyder Dr Lockport, NY 14094
1

Practice

Susan Baldassari MD3673 Delaware Ave Buffalo, NY 14217
2
Office415 Tremont St Ste 3 North Tonawanda, NY 14120
3

Affiliated Hospitals

  • Kenmore Mercy Hospital

    2950 Elmwood Ave
    Kenmore, NY 14217
    Recipient of 3
    hospital awards

    Surgical Care Excellence Award™ (2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Buffalo General Medical Center

    100 High St
    Buffalo, NY 14203
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
  • Mercy Hospital of Buffalo

    565 Abbott Rd
    Buffalo, NY 14220
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality