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Dr. Su Wooi Teoh, MD

Dr. Su Wooi Teoh, MD

Ear, Nose, and Throat*

Dr. Su Wooi Teoh, MD is a head & neck surgery otolaryngologist in Greensboro, NC. He is affiliated with The Moses H. Cone Memorial Hospital. He is accepting new patients.

4.1 Star Rating
Based on 21 reviews 4.1 Star Rating (21 reviews)

Practice

3824 N Elm St Ste 201 Greensboro, NC 27455

Dr. Teoh is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Teoh specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Teoh's Reviews

Likelihood to recommend Dr. Teoh

4.1
21 ratings, 9 with a written review
5 star
71%
71%
4 star
5%
5%
3 star
5%
5%
2 star
5%
5%
1 star
14%
14%

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Excellent ENT
Dr. Teoh has been amazing in caring for our 2-year-old, addressing both her hearing loss and recurrent sinus infections. His way of explaining complex medical information is clear and simple, making it easier for us to understand. We're truly grateful for the supportive and informed environment he creates. Dr. Teoh's exceptional medical expertise and compassionate communication make him our top recommendation for families in search of reliable and excellent healthcare.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jason – Nov 17, 2023
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I was referred to this practice for ear pain and buzzing . I waited an hour BEFORE I was seen for my SCHEDULED APPOINTMENT then was told to ignore the sounds and the pain will go away on it’s on. Also was suggested that I “train my brain to disregard the sounds”. And said I need to come back in 6 months for a follow up. VERY UNPROFESSIONAL and will not recommend this practice to anyone!!!
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Jun 14, 2023
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should be no stars
Everytime I go to office the receptionist confronts you with money you owe.This visit she says I owed 3 copays for the last visit, I didn't even get the bill yet. My insurance doesn't allow more than two copays/dr visit. I told them I would talk to my ins. company about this since I felt is was a mistake. I have NEVER been late or not paid my bill. I usually pay once the bill arrives. I went to the waiting room waiting to be called. 45 minutes later the rude receptionist says "did you call your ins. comp? You won't be seen till you pay the $75." I was so upset that she made me wait 45 min and then tells me that! I was in a lot of pain or i would have left so I decided to just pay and work it out later. She made me wait another 30 min. Now almost 2hrs past my appointment i was called in. I told the Dr I was treated rudely by his receptionist and he said I have bad ins. and he likes her. I have great ins. Now I find out they are billing for a dr I didn't see and a test is didn't have.
What went well
No results
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
8 others found this helpful
Helpful
Apr 24, 2023
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My situation was very complex. Dr. Teoh was very kind, compassionate and he listened. He explained things well and he was very thorough and helped make the best decision for my care. I highly recommend him and would see him again!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
5 others found this helpful
Helpful
Beth – Sep 21, 2022
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Great doctor, knew exactly what the problem was right away. However, his nurses & office staff could be better. The nurses as well as the medical records & billing staff are very rude. They performed a procedure that was not covered by my insurance without getting my approval. When my insurance did not pay, I was told I owed the full balance. I asked for a payment plan as I was not prepared for the extra expense but was rudely told they did not have one. This doctor needs better office policies & new staff. If he had that, 5 stars without a doubt.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
6 others found this helpful
Helpful
Aug 27, 2020
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As compared to when I last saw him in 2016. A surprisingly negative difference. Both he and his PA gave hurried assessments. Placed his scope in my ear to take a look Did not keep it there even long enough to observe my inner ear. Just pressed it there and right back off. I have a parotid cyst that he is to remove when things permit( covid). I felt so disrespected when I left the office and I keep thinking about their lack of interest I'm not sure about the surgery. I wasnt given hardly any time to voice my concerns. If its 15 mins that is supposedly for each visits. This visit fell mighty short. Definitely things have changed as his doctor years have marched on, maybe his enthusiasm has lessened. Not sure what to do now. Reading other reviews has shed some light into my decision making.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Mar 26, 2020
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Excellent doctor, nothing but good things to say about experience.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Burlington – Mar 13, 2018
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Great experience with Dr. Teoh. Extremely smart and competent. A very nice man, too. I would recommend him without hesitation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
WJL in Burlington – Jan 11, 2018
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Dr. Teoh is awesome and very through. His front office staff is however abrupt, and rude.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
9 others found this helpful
Helpful
Greensboro,NC – Sep 12, 2017
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About Me

biography

Dr. Su Wooi Teoh, MD is a head & neck surgery otolaryngologist in Greensboro, NC. He is affiliated with The Moses H. Cone Memorial Hospital. He is accepting new patients.
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Indiana Hospital

    Internship Hospital, 2001
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Teoh is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Su Wooi Teoh MD PA3824 N Elm St Ste 201 Greensboro, NC 27455
    1

    Practice

    Office1132 N Church St Ste 104 Greensboro, NC 27401
    2

    Practice

    Moses H. Cone Memorial Hospital1200 N Elm St Greensboro, NC 27401
    3

    Affiliated Hospitals

    • The Moses H. Cone Memorial Hospital

      1200 N Elm St
      Greensboro, NC 27401
      Recipient of 10
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      81%
      Patients said that doctors always listened to them and explained things well

      5% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality