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Dr. Steven Kaplan, DPM

Dr. Steven Kaplan, DPM

Podiatric Surgery*

Dr. Steven Kaplan, DPM is a podiatric surgery specialist in Glendora, CA. He is affiliated with medical facilities Pomona Valley Hospital Medical Center and Casa Colina Hospital. He is accepting new patients.

4.1 Star Rating
Based on 28 reviews 4.1 Star Rating (28 reviews)

Practice

504 W Baseline Rd Ste E Glendora, CA 91740

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Kaplan's Reviews

Likelihood to recommend Dr. Kaplan

4.1
28 ratings, 4 with a written review
5 star
71%
71%
4 star
4%
4%
3 star
0%
0%
2 star
11%
11%
1 star
14%
14%

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Had foot surgery and doing well. He's wonderful but his frobt office staff is terrible. They never followup on any calls or messages. I had surgery had they never followed up on my pain medications. After several attempts, they still never followed up on my inquiries about my prescription!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Rachel Duenas – Aug 19, 2024
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Horrible service
If you have an option to go somewhere else turn around and run . The rudeness of the employees is by far the worse I have experienced in any medical office before. We arrived at 410pm for a 430pm appointment . We were told out appointment was moved later because we were not on time. Next this office does not allow you to enter if you are not wearing a face mask. While the employees do not wear one. We came for an appointment for our 5 year old daughter. We were told that only one parent could enter. If you have any children needing a podiatry consultation it is likely serious and you want to be able to both be there. After reading other reviews you will notice that we are not alone in the lack of service received . This medical office is dirty and old .. Run, walk , roll away .. whatever you can do. Do Not come Here!!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Juan A Carrillo – Mar 09, 2023
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Had severe pain on right foot was limping for close to 2 months he gave me a cortisone shot on the very first visit suggested I order orthotics excellent personality.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Alma in West Covina, CA – Mar 24, 2017
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i have been a patient of this dr. prior to my review, & my husband is also a patient. I recently re-visited dr. kaplans new office, & find the level of care, knowledge, & compassion this dr. has for his patients is of the highest quality, not only as a dr., but as a human being! we feel very thankful to be in his care!. would highly recommend this dr. to anyone. I would like to add, even though I was late in getting my paperwork done in advance, my appt. time was not rushed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
mr. & mrs. schelcher in San Dimas, CA – Sep 28, 2016
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About Me

biography

Dr. Steven Kaplan, DPM is a podiatric surgery specialist in Glendora, CA. He is affiliated with medical facilities Pomona Valley Hospital Medical Center and Casa Colina Hospital. He is accepting new patients.
  • Podiatric Surgery

  • Podiatric Foot & Ankle Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • California School Of Podiatric Medicine

    Medical School

Locations

Practice

Office504 W Baseline Rd Ste E Glendora, CA 91740
1

Affiliated Hospitals

  • Casa Colina Hospital

    255 E Bonita Ave
    Pomona, CA 91767
    Recipient of 6
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    83%
    Patients said their room and bathroom were always kept clean

    16% higher than the national average

    View all patient feedback
  • Pomona Valley Hospital Medical Center

    1798 N Garey Ave
    Pomona, CA 91767
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality