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Dr. Shelly Lee, MD

Dr. Shelly Lee, MD

Ophthalmology*
15+ years of experience

Dr. Shelly Lee, MD is an ophthalmologist in Spokane, WA and has over 15 years of experience in the medical field. She graduated from Oregon Health & Science University in 2009. She is affiliated with medical facilities such as Providence Saint Mary Medical Center and Confluence Health Hospital | Central Campus.

4.7 Star Rating
Based on 63 reviews 4.7 Star Rating (63 reviews)

Practice

427 S Bernard St Spokane, WA 99204

At a Glance

  • Area of Expertise
    Dr. Lee specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Lee's Reviews

Likelihood to recommend Dr. Lee

4.7
63 ratings, 48 with a written review
5 star
87%
87%
4 star
3%
3%
3 star
3%
3%
2 star
0%
0%
1 star
6%
6%

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Very much
She respectfully answered my questions and seemed to undedstand my fears surrounding the gravity of my situuation. Im am grateful for how she treated me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 12, 2025
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She an honest Dr.
She works well with her team, was honest about what she knew concerning my condition, willing to do research as consult her colleagues for any possible solutions and get back to me when she has more info. I was surprised at my condition in my left eye being from birth as the primary focus sense 4 has been on my right eye that was lazy eye.She had wanted to speak with me again before leaving but time did not allow. She had ordered more photos of my left eye to see my condition better.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 11, 2025
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Dr. Lee is amazing
She is kind, sympathetic and full of grace. She explains what's going to happen and walks you through the process. I will not go to anyone else. Her staff is amazing also.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 11, 2025
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Dr Lee is great
Dr lee is always courteous , kind and thorough.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 24, 2025
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Amazing!
I have been under Dr. Lee's care for 4 years now. She is knowledgeable, efficient and very caring. She's pleasant and takes the time needed to listen and treat. She also keeps me informed of a plan for future treatments. I have vision today because of her expertise.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Madeleine – Mar 06, 2025
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Eye surgery and follow up
Problem with left eye. Prevention of blindness
What went well
  • I felt respected
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Darlene Holliday – Feb 06, 2025
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Dr. Shelly Lee is PERFECTION in Her Field!
Eye care is critical to all of us experiencing difficult eye issues, as well as surgery requirements for for our eye health. Dr. Shelly Lee is outstanding in her all of her abilities and skills in this field; extremely knowledgable, personal, and caring. I will never look for a replacement for the care that I need... she is the best doctor that I have had the privledge to care for my health issues! Be assured that she will answer all of your questions, as well as educate you for better health in this field, and provide long term care with a friendly and professional attitude! I 110% recommend her and her amazing team of such gentle souls!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lorilee Addy – Feb 03, 2025
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I have recommended Dr Lee to others.
I'm very pleased to have been sent to Dr Lee a year and a half ago. I was stunned to learn I had developed a major issue in one eye. I have complete confidence in her treatment, her staff are exceptional, and waiting time, if any, is just a fact of modern life, and top notch medical care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan E Renz – Jan 15, 2025
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EYE EXAM
Wonderful woman, very professional yet makes patient feel important and like she has known them forever. Thorough, explains and answers any questions asked of her. She gets to the point, no beetling around the bush.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
  • Long wait times
Helpful
Paul W – Jan 14, 2025
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AMD Injections
Dr. Lee is an expert in giving my AMD injections. I experience much less pain, not only in receiving the actual injections, but afterward as well.
What went well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
LaVern Gertlar – Dec 17, 2024
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Knowledge, kind, easy to talk to.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Nov 26, 2024
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Excellent
Dr. Lee is a very qualified doctor. She communicates well, answers your questions and is truly concerned for your care, health and well-being.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Terri Murbach – Oct 05, 2024
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The waiting areas are drab and dated. They could use a facelift
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Sep 14, 2024
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Absolutely the best
The Spokane Eye Clinic has been among the best eye care providers in the Pacific Northwest and Dr. Shelly Lee is exceptional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
George Miller – Aug 01, 2024
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Highly regarded professional
Every visit I have had with Dr. Lee reinforced my respect for her knowledge, skills and experience. She is thoroughly professional. She keeps a lookout for any potential clinical trials that might be suitable for my participation. I am so grateful and relieved to have her administering my care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jul 28, 2024
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Outstanding.
Wait time wasn't long got in and out in a timely fashion.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Billy – Jul 27, 2024
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Very helpful
Dr Lee and her team are very nice and work very well together
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Russ – Jul 25, 2024
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Very compassionate and understanding.
I was certain I was going to receive a lecture about missing past appointments. Nope. Dr Lee was very understanding of my other medical conditions and what I'm dealing with. I honestly haven't been to a more caring, compassionate eye doctor. Thank you, Dr Lee, for helping me keep my vision in check.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Turtle – Jul 23, 2024
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Above and beyond
Dr. Lee was able to fit me in on a short Holiday week,she has always been Amazing! Personable and a real sense of caring for her patients, I realy couldn't say anther better for her care and professionalism.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 03, 2024
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Great Experience
Dr Lee was knowledgeable, professional and friendly. Explained my condition and answered all my concerns. Highly Recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 06, 2024
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About Me

biography

Dr. Shelly Lee, MD is an ophthalmologist in Spokane, WA and has over 15 years of experience in the medical field. She graduated from Oregon Health & Science University in 2009. She is affiliated with medical facilities such as Providence Saint Mary Medical Center and Confluence Health Hospital | Central Campus.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Oregon Health & Science University

    Medical School, 2009
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Locations

Practice

Spokane Eye Clinic427 S Bernard St Spokane, WA 99204
1
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 5:00pm
    • Tue: 7:00am - 5:00pm
    • Wed: 7:00am - 5:00pm
    • Thu: 7:00am - 5:00pm
    • Fri: 7:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Spokane Optical Company LLC9651 N Nevada St Spokane, WA 99218
2

Practice

Bella Mia Plastic and Reconstructive Surgery Center Inc.1169 W Ramsey St Banning, CA 92220
3

Practice

Spokane Eye Clinic16201 E Indiana Ave Ste 5000 Spokane Valley, WA 99216
4

Affiliated Hospitals

  • Confluence Health Hospital | Mares Campus

    820 N Chelan Ave
    Wenatchee, WA 98801
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    2% higher than the national average

    84%
    Patients who gave a rating of 9 or 10

    9% higher than the national average

    View all patient feedback
  • OHSU Hospital-Marquam Hill Campus

    3181 SW Sam Jackson Park Rd
    Portland, OR 97239
    Recipient of 14
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Patient Safety Excellence Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • Gritman Medical Center

    700 S Main St
    Moscow, ID 83843

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home
    85%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality