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Confluence Health Hospital | Mares Campus

Confluence Health Hospital | Mares Campus is a medical facility located in Wenatchee, WA. This hospital has been recognized for Outstanding Patient Experience Award™, Coronary Intervention Excellence Award™, and more.

79%

Patient Experience Rating

6% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2025)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2024)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery

2 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Peripheral Vascular Bypass

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
84%

Patients who gave a rating of 9 or 10

9% higher than the national average

79%

Would definitely recommend

6% higher than the national average

Confluence Health Hospital | Mares Campus

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%65%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%81%71%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%54%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%88%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%82%

Confluence Health Hospital | Mares Campus

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%67%

Providers

Provider Reviews

He is a good clinician - if you see him you won't die physically. But he was so rude and gaslight me constantly. This last visit was the last straw I am done. I deserve better. Just because you are a good clinician doesn't mean you should see patients or that it is appropriate.

Apr 21 2025

Review for Dr. Kunz

She respectfully answered my questions and seemed to undedstand my fears surrounding the gravity of my situuation. Im am grateful for how she treated me.

Apr 12 2025

Review for Dr. Lee

She works well with her team, was honest about what she knew concerning my condition, willing to do research as consult her colleagues for any possible solutions and get back to me when she has more info. I was surprised at my condition in my left eye being from birth as the primary focus sense 4...

Apr 11 2025

Review for Dr. Lee

Wouldn't listen to me. Had a sore throat and she never looked at it herself, just sent me to a specialist?? I had problems with a BP medicine (lisinopril) and she told me the medicine wouldn't make me cough; I had already talked to 3 different pharmacists who told me it was known for that. Had to...

Apr 11 2025

Review for Dr. Bassett

She is kind, sympathetic and full of grace. She explains what's going to happen and walks you through the process. I will not go to anyone else. Her staff is amazing also.

Apr 11 2025

Review for Dr. Lee

Location

Confluence Health Hospital | Mares Campus

820 N Chelan Ave, Wenatchee WA 98801

CallDirections

(509) 663-8711

Frequently Asked Questions

Where is Confluence Health Hospital | Mares Campus located?

Confluence Health Hospital | Mares Campus is located at 820 N Chelan Ave, Wenatchee, WA 98801. Find other locations and directions on Healthgrades.

Has Confluence Health Hospital | Mares Campus won any recent awards from Healthgrades?

Yes, Confluence Health Hospital | Mares Campus has been awarded with Outstanding Patient Experience Award™, Coronary Intervention Excellence Award™, and Outpatient Joint Replacement Excellence Award™ in the past two years.

Is Confluence Health Hospital | Mares Campus highly rated with patients?

84% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Confluence Health Hospital | Mares Campus score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Confluence Health Hospital | Mares Campus?

Phone number, appointment information, and directions can be found on Healthgrades Confluence Health Hospital | Mares Campus profile..

How does Confluence Health Hospital | Mares Campus rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

820 N Chelan Ave

Wenatchee, WA 98801

Directions

(509) 663-8711