Dr. Sanjay Prasad, MD

About 25 years ago a local ENT sent me to Dr Prasad for ear issues because he said Dr Prasad was an ear specialist. Battery of tests which revealed some issues that really didn't affect me. However I got hearing aids which I desperately needed. Years later I started having issues with infections in the ears and wax buildup. Dr Prasad had state of the art equipment with tv screens so I could see inside my ears like he was seeing. He eventually opened an office in Waldorf near where I lived. The staff has always been very friendly and I never had billing issues like others described. I highly recommend Dr Prasad. Recently moved to Ft Lauderdale and am sorry I can not use him anymore.

We had been recommended to see an otology specialist for some hearing loss issues that my son was having. The office gave us an appointment fairly quickly considering our situation. We checked in a few minutes early to fill out the forms and though he had two other patients before us, we were seen within 10-15 minutes. Dr. Prasad was very friendly and showed an immediate concern for my sons condition, asking a lot of questions and taking the time to explain various issues that he could be having. He also inquired how this problem was affecting his work life quality and empathized with the challenges. He is an expert in this field and we felt very confident that Dr. Prasad would be able to diagnose and treat the problem in a systematic way. He laid out a plan of action and requested we schedule a follow up. His deep knowledge ,experience and concern are all reasons we are so glad that we found him.

I consulted him regarding hearing loss. After over half an hour wait, he barely spent five minutes. He heard my complaint and had a brief look in my ear, immediately recommending surgery. He said he had performed this thousands of times since this is a very common condition. That was the only visit I had with him and along with the office visit fee, I got billed close to $400 for some procedure that was neither performed nor covered by insurance. I called the office to speak with the doctor so I could find out why he billed for something that was never done. No one called back and ultimately this went to collections and ruined my credit report.

His office scheduled my follow up appointment after having me get a CT scan on my sinuses. Was also to get an allergy test. I show up with CT disc in hand and the door was locked. Same ladies who scheduled my appointment told me I didn't have one, even though I had the appointment sheet filled out by them in my hand. Though Dr. Prasad was there, he refused to see me. The excuse was that he was in a meeting and leaving early. Guy obviously doesn't care about patients. I told the lady I'd take the CT scan as a loss and not come back. She was okay with that.

I came early knowing I’d have to wait. But not for 50 minutes and counting. When I was taken to an examining room, I waited again. When I had enough I walked out. And I noticed Dr. Prasad in a room, relaxed and on his laptop with no patient. It looked like he didn’t know he had a patient waiting to see him! I asked front office and all she could say was he’s running behind & he got out of surgery. And I’m looking at her thinking AND? SO? What’s your point? Never returning.

Dr. Prasad is a fine physician & a nice man, but in my experience, he's very unreliable where his appts are concerned. Indeed, his office as standard operating procedure schedules, then cancels & re-schedules appts numerous times due to changes in his personal & surgical schedule. He's also inconsiderate when it comes to respecting his patients' time b/c he is rarely on time. The Fairfax office opens at 9 AM, but he will arrive 30-60 mins late, so all the patients are backed up in wait room.