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Adventist HealthCare Shady Grove Medical Center

Adventist HealthCare Shady Grove Medical Center is a medical facility located in Rockville, MD. This hospital has been recognized for Bariatric Surgery Excellence Award™ and Labor and Delivery Excellence Award™.

64%

Patient Experience Rating

1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™ (2024, 2023, 2022)

Superior clinical outcomes in bariatric (weight loss) surgery

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™ (2021)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Better than Expected

Specialty Excellence Awards

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Worse than Expected

C-Section Delivery

In Hospital

Better than Expected

Specialty Excellence Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™

2021

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10

3% lower than the national average

64%

Would definitely recommend

1% lower than the national average

Adventist HealthCare Shady Grove Medical Center

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%48%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%76%

Adventist HealthCare Shady Grove Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%67%

Providers

Provider Reviews

This place is pretty terribly run and I’ve given it pretty fair chances before writing this review.I’ve had the office switch a date of an appointment without really notifying me, then attempt to gaslight me by telling me it was always that date.I went in for bloodwork and was not notified that the...

Apr 24 2025

Review for Dr. Malik

Dr Dilorenzo never talks down to you. You can tell she really wants to help you.At the end of the visit I feel confident about her analogies!

Apr 23 2025

Review for Dr. Dilorenzo

Do I have to leave a star? This provider dismissed my mother’s concerns and refused to send her cyst for pathology and/or biopsy. Finally found a provider who would and the results are completely devastating and life altering. How disgusting. Do not visit this provider.

Apr 23 2025

Review for Dr. Kamil

The office runs like clockwork. I waited just a few minutes to be called, and after an assistant put me into an exam room I had to wait for only a minute or two for Dr. DiLorenzo. She is approachable, kind, and knowledgeable and she addressed all of my concerns.

Apr 23 2025

Review for Dr. Dilorenzo

I saw Dr. Levy for complicated foot pain. He listened carefully to my explanation of symptoms and examined me thoroughly. He diagnosed and explained the causes of my symptoms very clearly and told me the treatment options. His manner is always empathetic and approachable. I’ve never had a better...

Apr 23 2025

Review for Dr. Levy

Location

Adventist HealthCare Shady Grove Medical Center

9901 Medical Center Dr, Rockville MD 20850

CallDirections

(240) 826-6000

Frequently Asked Questions

Where is Adventist HealthCare Shady Grove Medical Center located?

Adventist HealthCare Shady Grove Medical Center is located at 9901 Medical Center Dr, Rockville, MD 20850. Find other locations and directions on Healthgrades.

Has Adventist HealthCare Shady Grove Medical Center won any recent awards from Healthgrades?

Yes, Adventist HealthCare Shady Grove Medical Center has been awarded with Bariatric Surgery Excellence Award™ and Labor and Delivery Excellence Award™ in the past two years.

Is Adventist HealthCare Shady Grove Medical Center highly rated with patients?

64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Adventist HealthCare Shady Grove Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Adventist HealthCare Shady Grove Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Adventist HealthCare Shady Grove Medical Center profile..

How does Adventist HealthCare Shady Grove Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

9901 Medical Center Dr

Rockville, MD 20850

Directions

(240) 826-6000