background
background
Dr. Robert Palacios, MD

Dr. Robert Palacios, MD

Orthopedic Surgery*
35+ years of experience

Dr. Robert Palacios, MD is an orthopedic surgeon in Wayne, NJ and has over 35 years of experience in the medical field. He graduated from Albert Einstein College of Medicine in 1988. He is affiliated with medical facilities Hackensack University Medical Center and St. Joseph's University Medical Center. He is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 12 reviews 3.7 Star Rating (12 reviews)

Practice

504 Valley Rd Ste 200 Wayne, NJ 07470
Telehealth available

Make an Appointment

Compare with other Orthopedic Surgeons

Compare Dr. Palacios with our nearby Orthopedic Surgeons at Clara Maass Medical Center.

Make an appointment at Clara Maass Medical Center today at
(973) 765-6593.

Experience Check

Search for experience in a specific area

Dr. Palacios' Reviews

Likelihood to recommend Dr. Palacios

3.7
12 ratings, 10 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Terrible billing practice
His billing practice and people are horrible! Stay away and go somewhere else. He also charges $400 for any visit, it does not matter for 10 mins or an hour. And clearly do not care about patients complaining about the excessive charge. Repeated calls to his office about why the excessive charge is not returned. This is the biggest problem with our healthcare service today, doctors charge whatever they like and they do not tell you what that would be BEFORE they examine you! It is like you take your car to a repair shop and they do not give you an estimate on how much it will cost. You are at their mercy... but what makes it worse for Dr Placios he does not care as he does not get involved with billing! Oh but he gladly takes your money!!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
Helpful
Hal – Jun 10, 2023
×Post a ResponseAre you Dr. Palacios?
If I could rate 10 stars, I would
I have been a patient of Dr. Robert Palacios for well over a decade. Currently, I am being treated for various musculoskeletal conditions. As additional ailments arose throughout the years, I chose to remain under Dr. Palacios' care. He has gained my trust by providing exceptional, current knowledge in his field, he is empathetic and listens attentively to my pain and mobility concerns, and he is well aware of my needs. The doctor facilitates the appropriate follow-up care and provides clear explanation and clear information, answering my questions in a way that I can understand. Dr. Palacios provides thorough exams ensuring that I'm given the best care available. He provides me with educational tools to understand and help manage my conditions, with our focus being on improving my quality of life and the ability to perform daily activities. Without hesitation, I highly recommend Dr. Palacios to my friends and my family.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 17, 2023
×Post a ResponseAre you Dr. Palacios?
I have been a patient of Dr. Palacios a few times with different conditions. He has always been very knowledgeable ,extremely kind and patient. I have and will continue to highly recommend him to anyone who wants a doctor that actually listens to your concerns. I have spoken several times to his office staff and they were very congenial. Actually, my recent visit went so smoothIy I was in and out of his office quickly with all my concerns addressed. The protocol for COVID was followed and I felt comfortable in the office. If you have any orthopedic issues, consider Dr. Palacios.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Maria – Apr 13, 2021
×Post a ResponseAre you Dr. Palacios?
Awful doctor. Was very rushed and clearly did not care about my situation whatsoever.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Mar 20, 2021
×Post a ResponseAre you Dr. Palacios?
Dr. Palacios is one of the finest physicians I've ever had treat me. My first experience with him was 15 years ago when he oversaw my post-operative knee surgery. He was very patient and understanding and had a remarkable touch when draining fluid that had accumulated on the knee. Fortunately, I have not had to engage Dr. Palacios' services until recently. I started experiencing severe pain from neck spasms and I immediately remembered Dr. Palacios and made an appointment He ordered an MRI and together we determined a treatment protocol involving a prescription muscle relaxant and physical therapy. He discussed all other options with me in terms I could readily understand. The therapy has helped tremendously and I am no longer taking the muscle relaxant. I really appreciate his not rushing to suggest a more radical protocol involving pain specialists or spinal surgery. I highly recommend Dr. Palacios to anyone requiring an orthopedic physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Joe T. – Feb 07, 2020
×Post a ResponseAre you Dr. Palacios?
Office is very neat and clean, they even supply paitents with chargers for your phone. Dr Palacios is by far the best Orthopedist around! Very through, understanding, kind and gentle with a needle. Will never push a treatment on you if you are not comfotable with it, he will explain everything so you understand what to expect. Staff is always friendly either on the phone or in person. I highly reccommend this office for your Orthopedic needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Renee Kymack – Sep 19, 2019
×Post a ResponseAre you Dr. Palacios?
Horrible experience! 1st visit to the office, walked in to a packed waiting room, called into exam room within 15 minutes, left there for 45 minutes. Waiting an hour past appt time is unacceptable. I told a nurse we were leaving and she couldn’t care less. It’s been 5 days and no one from the office has reached out to ask why we left or if we’d like to reschedule. The staff clearly has no consideration or respect for their patients!
What went well
No results
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Aug 10, 2019
×Post a ResponseAre you Dr. Palacios?
Doctor Palacios is very friendly, a good and patient listener, and he is thorough with his diagnosis and explanations. He is genuinely interested and understanding of one's pain. and his efforts to heal are reassuring. I would not hesitate to recommend Dr. Palacios to anyone in need of his services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
CHRISTA POLEDNIK in Clifton – Jan 27, 2018
×Post a ResponseAre you Dr. Palacios?
Dr. Palacios is warm, knowledegable and worth recommending, but I cannot because his office staff is horrendous. The front desk person/bouncer is extremely curt. She skipped our name and we waited over an hour on one of our visits. She didn't even apologize when someone else realized the error. But the worst is, my daughter needs some records from them for her college physical and they NEVER respond to calls to the records request line or mail. Didn't respond to our pediatrician's office either
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Allendale, NJ – Mar 28, 2017
×Post a ResponseAre you Dr. Palacios?
Dr. Palacios - is incredibly patient and kind. He listens to what you say, asks a multitude of questions and is spot on in diagnosis each time I have seen him. He makes sure you are not in pain and knows how to give cortisone shots without any pain. Highly recommend this practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
K. Thomas in Little Falls, NJ – Jan 25, 2016
×Post a ResponseAre you Dr. Palacios?

Leave a review

How was your experience with Dr. Palacios?

About Me

biography

Dr. Robert Palacios is board-certified and fellowship trained, and has been specializing in outpatient orthopedics and sports medicine for over two decades. Originally from New York City, Dr. Palacios received his medical degree from the Albert...read more
  • Orthopedic Surgery

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albert Einstein College Of Medicine

    Medical School, 1988
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

NJ Orthopaedic Institute LLC504 Valley Rd Ste 200 Wayne, NJ 07470
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 2:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:45pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Acupuncture to Serenity LLC1135 Broad St Clifton, NJ 07013
2